I took two pairs of boots to Cobbler's Bench near Springfield Mall to get them ready for fall, and…read moreI was very impressed with the results. One pair was my brown Steve Madden slouchy boots, which I've had for at least 15 years. I love these boots because they're comfortable, and it's hard to find flat slouchy boots like them anymore. He cleaned them, touched up the color, polished them, and replaced the heels. They look so much better! My Calvin Klein ankle boots are made of man-made material and just needed polishing. He did a really good job with those, too. The total was about $50 for both pairs, including the heel replacement on the Steve Madden boots, which I thought was reasonable. It's nice to be able to give favorite shoes a little more life instead of replacing them. I have a few other items that could use repairs, and I would definitely return.

Clean organized shop. Cobbler knows what he's doing. I'm very familiar with cobblers having grown…read moreup abroad and used them extensively. He fixed my 75th anniversary Legacy coach bag that I'd thrifted. The shoulder strap broke and I wasn't gonna send it back to coach to be repaired and he fixed it. I will be back.

Super prime shoe repair is a great find. The building itself is unassuming however, the people who…read morework there are true craftsman. As somewhat of a snob when it comes to good cobblers, I can say that Louis the owner, really knows what he is doing. I have brought many pairs of dress shoes, Mostly my Allen Edmond's into his store and have never been disappointed with the result. They take the extra time to make sure that the job is done correct, and it really shows in their end product. One of the big marks of the good cobbler are the finishing touches they put on a pair of shoes when they are re-sewn; they take the time not just to sew the bottom stitches on but also make sure they cut a groove before stitching. This adds about six months of life when having a pair of shoes resoled. Aside from dress shoes, I have also taken my Sperry Topsider's in to have the insoles replaced, and Luis seems to be able to add new life to a pair shoes that I would've thrown away. The products that they stock or a top-quality, and I often buy most of my polish, conditioners and shoe trees from their shop. I am a big proponent of supporting local businesses, especially people who have a skill, and take the time to do the job right. Give this little gem of a shop a try, you will not be disappointed!

If I could give negative stars I would! When I sought services from Super Prime Shoe Repair about…read moretwo years ago there was a wonderful personable cobbler who took special care of all my shoe repair needs. However, when revisiting this past week I was disappointed in the new cobbler and his lack of customer service. When I asked could he repair my sandals, he stated with reservation he could. At which point I cautioned against proceeding but I thought maybe he was just having a bad day. Well this is truly his demeanor, because when I went to pickup my shoes and I asked him were they ready, he pointed to the shelf and asked me if I saw them on the shelf? I thought to myself, why am I looking for my shoes when I pay for a service you should go and get them! I looked for my shoes, saw them I grabbed them and then when I asked him why the heel of my shoe repair was not identical on both shoes? He proceeded to argue with me about the shoe repair. I told him this is not how you treat your customers when I ask you a question about my shoe repair, do not argue with me about it when I am paying for a service! Needless to say I will never take anything to that shoe repair shop again nor will I recommend anything he does because his service is deplorable and his repair work is shoddy!!

Note that they have moved from their location in the mini-mall with the Giant Foods to the building…read morealmost next to it. The new location faces 210, so coming from Livingston Road, just swing around the back of the building and you will see it. Excellent/fast service, kind polite men working in there. They did a great job repairing my favorite boots and I had them back within 2 days. Annnnnnd they were inexpensive to repair them. I have had numerous shoes/boots repaired elsewhere and paid almost as much as the shoe/boot themselves for the repair. They also featured a number of items to purchase for your own at-home shoe repair, maintenance and even shoe comfort. I am a fan and will definitely be back!

The cobler offered me a reasonable Price. To put in a half soul for my J&M wingtip shoes. Very good…read morecraftsmanship...

