Genuine old school craftsmanship at fair prices. Honest and professional. It feels like this guy can fix anything, from LV handbags to belts and shoes. Quality work. read more

I was never treated so rudely by any other merchant in the past. i told his wife I wanted the same cushion on my sandals. Instead of calling me when he thought he couldn't do it, he put a leather cushion instead which was not comfortable at all. When I called him about he, he was rude even though I offered to pay again. He was rude when I brought them back and threw them down in front of me and in front of a waiting customer. I called today to make sure they were ready. I thought I missed some of what he said on the phone, so I called back, When I got there, he continued to be rude and accused me of calling four times. I didn't. It was twice and my phone shows it. He said I called his wife a liar. I have no idea why she said I called four times. I didn't know that this isn't the same owner I dealt with a few years back. He was a pleasure to deal with. At least the sandals are wearable now. What a disgusting experience. I would give a zero if possible. I don't live near there and have no intention of every returning as long as this guy owns the place. read more

Very receptive and helpful while he worked through the process of fixing my bag. He was open to look at my bag and took time while deciding how he was going to fix it. Fairly priced. read more

I had to get my shoes shined they did a great job it's definitely worth it for the $10

Nelson had my motorcycle boots for 2 weeks. When I came to pick them up at a agreed upon date he had not even worked on them. To make matters worse he never contacted me to reschedule. The work had been paid in full up front. Yes, he did refund my payment. Very poor business! read more

Fast friendly service! Fixed both issues for two separate boots in less than 15 minutes and very reasonably priced!

wow. old school "shoemaker ". He revived a pair of motorcycle boots I thought were gone. Other places would not re-sole because the stitching was to thick. He said no problem, showed me some "grippy"full soles. Gave me a reasonable price and the boots are like new! read more

I should have read the reviews before coming here. I had the heels replaced on a pair of boots. I only needed one heel fixed, but he told me to fix both or it would look odd, so it ended up being $20. It was done a day early, so I just picked them up. I noticed that the heel wasnt competely painted, or whatever it is that they do so I mentioned it to the lady working, and she said it was fine and laughed at me and said, "I can't believe you're worried about something like that." I just said ok, thank you, and left. I understand that the heel will get scuffed up with wear, but I'm paying for a service and I feel like the work was done half heartedly. I usually go to the shoe repair in the mall, but I wanted to try this place out. Well, I learned my lesson. Definitely go to the repair store in the mall, they do much better work. read more

Cobbler Plus Tailor - Shoe Repair Near Me - Freehold, New Jersey

I researched and found this person because I needed expensive sneakers clean. He did a fantastic job. Modified one of the sneakers for me. They look brand new and charged a very reasonable amount. He did such a great job that my wife automatically brought a half a dozen shoes to him to do all kinds of repairs And cleaning. I highly recommend. One of the nicest people you'll ever meet. His work is clean and efficient and you can't beat his prices. read more

Real nice guy. He helped me get a garment out of a zipper in less than 10 minutes and didn't even charge me for it. Would recommend him for any garment/zipper help. read more

They are so nice and kind people. When I got my bag to fixed today and they told me can't fix it when 1st time. After that the man keep trying and finally he fixed my bag, I was so happy. The sweet thing was they didn't charge me anything (maybe is a small thing about the button) I really happy and appreciated it. I will definitely go back again when I got something need to fix. read more

DESTROYED MY CHRISTIAN LOUBOUTINS!!! A perfect example of how not to run a business. Took my $700 designer shoes in to be covered in a clear sole to try and protect the designer red sole longer while still enjoying the signature red sole. Without letting me even finish what I was asking for, decides to write in permanent marker on said soles bc he assumed I wanted to put an ugly red rubber protector on them... And then can't get the permanent marker off, and doesn't care at all to compensate me in anyway for destroying signature part of said shoes. I will be bringing him to small claims court read more

Cobbler Plus Tailor - DESTROYED MY CHRISTIAN LOUBOUTINS!!! - Shoe Repair Near Me - Freehold, New Jersey

Business must be good for them when you are overcharging, don't deliver when promised and not open when posted. Never again. read more

I gave my boots in to get a tiny but streached at the calf, and when i came in the boots were stretched at the ankle and stretched a ton at the calf to the point that the leather ripped on the inside. I literally cried when I saw what they did to them. The owner refused to pay for a new pair of boots as these were beyond repair (even though these were $350 boots and were on sale for $100 and that is all I asked for). They were brand new boots only worn 4-5times! read more

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I'm a return customer. I went in today with my brand new perfectly white sneakers to hopefully have a grommet put on that was missing on one. As I was showing the owner, he put his shoe polish hands on the inside and they were getting dirty. I said, Please be careful with your hands, the sneakers are getting dirty. He said, "I didn't do that, it was like that already." I said, Are you joking? No, he made a big deal and kept lying saying he didn't dirty the sneakers. He told me to get out and go somewhere else! He made me cry, what a way to treat your customer. It's a shame this guy is so busy- Beware... I think this guy is arrogant! I'm finding a new place. read more

The lady who answers the phone is so rude and is screaming her head off saying this the cobbler shop- i know it is otherwise i wouldn't call? I have a question and she doesn't even answer my question- just keep saying this is the cobbler shop.... so how am i supposed to get my answer? So rude! read more

