As a new parent, the postpartum period is challenging enough without having to deal with the stress…read moreand disappointment of a difficult agency. While Stork and Sprout does have some excellent doulas on its team who provided great support and coaching, my experience with the agency's leadership was overwhelmingly negative. We had a particularly difficult time with Brittany. She demonstrated a pattern of manipulation, gaslighting, and lying, both to us and, from what I understand, to her own employees. Our contract promised consistent coverage, but the scheduling was erratic and communication was poor. We were left to wonder many nights if we would have support, and for several weeks, we only received 1 to 2 days of support instead of the 6 to 7 we paid for. When we requested a refund for the services not provided, Brittany refused and even fought our bank with out-of-context emails and more lies. She claims she "offered a refund" but is even today refusing to honor it as she says in the response. The lack of professionalism extended to some of the staff as well; one sick doula was sent to our home and intentionally caused our newborn physical pain. Brittany treated us like we were the difficult ones and responded with empathy-less chatGPT emails to manage the situation. We were also led to believe we would have one primary doula with a backup, but over the course of our service, we had seven different doulas come to our home. This complete lack of continuity made an already difficult period even more stressful. Based on my experience, I would advise new parents to skip Stork and Sprout and work directly with an independent doula. You will not only save the 30-40% extra fee the agency charges for scheduling, but you will also avoid the toxic and difficult management. This experience is unacceptable for a service that costs tens of thousands of dollars and demands payment upfront months ahead of providing the service. We were not able to switch easily due to the inflexible Carrot reimbursement process through the employer.

I truly couldn't have accomplished my VBAC goals without the incredible support of the Stork and…read moreSprout birth doula team. From the very first moment I needed them through labor and all the way until I was settled into the maternity floor with my new little boy, they were there every step of the way. Their calm presence, deep knowledge, encouragement, and advocacy made all the difference during such an intense and meaningful experience. I felt supported, empowered, and never alone. I am beyond grateful for their care and dedication and would wholeheartedly recommend Stork and Sprout to anyone preparing for birth--especially those pursuing a VBAC.

I highly recommend Lydia-Carlie for postpartum doula support. She provided exactly what we were…read morelooking for after giving birth to our first baby and was an integral part of my postpartum healing journey. She knew when I just needed time for myself and encouraged me to rest or practice self care while she watched our sweet baby girl. As first time parents, we were clueless on how to do things like bathe a newborn or clip nails. Lydia-Carlie was very patient with us and walked us through everything to make us feel more confident doing these things on our own. She truly has tips and tricks for everything you can think of as it relates to healing and caring for a baby. She became my right hand during our time together and even helped me organize the nursery and fold her clothing sorted by the appropriate size in her dresser! Her cooking is also amazing. She provided so many nourishing meals that were ideal for early postpartum nutrition. Lydia-Carlie's expertise was invaluable during those first few months and she is incredibly kind and supportive. I truly don't know what I would have done without her during that time. If you are looking for postpartum support, look no further...she is your girl!

I was fortunate enough to get 2 prenatal massages from Lydia-Carlie. Both times, she throughly…read moreasked me about my concerned areas and was able to instantly make me feel better by addressing those concerns during the massages. She made the room super comfortable and spent the right amount of time checking in on me throughout my massages. I will definitely be coming back postpartum!

TLDR: Choosing to work with Liat was the best decision I made for my birth. I cannot recommend her…read moreenough and am already looking forward to working with her again. I worked with Liat for the birth of my first child earlier this year, hoping for an unmedicated delivery in a hospital setting. From our very first call, her deep understanding of the healthcare system -- where it excels and where it falls short for labor and delivery -- immediately put me at ease. I knew I'd be in good hands. In our two prenatal meetings, Liat taught my husband and me so much about approaching labor both mentally and physically. The sessions were eye-opening and genuinely prepared us for every scenario we might face. I took birth classes too, and while they were helpful, my time with Liat was by far the most valuable part of my birth education. When the day came, her support was nothing short of extraordinary. She monitored my contractions, came to both my home and the hospital, massaged me through every contraction, helped me reposition, and guided us in navigating the hospital staff with my birth preferences. For hours on end, she was warm, calm, and completely present. It's hard to put into words how deeply cared for I felt -- she has a rare gift for making people feel safe and at home during one of the most vulnerable moments of their lives. My birth went beautifully, exactly as I had hoped, and I owe so much of that to Liat. Both my husband -- a physician -- and I are certain we could not have had such a wonderful experience without her.

