customer service is great, very friendly and helpful…read more I have been getting multiple services from them for years and have met all expectations

worst possible place for healthcare I ever experienced. They use "wholistic" as a word to trick…read morepeople into coming there. This is NOT real healthcare. Also just like MANY say, they are extremely dishonest with their billing practices. Stay far away from these fakes.

So I had PT for a shoulder injury. I work at a doctors office. It is nice to see that their office…read moreis working with pts and COVID standards. Face mask required. Temp checked at the door. Series of questions asked and answered. There is a young man set up at the front taking care of all these protocols. Then waiting area is nicely spaced. While waiting for my therapist I would watch the same young man from the front door go over and clean and sanitize gym equipment stations. He would flip a sign on each piece to show it had been cleaned. Bryan is my physical therapist. Very friendly. He spent a good deal of time getting to the root of the injury and finding the right ways to strengthen and improve my shoulder. He gave me home exercises to do until I return and advised to not over do it.

The front desk staff was super efficient…read more The PA was very nice. The flow of traffic in the building is smooth. For me, the actual doctor is where it all fell apart. After waiting AN HOUR after my scheduled appointment time, he burst into the room, no introduction, and immediately started reading off my chart about what hurt on me where. A quick pull and push on my arm, and he declared I had tendonitis. "Do you want a steroid shot or an MRI?" Then a nurse opened the door, told him he had a call, and he abruptly left. He reappeared ten minutes later asking me if I had decided on the steroid shot or the MRI, strongly suggesting I go with the steroid shot, and that I could always set-up an MRI later. I tried to ask about the growth inside my arm (which the x-ray my PCP took clearly showed), but he said "it was no big deal" and he "wasn't worried about it." I tried to ask about the success rate of a steroid shot reducing pain and he said, "I don't know, but people stop calling me so I assume they're better."* I tried to ask if a steroid shot had any side effects or would increase my anxiety/depression and he said, "there's no side effects and I don't know why anxiety or depression would be related to this." I felt like I had no option but to get the steroid shot. So he said, "Okay, great," and left the room again. A PA came in, set-up the shot, then departed. Another ten minutes later, he came back into the room, jabbed me, and asked, "How do you feel?! Better already?! Move it around! Check it out!" I moved it around. I checked it out. It felt the same. "Ahh, well, give it a week and then if you're still in pain in a month or so, let me know," he said, then left for the final time. I was talked at. I was talked around. I was talked over. I'm not sure he ever even knew my name. Maybe he's seen people with pain like mine a hundred times, but this is my first time dealing with something like this. It would have been great to have a conversation with him, for him to have listened to me, for him to have actually looked at my xray, for him to have given me any information (he scribbled down "things to Google later" [his words] for me), for him to have had any bedside manner at all. I understand he might have been very, very busy and he probably needed to move me in and move me out as quickly as possible, but... there's still a tactful way to do that. My dad comes here for his pain/surgeries and he *loves* his doctor; he came with me today and was appalled at the way I was treated. "Glad he's not my doctor," he said as we left. I can't recommend or not recommend Spectrum at this time - it seems like it depends on the doctor you get, and I just happened to luck out. But I will say: it's YOUR health. And if you don't feel like you're getting the care you need or deserve, find somewhere you do feel comfortable and listened to. *ONE MONTH LATER: I wrote the above the week of my first (and only) appointment. I decided not to post the review until a month had passed so I could see if the steroid shot worked. While less and in a different way now, my arm is still sore/achey. But I guess the doctor did get one thing right: I won't be calling him again.

A negative experience as the podiatrist, whom I used to like and have a good opinion of after three…read moreother visits, was short, rude, greedy, and did a very poor job with a simple injection. My heel pain worsened and regressed to its original level pf pain. In short, I will in no way be a patient again of this particular individual.

Pretty darned impressed with this visit. Reception was easy and quick, waited maybe 2 mins to be…read morecalled in by a quick and pleasant nurse. My interview with the nurse was quick, efficient, and easy. The x-ray tech was there pronto, was pleasant and fun, and very quickly did the x-rays. Immediately thereafter the doctor came in with his fellow, was direct but easy and right to the point. "What can we do to help you today?" After a thorough and consultative exam, an explanation to me about what he thought was going on, a resolution was forthcoming immediately. Directly thereafter the nurse was back, efficiently showed me the exercises I needed to do, and sent me to check out. Check out was immediate and pleasant, and I was in the elevator before I knew what hit me. I know I've used the word immediate repeatedly in this review, however it must be pointed out that my opinion is this not a word associated with your average doctor visit. Particularly not when you're in your patient which I was in this circumstance. I was in and out in one hour which is incredible for new patient visit. AND they were nice about it!

