This is part two of my Progressive saga. We had a car accident 4 years ago , and I got EOB from Lee…read moreMemorial for an ER visit that Progressive was now paying 400 of an over 9000 bill. I called the number on the letter and spoke to the absolutely worst adjuster. She was not empathetic about me receiving a bill after 4 years. She kept saying it wasn't a bill but it is an explanation of benefits and someone is paying the balance due and is responsible and since it wasn't her, she could afford to be flippant.She kept saying to let my health insurance pay, but they did, and Lee sent them their payment back and they don't pay out on 4 year old claims. After 10 minutes of talking to an adjuster with no solutions, no motivation to help me I decided there must be someone more competent at this organization. I actually talked to someone in legal, and he was able to find a 9000 dollar payment made years ago... Something the adjuster could and should have done if she remotely cared about her customer instead of dismissing me as inconsequential. My advice to anyone is to not give up and don't let an apathetic adjuster convince you to pay an invoice you may not owe. If they have no plausible explanation for why the money is due, question it. Hospitals double bill and make mistakes and you may pay for things you don't owe. If you receive substandard service, look for someone who likes their job and cares about the customer instead of someone who brushes you off. Lesson learned.

The only reason I'm giving this place 2 stars is because the Clearwater location was able to help…read moreme get everything taken care of despite this place doing their best to keep me in limbo forever. For starters when my accident happened the Clearwater location was assigned my case and did an excellent job. I was honestly impressed with how good these people were at their job. Then I wasn't sure why but my case was transferred to Sarasota and this is where the dumpster fire begins. The woman I was stuck with Michelle was so clueless on everything that I'm honestly afraid of everyone else who has been assigned to her. I can't believe I have to say this, but she has no idea how mail works. She tells me she sent me some mail to fill out an hour ago and asked if I got it. How do I respond to this??????? Everything question I asked her was followed by "uhhhhhh I don't know." I asked her one simple question and it was to call me when my claim is settled and after 6 months I get mail saying my claim is settled. She couldn't even do one thing. Every time I called her I got voicemail, but my work phone got her every time. Coincidence? If you get this location, be very careful.

This was the best experience I have ever had with a P&C agency for personal products. Great…read moreresponse. Great service. Very knowledgeable staff and efficient processes. I would recommend checking with this agency first in Florida before checking anywhere else. Aaron was great to work with and followed up on everything !

I've been working with Tim for over 10 years now. He is phenomenal. Very knowledgeable and his…read morerates are always competitor. Highly recommend.

We use Scott for our insurance needs and he has provided exceptional service. My family highly…read morerecommends Scott. Ken-SARASOTA

Scott Brown is the only one insurance agent who I would trust. We were blessed to find him. He has…read morespent his time (no rushing, no pushing, asking detailed questions about your needs) and found the best insurance that fits my family. He helped us to save a lot of money. Before I tried other agents and I can tell that Scott is the one, who deserves to be your family agent.

When it comes to health insurance, they don't get back to you when there's a problem they just want…read moreto take and sign you up to health insurance and once you're signed up that's the end. No help from them like they promised.

From the owner: Sarasota Health & Financial is a full service independant Life and Health insurance company. We…read morespecialize in : Individual and Group Insurance, Life Linsurance, Medicare Supplements, Medicare Advantage Plans, Prescription Drug Plans

I have all my insurance with Leslie Jeffrey's state farm agency and they are remarkable. They…read morereturn my calls, settle any claims promptly and follow up where this is required: Hurricane Milton most recently! They have my highest recommendation.

Leslie Jeffrey State Farm picked up our policies when we moved to Florida 5 years ago. Since then…read morethe agency has written and managed our car, excess liability, business policies very efficiently and has been very helpful in choosing and managing the costs of the policies as well as providing information as we navigated the many differences in policies in our new state. Most recently their representative Brian did a terrific job researching in order to find important information on a car that I had 10 years and 2 State Farm agents ago... information the previous agents and even the DMV couldn't find in their system.