Long overdue review for Liat - (VBAC: September 2024)…read more I had an unmedicated VBAC and I cannot stress enough how important Liat was during every minute of labor and delivery. During my first pregnancy i didn't have a doula and barely got any help from the hospital staff. During my initial visit, I was impressed with her confidence (she gave the exact same info as my OB) and chose her to be doula during birth. During early labor she gave the right guidance to manage pain and prolong the stay at home. That helped us reach hospital during active labor which was a key difference from my previous C-section. The hospital staff were surprised that I had progressed so much in my labor, managing at home. Liat helped with different positions during active labor at the hospital, massaging my back which helped during contractions. During pushing, Liat had me push with different positions (I got no inputs from the hospital staff) I trusted her inputs and presence which helped me stay calm mentally. Baby boy came out in a perfect way, and it was truly a dream birth. She had a great relationship with my husband and made him feel at ease throughout labor and delivery. After birth, Liat continued to check in with us every single day to make sure my recovery and everything with the baby was going well. I did not plan for unmedicated birth given that pregnancy and birth are not within our control. But with Liat's presence, I had full confidence to give birth without epidural. 100% recommend Liat!!

If you're looking for a doula, stop searching and just hire Mari. As a dad, I wanted to be as…read moresupportive as possible, but the whole hospital/birth world was pretty foreign to me. Mari was a total lifesaver. She's clearly a pro and has been doing this a long time. She explained the entire birthing process and what to expect from the doctors in a way that actually made sense, which took a ton of the stress off my plate. She knows all the best providers in the area and helped us navigate the hospital system like a boss. A few things that make her the best: Super Responsive: Whenever we had a question, she was lightning-fast with a text back. It felt like having an expert in our pocket 24/7. Insane Network: She isn't just a doula; she's connected. Her referral for a lactation consultant was a game-changer for us post-partum with breastfeeding. The "Bonus" Skill: Mari is also a licensed massage therapist. We've been using her for postpartum massages, and my wife says it's been the best thing for her recovery. You can really tell Mari is passionate about her work. She's not just "doing a job"--she genuinely cares about the families she's helping. If I could give her 6 stars, I would!

We had a great experience with Mari and Brit! Both were very supportive leading up to the birth,…read moreand Mari shared a wealth of resources throughout the process. Brit was such a cheerleader during the labor process, and helped with the very practical details (water! nice scents! a good playlist!), and guided my husband with ways to help me during (counter pressure, cold cloths). She ordered me a much needed breakfast during the flurry of activity after baby came, and took precious photos + videos of the birth and our first moments together as a new family. We were so glad to have her on our team! Mari was incredibly supportive after the birth - it didn't feel like she was just fulfilling a contract, but like she truly cared about my well being. I felt entirely overwhelmed on day 4 when my milk came in, and reached out in tears. Despite being out of town, Mari called me back at the first opportunity full of so much empathy and advice. She remained empathetic and supportive as we navigated our first weeks postpartum, and I'm so grateful!

I cannot recommend Marilou at Doulas by the Bay highly enough. She was our postpartum night doula…read morefor the first few weeks after our son was born, and she was incredible. As new parents, the sleep deprivation is real, but knowing she was there allowed us to finally get the much-needed rest we required to function. Beyond just being a set of expert hands, she became a trusted guide for us and taught us invaluable newborn care tips that we still use daily. We trusted her implicitly with our baby from night one which was critical for us as anxious new parents. Marilou's calm, professional, and warm presence made us feel so at ease during a very vulnerable time. We truly loved our time with her and are so grateful for the care she provided. If you are looking for a doula who is knowledgeable, nurturing, and completely trustworthy, Marilou is amazing!