I have been to Alexandria Shoe & Leather several times now - for stretching tight clogs, fixing…read moreboot heels, and cleaning flats. Every time I've gone there the service has been fast and excellent. They really love shoes, and the passion is evident in their work! Happy boots, happy clogs, happy flats! I had questions about cleaning some canvas shoes, and they were able to tell me exactly what to do. They have a large selection of shoe-care products, including boot shapers (for the newly happy boots). Overall, I'm just very impressed with the staff, the services, and the fluffy pup who sometimes graces the floor of the shop. :) Highly recommend! One of the best shoe services I've experienced (and I own clogs, so there have been a few...)

Outstanding job resoling my favorite boots. 1 week turnaround as promised and they look great!read more

Did a great job of renewing my shoes and provided the correct shoe polish! This saved me from…read morebuying a new pair of worse fitting shoes.

On June 11th, I left two purses and a pair of shoes at Waldorf Shoe Repair, and the female staff…read moremember assured me that my items would be repaired and ready for pickup within a week. However, when I returned two weeks later, nothing had been done. She promised that if I came back the next day, my items would be ready, but that turned out to be untrue. Once again, she provided excuses for the delay and advised me to call before my next visit. When I called, the owner's son answered the phone and abruptly hung up while yelling for the staff member to take the call. When she finally answered, my items were still not ready. The following day, I went in again to retrieve my belongings, only to find they were still not available. I requested a refund of my deposit, and I had to assist her in locating my items, which were scattered throughout their disorganized shop. The owner was present during this encounter, and when I explained the situation to him, he was not particularly helpful.

I am so happy I heard about Grace's shoe repair. I use to drive all the way to Bethesda to get…read moreshoes repaired. Now I have found this gem in my neighborhood. They expertly repaired my Louboutin leather heeled boots. They repaired my boots with the leather straight from the Louboutin factory!!! My red bottoms will certainly stay red with the sole patches they provide!! Thank you Graces.

I have to agree with a previous review... It's very unprofessional to not adhere to posted business…read morehours. I've driven out here twice in 24 hours to patronize this business -once from Gaithersburg, another time from District Heights, both during the posted business hours- and neither time has this business been open. What's the point of doing great work if you aren't open when your customers need you, and when you claim to be open? Smh...

I love this place. I took my friend shoes there that another shop majorly messed up. The owner took…read moreone look at those shoes and immediate took them to the back and performed and miraculously transformed them to new. I am so happy and can't wait to return the shoes to my friend. I will definitely bring all my shoes that need repair here.

Unfortunately, Marlow Shoe Repair is not the same place I remember from a few years ago…read more I brought in eight pairs of tennis shoes to be cleaned and was told they would be ready in seven days. I returned after nine days, but they needed more time. There had been no communication that he was struggling to clean some of the shoes or that additional time was needed. When I returned 14 days after the original drop-off, he told me he needed five more minutes. I ended up waiting another 30 minutes before receiving my shoes, and they were still only partially cleaned. The sides of the soles had been cleaned halfway, and the bottoms had not been cleaned at all. When I pointed out the remaining dirt, the cobbler became very argumentative and took no responsibility for the poor communication, repeated delays, or incomplete work. He used a paper towel to remove some of the dirt while simultaneously insisting that it could not be removed--which made no sense because I could see it coming off as he wiped. Having to haggle with a professional about whether a visibly dirty shoe is actually dirty is unreasonable. He offered a small discount, but considering the two-week delay, lack of communication, extended wait at pickup, and condition of the shoes, the discount should have been much more substantial. I understand that some stains may be difficult to remove, but customers should be informed when there is a problem or when more time is needed. Based on this experience, I would proceed with caution.

Took my REI hiking boots from 1979 in for a retread. The old soles were Vibram. Also requested…read morethe insole pad be replaced. The old were so worn out you could start to feel the nail heads in the heels when you walked if you didn't have thick enough socks. He did a great job. I took them out for a test hike today 5 miles and they are just like when I first bought them in 1979 and had broken them in. Very good repair and they held up well. I would recommend him to anyone that needs their boots repaired. the price was very reasonable.

Fixing my shoe for the party Same day found this store Mr Young was very good taking care me.read more