Hi, my name is Anahita Rashidi…read more I had a business account. I usually go to 1120 S 101 st Omaha, nebraska 68124. This branch staff members are very respectful, bright, and professional. Amoung them Mrs. Julie Radrigues, Christina Leahy, and Annette Anderson are extraordinary individuals who are very professional, hunest, caring, and supportive. They have excellent knowledge and very patient with explaining their expertise to the customer. They are very caring and their love to help and serve customers are outstanding. Thank you for your leadership to choose these individuals to work for Security National Bank. With respect, Anahita Rashidi

I called needing wire information and I was transferred to the wire desk. David verified all of…read morethe wire information I needed. He was professional and patient!

An absolutely awful Bank with awful customer service. They're basically the worst American bank…read moreI've ever encountered they make Bank of America look like shining stars and that is hard to do. Steer clear of this financial institution at all costs expect a nonstop, runaround and awful foreign customer service. that is unless you like talking to Call centers in Third World countries.

The worst treatment and response I have ever had from a Bank. Just Terrible…read more Unfortunately, they are the Bank used by Amtrak for travel rewards. I won't use this card again.

I have banked here for several years, and it has been a great experience!…read more I don't live close to Bellevue, so I don't come in very often. Every time I do, there is a short line that moves quickly. The customer service is always great, they are always able to fulfill every request! I often call in advance, to make sure I can get what I need, and it is easy to get a hold of a representative over the phone as well. The inside of this location is nice and quiet, and professional. There are bathrooms, which are kept clean. Overall, I've had a great experience banking here, and have you even found the best rate for my mortgage a few years ago! Highly recommend banking with NFCU.

Thank you "Heidi" you were so nice, friendly, approachable..yet professional! I was so impressed by…read moreyour thorough presentation on my nephew's account ..he left there feeling confident and thankful for your patience..you explained all his benefits and process in a very understandable way..the credit union was very inviting and relaxing ..the quality of the service was a 10! Thank you so much!

I stopped at this bank when visiting Omaha. I was desperate to cash a check for gas money to return…read morehome. I had left my ATM card in a machine and lost it. They offered no help because I didn't bank there. The customer service call center told me that these decisions were up to the branch manager. The teller wouldn't allow me to speak to the branch manager at all. I had ID and my mother has banked her her whole life. She's 94 years old. None of that mattered. I had to find a check cashing agency that charged me 10% of the check amount. I wouldn't recommend this bank anymore. No empathy for a traveler in need.

My company chose this establishment to house our HSA accounts. Not much about the relationship has…read morebeen easy. The few times I've needed to withdraw cash, I have had to come inside and wait, wait, wait. No different today. One person handling the drive through and indoor traffic. Small banks have their draw, but they also have their drawbacks.

This has been my bank for many years. They know me by name when I pull up to the drive through. The…read moreother day they caught a big mistake on my part with ordering my new checks with an online company with an incorrect account number. The manager was so kind. She ordered me new checks for free. I wouldn't go to any other bank. Also when my hubby was in a serious accident a year ago they sent flowers to Madonna rehap hospital What bank for that? Great people!!

Love this place - Ricki notified me of a Facebook scam that was taking money out of my account -…read moreShe sent me to a location and I had a new card in 1 hour - I will never forget how positive they made me feel watching my funds great work - Family owned and you don't have to wait 2 weeks for your debit card - Best Bank Ever

This bank is a total joke!How is it I'm usually first one and they put me a side and help people…read morewho literally walk in.What happened to first come first serve? It's a deposit and a little change I need...25+ minutes is wild. I see several people who goes off on them cause how they can't deposited things or can't help them with normal bank stuff.Its a waste of time here! All the employees walking around and you can't open a teller is wild!!! Let's not start with the careless customer service here either.The Indian lady is rude!!!speaks to you like a child and instead of helping she argues with you.This place sucks go bank with someone who has workers. Goodluck if you come. When I asked the teller for corporate # the Indian lady (Syeda or sydna) laughed and said what you going to do yell at them?I told her no I'm going to complain about you.She don't care and that's why I see someone always leaving yelling at her.She try's to act nice but the way she talks and handles a situation is unprofessional.Ill drive anywhere else but this bank location so I don't have to hear her annoying voice and deal with her rudeness!

I've been a customer of Wells Fargo for 16 years, which is just over 1/2 my life. I chose this…read morelocation when I moved to Omaha due to location near the house. My experience was awesome! I came in to open a new account and sign paperwork on some loan documents. Everything went smoothly and fairly quickly. Account manager was good in what he did and knowledgable about accounts. In my experience, Wells Fargo might not have the best phone customer service but they do extremely great face to face.

I was dealing with a fraud situation with my Chase credit card. After five phone calls, I believe I…read morehave it resolved, although it would not surprise me if it wasn't. Chase seems to do everything it can to avoid letting customers talk to actual people. I tried several times to get through to a person at this branch but was completely blocked. The final voice said they were sorry but everyone was helping someone and call back later or call this 800 number which was said too fast to memorize. I had a simple question that someone at the branch could have answered. Instead I got the recorded voice runaround. Now I will have to drive there to get a person to answer my question. Bad customer service, Chase .

They have limited ATM access! Short hours they say because of crime then have more police presence…read moreor security! Tired of suffering for criminals!

Opened a saving account with this bank only to have it closed by them as the  President of…read moreMarketing did not feel I was conducting "Normal" banking activities.  All my interactions involved cashing checks and/or exchanging new small denomination Federal Reserve Notes(Money) for which I usually(if not always) deposit half of the transaction value into my savings account and requested large denomination bills($100) be given as change for the remaining half of the transaction. Upon my last such transaction the President of Marketing asked me to come to his office where he proceeded to question my banking transactions with  all kinds of questions which to me seemed to imply that I was doing something that was wrong/illegal and apparently was definitely not to their liking.  Because I got upset at his line of questioning and my answers that he further would act on his implications that I was not doing "Normal" banking activities and would close my account.  He stated the bank could do this as they did not have to do business with anyone they did not want to do business with...reinforcing his implications that I was somehow an undesirable customer.

This bank is super convenient if you reside in Gretna, as there aren't any other branches close by…read more F&M has other branches, but they're in northeast Nebraska. All I do is keep a simple savings (Mad Money) account here, but I like the fact that it is within walking distance of my home, that the staff are friendly, and there is never a line to contend with in the lobby, drive-up ATM, or drive-up window. The neat thing about this little bank is that, in addition to online banking, they have an iPhone app.