My doctored sent me to the Monterey Bay Sleep Center for a sleep study about a month ago. The staff…read morewas friendly and attentive and the room was comfortable and felt like a hotel room. It was as comfortable as one could make it, given the numerous wires that were hooked up to me at the time. Two reasons for the low score: 1) It is incredibly difficult to get ahold of anyone at the office to answer questions or make an appointment. After my doctors office assured me that the necessary paperwork had been sent to the sleep center, i had to repeatedly call their office and leave multiple voicemails in order to schedule my sleep study. If I wasnt proactive in reaching out to the office, I fear my study wouldnt have been scheduled for weeks later than it actually was. 2). While the rooms are comfortable, they are unfortunately NOT sound proof. I was awoken in the middle of the night by the sound of doors opening and closing, a TV being on in the background, and the proximity to Garden Road and the Monterey Airport didnt help as I could hear traffic on the road and airplanes landing/taking off. You would hope that the facility would take more steps to sound proof the rooms, especially given the fact that the sole purpose of the facility is for sleep studies.

I had a wonderful experience at this sleep center. That staff made me comfortable, everyone was…read morevery professional, and the rooms were very nice. I would definitely choose this sleep center for another sleep study to be conducted.

While the staff is helpful IF YOU CAN GET AN APPOINTMENT, good luck with that. Calling the number…read moreon the door connects you with an overseas operator that only takes resupply orders. Not local appointments. If you walk in you are greeted with "When is your appointment?" I needed to update the information about my machine and insurance. The website cannot do that. You must call and talk to someone obviously not in the US. I changed to CPAP Services because of a local office that I cannot use.

So my doctor decided best i go back using a CPAP Machine and I was dreading having to start all…read moreover again getting fitted, filling out paperwork etc. as my past experience with APRIA was a nightmare! APRIA won't return calls, they mail you the wrong supplies, was very disorganized and customers complaining lots. BUT I was pleasantly surprised when I had my appointment with Cristina at CPAP Services! She was sooo efficient, so caring, so patient to answer all my many questions and I left very impress! As a executive working for a top luxury hospitality firm where customer service and training is key to our success...Cristina was top notch. I will definitely recommend CPAP Services and I look forward working with Cristina and her team moving forward. Thank you Cristina! Tim L.

I have been waiting for almost 3 weeks for someone to follow-up with me regarding my home sleep…read moretest that would give them information to get the prescription I need. They have been unresponsive to calls and the office has been closed and no one there this whole time. Overall I found the experience with them, up to this point, to be pleasant, but pretty much just meeting expectations. In terms of care, I would have to say that this lack of communication does not speak well in that regard. I have no idea what I am to do next because I'm pretty sure my insurance won't cover a second sleep study. :-( Update: apparently all offices are now closed and nobody is able to return calls or messages. Truly amazing. Do t get sucked into this scam.

Poorly ran office and some of the staff were very rude, would not recommend to another personread more

This doctor was nice to us, and I got the feeling that he knows pulmonology well; however, the…read moreassessment of sleep apnea he made for my child was incorrect. She actually has a rare form of Epilepsy that causes nocturnal seizures and causes her throat to clench and tighten. She had a nocturnal seizure whilst hooked up to the CPAP machine, and when he reviewed the tape he told the medical assistant to tell me he wasn't concerned about it. What? This doctor suggested we get an $800 CPAP machine, and even mentioned that her chin was too small, and maybe she would need reconstructive surgery to fix that. A pulmonoloist doesn't read for seizures, so if you are having a sleep study because you think you might be having seizures, I would look elsewhere for help. Find a neurologist who specializes in sleep.

I would give Tyler Heart Institute of Community Hospital of the Monterey Peninsula 4 stars. My…read moreexperience was mixed. From my first interaction, Bee at the front desk showed professionalism, compassion, and a clear commitment to patient wellbeing. That positive start was important. However, as soon as I was escorted through the first door by a tall, slender, older blonde staff member to apply an extended wear monitor, the experience changed. While the procedure was performed correctly, her demeaning behavior and lack of warmth made the interaction uncomfortable and upsetting. It was disappointing to encounter this level of unprofessionalism after a strong initial impression. I hope the institute addresses this, as the skill level of their staff is evident, but respectful and compassionate communication should be consistent throughout the patient experience.