We had an incredible experience with Sally for our son from when he was 1-3 months. She was…read moreconsistently punctual, professional, and incredibly kind. Beyond just helping with night feeds, she took the initiative with bottles and laundry, which was a huge help to our family. We felt completely at ease knowing our little one was in such caring hands. In addition, she helped with sleep training. Additionally, the office staff was a pleasure to work with. They were extremely professional and maintained a quick turnaround time on all our requests and paperwork. We highly recommend this team for anyone looking for top-tier newborn care!

Have you ever met someone and thought to yourself, dang, that human was born to do this kind of…read morework and has a real gifting for it? That was my thought about Lauren after meeting her for the first time (she taught our 6 week birth prep course). This woman was in her element. She cared, she was knowledgeable, and and she lit up the room. To our pleasant surprise and an epic answer to prayer, she ended up being our doula and what a gift she was in that space for us too. Lauren knew when to say or do something and the art of not saying or doing. We ended up having a dream birth and I'm not sure I would have been able to do it without her support. She was a part of the dream birth. She came along and partnered with me and my husband in a way that complemented and strengthened. Lauren helped me to trust myself and my body. There are no guarantees with birth. I don't love Lauren because I had a dream birth; I love her because of who she is and am so grateful she was with us and for us in the tender, sacred space of birth. No doula is for everyone, but if something about her resonates with you, book a call to see if there's a match.

Lauren is incredible! She helped me bring both of my babies into the world and I couldn't imagine…read morethe birth experience without her. She brought such a truly compassionate, intuitive, calming, and empowering presence to the experiences, and navigated all of the twists and turns with us. She felt like part of the family, and made us feel so held throughout the entire process from prenatal to postpartum. I couldn't recommend Lauren more highly. I almost want to have another baby just to be able to work with her again! If you're considering hiring her, DO IT! She's the absolute best.

I found Lauren through the Evidence Based Birth website. I was so grateful to have a doula who was…read moreup to date on the research and would help support us in pushing against some unnecessary hospital conventions while still being generally pro-medicine. Lauren was very responsive and helpful throughout our pregnancy. We had great prenatal visits and texted and emailed about some concerns that arose. Lauren always replied promptly with great insight and calm. She was just the same way on the day I gave birth. I texted her early in the day that I was feeling contractions but I thought they might be Braxton Hicks. She suggested I focus on other things and time again in a few hours. Later that night it became clear I was going into labor. I waited a bit too long before asking Lauren to come - I had just started to feel the urge to push when she arrived. But I knew I was in safe hands. She drove me to the hospital while my husband grabbed our bag. Along the way she bent over so I could lean on her through the contractions. I gave birth to our beautiful baby girl 40 minutes after we arrived at the hospital. Lauren cooled my face with a cold towel and massaged me through the contractions. She also took lovely photos just after the birth. An hour later, I turned up my husband and said, "I could do that again." It was no doubt thanks in part to Lauren's emotional and physical support. She stayed another 2-3 hours after the birth as well to make sure we were all settled. Lauren has also been helping a new doula Emily train. Emily attended our birth as well and it was helpful to have her extra set of hands!

I sent an inquiry about availability and setting up a consultation for being my birth doula BUT…read moreShe's not accepting clients right now due to being a recent mom. I appreciated her prompt response to inform me.

Mama to Mama is a labor and postpartum doula service by Chris Pritchard (B.S. R.N., Doula,…read moreCertified Lactation Educator, Childbirth Educator). I first met Chris Pritchard when i was looking for a Duola. Chris was not available during the time that i was due (which was ok because i found an awesome Duola named Reise Tanner)- but when we spoke i felt an instant connection so a week after i gave birth I decided to use her postpartum duola services in addition to the support i was already getting from my Duola. [because you can never have enough support!!] Although i was a confident first time mother, like many others i needed a little bit of extra support with nursing and Chris provided outstanding lactation advice that ensured that i had a successful nursing experience with my daughter. Chris shared with me tips on everything from infant massage to making me feel calm that what the doctors where worried about the baby's bilirubin levels that it was just a normal level- prescribing continuous nursing and sunlight as opposed to medical intervention. To this day, Chris is a calming and influential guide in my mothering journey and i love her for that! If you are looking for birth services in SF or the Pennisula, i highly recommend Chris Prichard.