CLOWN SHOW. AN ABSOLUTE CLOWN SHOW. I had a scheduled appt (6/9) for what I thought was a hip…read moreproblem. The provider determined it was not hip issue. IT WAS A SPINE ISSUE. The provider did not document the assessment correctly indicating a spine issue. OA called me today indicating the referral was rejected? Why? The provider did not fill out the forms correctly. My response? Please update the referral and resubmit. MARY REFUSED. Next time Mary, stop being a total butt clown and DO YOUR JOB. If you cannot handle it, QUIT. Please stop abusing patients. The office is a COMPLETE JOKE. AVOID AVOID AVOID.

This is a large operation of very skilled physicians. Recent carpal tunnel surgery was efficient…read more(left wrist) My other wrist was done by ordinary surgery and I experienced a longer recovery with some lingering pain for a couple of months. OA of Maine uses a percutaneous release with ultrasound leaving a tiny scar, very short recovery, and no need for physical therapy (PT). Obviously each case is different. My previous surgery was a mini-open release which required considerable PT. But bear in mind that the orthopedic surgeon will advise the best procedure for your particular anatomy and issue.

Outstanding practice! Small, attentive staff, very friendly and personable, great care. I've been a…read morenurse for 40years so it takes a lot to impress me. These ladies impress me. My initial evaluation was 10 times more thorough than the one the doctor did for the surgery! Absolutely awesome practice, Easily 5 stars.

I have spinal stenosis and I was in great pain at one point. My pain management doctor suggested I…read morecheck out Head to Toe for physical therapy. This has been a wonderful experience for me. They welcomed me with a listening ear and we began to work together. They provided a series of sessions with physical therapists that I found knowledgeable and helpful. My sessions were twice a week, one with stretching exercises and massage, the other in the pool. They also provided me with instruction and charts on exercises I could do on my own. I am not completely pain free but I have gained a great deal of mobility and that is fantastic. I would definitely encourage people to check out Head to Toe.

This is a truly exceptional place…read more I tore my MCL four months back, and as a runner, it completely destroyed me and my whole life. I felt like I had no hope. I was walking home from the bus station one day and saw this place. I figured, why not call? What's to lose? They immediately were so kind, took my insurance, helped me. My PT, Dahne, is absolutely incredible. She has helped me go from barely being able to walk, to being able to climb Katahdin and run seven miles. She has listened to my goals and helped me achieve them- and it's hard work, but she pushes me and teaches me about how strong our bodies can be. I have never met another person that has inspired me so much in my fitness journey. I am so, so grateful for her. I'm still healing- MCL still gets spicy- and I'm so glad I have Dahne to help me. Being a chubby girl with an injury is embarrassing. But I never feel judged here. I cannot recommend enough.

I had no idea what to expect having never had a bad injury before that required PT but I am so…read morethoroughly impressed with Dirigo so far. Everyone from Sunny the patient care coordinator who is so quick to respond to any question to my amazing PT Liz to the other staff and patients, they're all kind, patient and use the most insanely cool high tech equipment. Seriously I felt like they could have rebuilt Steve Austin the six million dollar man, they definitely have the technology... :) I also love that you can check in when you arrive with your phone, very cool.

Hidden fees!! A plan of care was created for me after an evaluation. It was several sessions per…read moreweek. They told me it would be a $40 copay each session which felt steep, but they said it was the "most effective dosing" and referred me to a graph on a poster. After my first session, I told them that I didn't think my insurance would cover parts of treatment and that I was concerned with getting billed. I asked Dr Zagwyn to confirm with billing that it would only be a $40 copay and she did. Then I get a bill for $300 followed by an email that they had made an error but I was still responsible for the bill. I should also mention that while going through their many stations there is a lot of inappropriate conversation between staff as they "work" on you. There are many other honest chiropractors in town. Very disappointed with lack of transparency here.

Care is great but they take 2.5-3 hours to do an initial review, and then charge $40 for an…read moreadjustment, 40 for stim, and 40 for procussion. So if you have $120 to spend going 3x a week this is your place!!! Also any different pains will apparently restart this entire process. I went for a month and had $1000 bill. AVOID!!!!

This is the second foot issue that I have been to see Dr. Saraydarian about...and in each instance…read morewe have met with success! I would highly recommend this practice, and particularly Dr. Saraydarian. The staff are pleasant and efficient, as well as quite accommodating. I erroneously arrived about an hour early for one appointment, and the receptionist offered to get me in early to see the doctor. In fact, the wait time has always been incredibly short. While I hope that I do not have to use their services again any time in the future, I would not want to go anywhere else!

Dr. Mike (Saraydarian - said to call him Dr. Mike) was pleasant each of the two times I was there…read morefor a sore on one toe. He seems practical and knowledgeable. However, he managed to get an inaccurate record in MY CHART where he listed me as diabetic, which I am not. After 3 calls to get it fixed, I finally ended up working with MY CHART admin. to get it out of MY CHART. I expect it is still wrong in the records of the Foot & Ankle practice, and now I need to see someone about a bunion.