Needed a replacement element for my cooktop and found the exact one at Discount Appliance Parts…read more Price was way better than what the manufacturer wanted, and it got here fast. Popped it in and works perfectly. No complaints at all, will order from them again next time I need a part.

Called for parts. They said they would order the parts. I had the parts number but asked them for…read moreit to see if they would give it to me. In a rude tone they said we don't give parts numbers . They do this only to charge customers double to make money off of them. That is unethical practices. Amazon has all the parts they get. Just type in the part number on Amazon and it will pull up. The parts I needed were $70 plus tax on Amazon. This "Discount" appliance part store charged $153 plus tax. The parts would come in a couple of days. What a coincidence Amazon delivers in a couple days... that's what people call "Caveat emptor"

Exceptional work and very clean, They explain in details and very honest…read more These guys were a referral, they did a correction to re-run some wires and install a breaker for my home, they did a perfect job i would gladly recommend them to anyone.

I cannot say enough good things about Mr. Hamilton and this company they show up exactly on time…read moreand are very professional and friendly. They work is spot on perfect, and they will not leave until you are completely satisfied. Their prices are even better than most of their competitors, give Lionell Hamilton a call and he will be glad to come and explain to you everything that needs to be done in order for you to be completely satisfied. I highly recommend them.

I cannot even begin to describe what a lifesaver Wet Out Restoration (Steve Wood specifically) was…read moreduring out time of need. After calling a plumber for what I thought was going to be a simple maintenance repair, the chain of events that followed were nothing but mind boggling. A leak was discovered inside the wall that ran along the bottom of the wall and behind our vanity. Our plumber immediately suggested I call Wet Out Restoration, specifically. He said they know what to do and how to minimize the damage, and more importantly how to navigate the gauntlet that lay ahead. He's worked with them before and they are the only company he recommends to his customers. Steve was at my home within 25 minutes of us calling. He jumped right into action, explaining what had to be done and what we needed to do on our end. He installed five different devices that immediately started pulling water out of the area, and would minimize the water damage. More importantly, he was very understanding and sympathetic. Each day for the next four days, Steve came back and always had something informative and helpful for us to consider. Steve did something so unbelievably rare these days and something that so few people do, HE LISTENED. I wish Steve and the company continued success, you deserve every bit of it! Thanks so much!!!

Giving 1 star because 0 is not an option. Our experience with Wet Out Restoration was an absolute…read morenightmare. They came to our property after we had water damage and brought equipment to address the situation. Then they took the equipment away, told us they would bring it back, and disappeared. No meaningful communication. No follow-through. No urgency. Just silence. Meanwhile, we were left with wet walls and mold. When you hire a restoration company, you are trusting them during an already stressful and potentially expensive situation. The bare minimum is to do what you say you are going to do and communicate with the customer. Wet Out Restoration failed us on both counts. What makes this especially infuriating is that they knew we were dealing with water damage. They knew the property needed to be properly dried. They knew they had taken the equipment away. They said they would return it--and then they ghosted us. We were left dealing with the fallout while trying to figure out what to do next. This is not the kind of company I would ever trust with my home again. If you are considering hiring Wet Out Restoration, I strongly recommend that you ask very detailed questions about exactly what they will do, what equipment will remain on-site, how long it will stay, and what happens if something goes wrong.

They ate horrible didn't fix anything made it worse charged my extra and cussed me out never again…read moreDO NOT GO HEre!!

Nice guy nos his stuff very honest I'll use again frig…read moreneeded fan he did a phone reco guy who came put skrew driver to fan it been working since but he recos a new fan.

Very great pricing and wonderful customer service! Kevin and his staff are very friendly and…read morehelpful!

Had an unusual job and worked with Kevin. Very pleasant experience. Quality shop and service…read more Would use them again. Highly recommend

Wonderful service and reasonable rate. Also excellent communication before and during service…read more He is now our go-to for appliance repair and I've shared his business info with our neighbors.

I contacted R&B Appliance Repair about a water leak from washing machine on Friday afternoon. Matt…read morewas able to come take a look the next day & determined that an electrical component needed to be replaced but his supplier was closed until Monday when he would come back on his way home from work to install it. True to his word he did just that & took less than 1/2 hour to finish the project all for less than 1/3 of the cost of a new washing machine. He's a very knowledgeable and pleasant person to do business with. He will be my first call on all future appliance issues.

Michael and the staff at first response appliance repair are awesome…read more I called on Friday at 4:45 PM and Michael was at our house Saturday morning at 10 AM to diagnose the problem. When the replacement part came in, Michael, text me at 7:00 PM to ask if he could come install it. Most companies turn their phones off at 5 PM and he went above and beyond getting our refrigerator up and running at a Fair Price. I'll definitely use some again if you ever needed. Great People.

Michael was excellent. This was one of the best interactions I have ever had with repair service…read more After calling two other outfits that were highly rated on Yelp but never responded, I called First Response. Highly responsive, highly engaged, highly competent are how I would describe this company. I plan to hire them for all future appliance repairs. There is no need to look elsewhere.

Andy was professional and provided outstanding service…read more Fixed all the problems. Prompt, knowledgeable and reasonably priced. Explained all the necessary costs and options prior to performing the repairs.

Andy was quick to return my initial phone call, promptly set up an onsite appointment, immediately…read morediagnosed the problem and fixed it all within the time-frame that was promised. Reasonably priced, and I will utilize this business again in the future. Highly recommended.