I have been coming here for quite a few years now, Dr. Gorman is my primary care physician, and I…read moreabsolutely love him. Majority of the staff I think is very well mannered in the back of office, but some of the receptionist are a little bit snooty, and rude. I have never had issues with medical assistance receptionist in the back or any of the doctors. Reading some of the reviews makes me kind of sad. I am really happy that I have not experienced this ever in the last five years. But they could definitely get a couple of better behavior receptionist at the front. Aside from that, I am so grateful that I found this medical group. They have been a huge blessing to me.

Just wanting to update on the 1 star reviews on the office staff…read more I just called and my call was picked up immediately/ Friendly voice and I got an appt for less than 45 days! Very thorough conversation with the person who answered the phone as she did not make me feel rushed at all. Looking forward to seeing Dr. Poggemeyer as a new patient with BS PPO insurance.

This facility is the worst, it is impossible to speak to anyone on the phone as all calls go…read moredirectly to voicemail. I received a referral for community care from the VA and left 4 messages to schedule an appointment and they have all been ignored. Not only do I not recommend this facility but I plan to reach out to the VA and suggest that they remove them from their providers list.

Ultrasound imaging for a preventative health check up! Thank goodness for MEDICARE: being a senior…read morehas many benefits. Medicare for all, would certainly lighten the financial health cost burden, for so many. I am healthy, but pre Medicare $1700/ month for health insurance was a huge expense. Happy camper, now!!! I am always early, especially when I cannot eat/ drink after midnight, for the procedure. Showed up at 10am, for an 11:15 appointment. They took me right in with in 5 minutes: out by 10:30am: YEAH!!! Enjoy a great weekend, everyone!!!

Not even worth 1 star…read more Disappointed in the care of Dr. Maheri is an understatement. I've met with him three times now and each have been a frustrating encounter. He doesn't listen, instead lectures before even asking how I'm doing on the program, if I'm having issues with meds, and how I'm sleeping and when I shared my physical side effects from a new prescription he "doubted" that they were the cause. Even though when I went off them, the symptons stopped. What's that about? When I tried to switch to another provider at the center, it was denied because I was already Dr. Maheri's patient. What? This center has loss the core understanding of concern for patients. And when I tried to share my experience. No one from Montage wanted to hear it. Too bad. From the admistrative manager to the doctors, their focus seems to be elsewhere.

Gretchen Fluegel at The Amen Clinic is amazing. She is always on top of the clients' needs and…read moreis extremely timely in her responses to my (sometimes) desperate and untimely requests or questions. Whether it is refill for my meds or help with the patient portal; I can always count on her to get back to me quickly. She is upbeat, caring, and personable. I'm not sure what the clinic or I would do without her, but I hope we won't have to ever find out!!! Thank you and God bless you, Gretchen. Lynn M

I always knew my kiddo had a form of ADHD and for the first six years of school it went amazingly…read morewell. Then it didn't. I'm not a fan of throwing a bunch of medication at a kid and seeing what sticks. This is why we went to the Amen clinic. Their services have been life-changing and Dr Mendenhall I think is one of the top in her field. My kiddo is now very happy and thriving in school. I I absolutely recommend their services.

Alexandra: I started…read morespeaking to Alexandra due to panic attacks and anxiety around going back to work. We moved slow and steady through her methodology and she always made me feel safe. She has a keen awareness of the subconscious mind and knows how to follow where it's taking me. And once we get there, so much is released and revealed. I have now started working again and feel much more comfortable. I continue to perform the exercises she prescribed and I continue to work with her to this day. Don't think twice, just go see her. You'll notice the difference after day one.

Let me preface this review by saying I heard about this service from a coworker and my first…read morethought was that hypnosis sounds like a lot of hogwash. Then my second thought was that I shouldn't knock it until I try it. So I did. The session far exceeded my expectations and I felt the effects carry onto the next day. She leaves you with some knowledge of how to help yourself. The therapy session is quite similar to "normal" therapy where you talk out your feelings and such. Her price is quite cheaper than the other therapists I've seen in the area.