I second the previous review about this place. I received zero communication before my appointment aside from a generic confirmation text the night before and essentially walked in blind to the fact that I was going to owe money. Ive unfortunately had the displeasure of having had 3 previous root canals, so I kind of had an idea what I was in for.
I walk in and was not greeted, in fact after I approached the receptionist, she just kept her head down reading an email. I let her know who I was and checked in, and I was greeted by no conversation and a clipboard with paperwork to fill out.
I fill them out and sit down and wait till the assistant comes to get me. Once again, zero conversation, no semblance of even the customary pleasantries. Just points at the chair and tells me the doctor will be in soon. She continues to move about in silence till the doctor comes in 10 minutes later. He is generic and while shes putting the vest for xray on, hes jamming the mouth piece in with zero regard for me or my mouth. After that concludes he puts the qtip with numbing medicine in the back corner of my mouth for literally 5 seconds and starts stabbing my gums with novacaine. As he hits me with a second and then third needle, stabbing all over the place in silence and watching my groan, he makes a snide comment "youre really sensitive huh"? Yes, yes I am, when someones a butcher. I then sit in silence again as they move about and when the procedure begins its more silence for the duration, which was fine.
We get to a point late in the surgery where I experience something new and different from my previous 3. He builds a shell around the bad tooth for some type a solution to flow through to presumably disinfect the exposed canals. He is trying to tell me about it while this machine is turned on next to my left ear, and I cant make out anything hes even saying. He says to tell him if i get a bad taste in my mouth which confused me, but after 90 seconds my mouth filled with this hot solution of what I can only describe as pure liquid chlorine. Im borderline choking and coughing and still, silence. Just cramming the suction hose in my mouth while water trickles in. I continue to cough and gag on this nasty fluid and he seems visibly annoyed, like Ive done something wrong. Makes another comment about how "now Im gonna have to redo the whole thing", as if I made the mistake. As the last appointment of the day, I was clearly keeping him from something more important! How dare I show up at the time they requested. Guy re-does the shell and then hes forcefully jamming this thing onto my tooth to prevent it from leaking again, with no apologies or explanation.
Rest of the procedure is again rushed, and honestly I had no idea when he was done, he just put his stuff down and walked away and I hear him from outside the room telling me its over while he finds the post surgery care sheet. Hands it to me and sends me on my way after a brief explanation about how the family doctor may have more work to do on my gums.
The tooth he repaired is now has a sharp point to it that hits my upper tooth while closing or chewing, and compared to the previous 3 feels as rushed as it was.
He did text me at night to check on how it felt, but after how I was treated, I didnt dignify him with a response. Just like the surgery, it was forced and generic.
Id avoid this place at all costs if I were any of you! read more