This review is a bummer to write, but after reading other reviews about communication delays and…read moreissues on the administrative end, it's clear i'm not the only one experiencing this issue and something needs to be seriously addressed. Alicia herself is wonderful, and we used her for placenta encapsulation in 2019. We had an overall good experience, so as we are nearing the birth of our 3rd baby, I reached back out to Alicia as a return client looking for placenta encapsulation again. It took 4 days to get an initial response to my email. Julia (Alicia's assistant) reached out to let me know Alicia is on maternity leave and had a few clarification questions to get the ball rolling with another doula. Unfortunately, I never heard from Julia or anyone else again. I've since left a voicemail and 4 follow-up emails with no response. If Born Doulas is too busy to accept me as a client, I would have appreciated hearing that upfront vs. just ghosting me, especially as a returning client. These types of customer service issues are just unacceptable, and if you are looking for a doula or placenta encapsulation company during the very delicate time of pregnancy and delivery, I recommend looking elsewhere and finding a company that cares about communication.

I can't begin to describe how wonderful, passionate, caring and knowledgeable Alicia is! From the…read morebeginning she guided us during the pregnancy, had many great tips for me, and helped me make my (right) big decisions towards the end. My birth story took longer than we expected, 40+ hours and Alicia was so supportive and strong even till the last seconds, let me correct that, even after the birth! Her stamina throughout the 40+ hours is just amazing! She was always there reassuring me that everything is going well, and making sure I'm hydrated and nourished to go on with the big game. This alone makes me want to tell every women, regardless how supportive your husband is, you still need a doula 100% especially Alicia 10000%! Before and after the birth I had many complications, that caused me to be hospitalized right after my birth, so my newborn was left with my clueless husband and mother. Alicia right away came over and helped them in so many ways, guiding and teaching them how to take care of our baby. She kept checking in on me before and after the birth regarding my condition, and helped me in all kinds of ways, sending over wonderful people to help with my condition, etc. We are eternally grateful to you Alicia! Baby M sending all his love!

We worked with Kaylyn G. during the first 6 weeks with our newborn, and had a really positive…read moreexperience. She was punctual, reliable, and made scheduling and billing paperwork very easy. She provided overnight support so we could get some much-needed rest, and was incredibly helpful knowing we could trust that our baby was in good hands. She would also leave notes for us in the morning so we knew how he did. She also helped with washing bottles, preparing formula, assisting with our newborn's bath, doing baby laundry, and even emptying the dishwasher. She also gave thoughtful product recommendations, offered a helpful pumping consultation, provided sleep training tips, and walked us through using the Huckleberry app. As first-time parents, it was helpful to see firsthand how she changed, fed, and burped our baby, which helped build our confidence. We also appreciated being able to text her with questions between visits--it made those early weeks feel a lot more manageable.

Getting a night doula was one of the best decisions ever. We didn't have one with my first but I'm…read moreso glad we were able to have one with our second child. Jodie M. was our night doula and her presence gave me more confidence, more sleep, and less anxiety during the first weeks postpartum. She is so loving and caring and I feel like we instantly clicked and got into a great nighttime routine with my baby. No evening scaries going to bed and wondering what the night was going to be like! She was there to bring my baby to me to nurse and then she handled the rest! Diaper changes, rocking back to sleep, washing pump parts and bottles, etc. it gave me back some time to get more good sleep--no waking up from postpartum anxiety to check if baby was ok since I was confident she was there to care for him. She really takes the time to understand you and your baby and your particular situation/pediatrician recommendations to put together a feeding/sleeping plan. My baby was underweight which was very stressful in the beginning and she was so supportive through the triple feeding and pumping and had lots of great advice in addition to the recommendations from our pediatrician. I would work with Jodie M. again if we have another baby!