Repaired our luggage for a recent trip. One suitcase was really pretty bad but he was honest that he was limited to what he could fix. In the end better than we expected and a reasonable price I'll be taking my shoes there next. read more

Had my heels on my boots done and It looked absolutely beautiful he even shine my boots for me excellent job probably recommend this place

What a pleasure. My husband called Cobbler Shoe Repair this morning and Nelson *who I believe is the owner) was extremely accommodating. Told us as soon as we come in he will happily put the lifts on my boots. Sure enough we showed up about an hour after we were supposed to and he had no problem helping me out and putting my lifts on right away. So kind and professional yet he makes you feel like you are friend. I will absolutely recommend his service as well as continue using him myself!!! read more

Cobbler Plus Tailor - Shoe Repair Near Me - Freehold, New Jersey

They do great work !! My dog damaged my boots and totally messed up the zipper and liner. I didn't think it would be fixable but he managed to replace the entire zipper and the inside lining which I wasn't expecting them to. I can't even tell anything was done, it looks perfect ! As for the quality/ lasting I don't know as I haven't had them back for that long. The pricing is a bit on the higher side to replace the zippers on my boots was $45. So I wouldn't recommend fixing cheap shoes as the price is high. Only reason I knocked off 1 star was they said it would be done a specific date but it ended up being a day later. If you're in a rush to get them back they could prob expedite it. Overall would def come here for all my shoe repairs !! read more

Terrible job fixing heels on orthopedic shoes! He didn't listen to what I wanted done. I had worn down one side and wanted the heel to be even. He gave them back at an angle, then yelled at me and told me I was cheap because I didn't want the entire sole replaced. There was nothing wrong with the rest of the sole! Very Rude when I told him he didn't do what I asked! DO NOT GO HERE!!! read more

I have brought numerous pairs of shoes to them and have had nothing but stellar service. They also stitched up a competition leo for my daughter on a spur of the moment visit and they fixed it right then and there. Will continue to use their servives. read more

The man who owns the shop does really quality work and the prices are really good. It's upsetting to me to have moved away, as I have not found anyone comparable to this guy as of yet. I am a very high maintenance customer, and I was always happy with everything (New soles, cleaning, zippers, heel repair, etc...) read more

This guy is amazing! Fixed 2 pairs of my leather 9 west boots. Heels & toes were shot. $40 like brand new. Also fixed my sandals for $10.

This shop was the only one I could find that would take in the calves on a pair of leather boots. I have legs like a chicken, and so always have to get this done to any boots I buy. I've never had a problem finding someone to take on the job in the other states I've lived in, but apparently this is not the done thing in central NJ! So the owner at Cobbler + Tailor not only adjusted my boots for a reasonable price, he did a great job. You can't even tell that the boots didn't come out of the store like that. read more

Strap/ buckle on my leather duffle bag broke, brought it in and it was fixed in minutes for only $10. Was expecting to have to come back in a few days and have it cost far more, great service! read more

I live in Texas. I bought a pair of Prada boots; I spent more on them than I have ever spent on any garment or accessory in my entire life, including my wedding dress. When I received them, I discovered to my great dismay that the left boot refused to go all of the way up my left leg. Apparently, my left calf, perhaps from driving standard vehicles and using the clutch regularly, is about a quarter to a half an inch larger than the right calf. I have never had this problem with boots. Usually, they are too large for my legs. Anyway, in vain, I searched for someone who could add something to the boots to make them larger on the inside, zipper-side of the boot. Everywhere in Texas refused to touch the boots, for fear of ruining them; as I mentioned, they are Prada and extremely well-made. Finally, I found a gentleman, Nelson, all the way in New Jersey at Cobbler Tailor Shoe Repair who was not only willing to take on the task, but very conscientious about doing it well. I sent the boots to him, and he sent me pictures of what he would do, during the process, and after the job was completed. His work was exemplary and fast! I could not be more pleased! He is an example of someone who truly cares about what he does; Nelson is an artisan, and I am singing his praises to the universe! Nelson, from Ramona in Texas, please accept my gratitude for a job well-done! read more

Shined my shoes while I waited !! Great job. Highly recommend this place !! Very helpful

The owner of this shop, is the very BEST!!!! A handle broke on my Samsonite Garment suitcase and he fixed it while I waited. I had thought I would be spending to replace this but Nelson repaired completely for only 20 dollars. I found him through an search of Suitcase Repair......he's really the only one around who could have accomplished this! I highly recommend him for any of his services!!! read more

Do NOT bring your red bottoms here! They totally screwed up my shoes. I feel like $700 down the drain

Personalized and quality service - highly recommend them. Wish I knew about Cobbler sooner, had to endure rude customer service and shabby workmanship for too many years at Peter's Shoe repair at Freehold Mall thinking they were the only game in town. read more

I have been very happy with all the services I've used (heels and zipper replaced on my favorite knee boots, strap shortened on a leather handbag). I get my winter boots shined up at the start of the season and he makes them look brand new! Now off to try to get my me new shoes stretched... read more

I had a loose piece of leather on the soles of my shoes and asked that they be glued. Paid $7 and they never applied any glue. Brought them back and they wanted $20 for new soles. read more