Mr. Electric agreed to provide a free estimate for a residential income property that we manage…read moreremotely. The technician arrived two hours late and met our handyman, who provided access to the property before leaving. Our handyman reiterated that the owner's approval is required before any work is done. The technician quickly identified the issue and then left the property. Afterward, Mr. Electric's team attempted to contact us for the next hour, but we were unavailable. Despite not having received any approval from us, and without providing any estimate (either verbal or written), the technician was instructed to re-enter the home and complete the repair anyway. Later, when my wife called Mr. Electric, the secretary informed her that the work had already been completed, and the amount owed was $478. The secretary claimed that our housekeeper had given approval. While my wife was glad to hear the work was completed, she was confused by the mix-up and the high cost. Afterwards, my wife reviewed the security footage, documenting the entire visit--including the entry and exit times, the time the technician was sitting in the vehicle, and the tools used by the technician. The price being charged was four times higher than what we've paid multiple times for similar services in Gulfport. We're happy to pay for unapproved work due to a misunderstanding, but we're not comfortable paying for the hours a technician was asked to idle in our parking lot. My wife called back to discuss the issue and find a fair resolution, but was met with a combative and unapologetic secretary. No resolution was offered. Things took a turn for the worse when my wife asked me to call the owner, Kenny Moore, to try to expedite a resolution. Before I had the chance, we received a letter threatening to place a lien on our property (see attached Notice of Intent to File Mechanical Lien). What? The next day, I spoke with Kenny Moore. We had a civil conversation, and he apologized for the misunderstanding. I reluctantly accepted his offer to reduce the amount owed to $374.21. When I asked if I could make the payment right away, he said he was busy and asked me to call him the next day to process it. To my surprise, the following morning, I received a two-page agreement (see attached Settlement Agreement 03.2025) from Kenny Moore, outlining eight clauses I would need to agree to before making the payment--one of which included waiving our right to share our experience. I responded, requesting that this particular clause be removed. Kenny declined and insisted the agreement would remain as-is (see attached Email Thread with Kenneth Moore). At this point, we're at a loss as to how to proceed with payment for a service we never authorized in the first place. Summary: * Never received an estimate. * Never provided approval for the work. * Work was completed anyway. * An adjusted price was agreed upon by Kenny Moore. * Kenny Moore later rescinded the agreement and imposed a contract with unfair terms. We have security footage documenting the entire visit and a housekeeper who is willing to provide a sworn statement. Hopefully, this share helps others - especially those managing remotely. Don't be taken advantage of!

The installer arrived promptly. I had two outside dusk to dawn light fixtures installed. Mr…read moreZimmerman was very pleasant, thorough and made sure wiring and lights functioned properly after completing the job. He also checked all wiring in my home. I would call Mr Electric again and ask for Mr Zimmerman.

Jeff is the best. He wired my home office shed to my exact preference and offered advice along the…read moreway. He's friendly, and his prices are great.

Livewire Electrical Solutions did such a great job for me and my family. I don't want to have…read moreanymore electrical issues that require professional help but if I do, I know who to call and I wouldn't hesitate to recommend them. You will not be disappointed but pleasantly surprised. The work, price and quality AND all the extra stuff like calling the power company to get them there and then get them back and the inspector--stuff you think would take forever--they orchestrated everything like special forces--they did it right! A+ professionals!

This is my second time calling Zack for a home repair. The quality of work just as good the second…read moretime as it was the first time. He came out diagnosed the problem, fixed it and charged me an affordable price. I would recommend anyone in the Gulf Coast area to call him.

BEWARE! I manage…read moremultiple rental properties and have not experienced this level of unprofessionalism before. Zack, the owner, performed a doorbell fix at one of my rentals without disclosing pricing details upfront and without us agreeing to the service. The total was $428, which included previously undisclosed Saturday, diagnostic, and installation fees, plus tax. An invoice was only provided AFTER the job, and no signed agreement was in place. Following the work, there were issues involving my tenant that required police involvement. This situation has been ongoing and stressful for both my tenant and me. I recommend confirming all costs and terms in writing before hiring this company. Added all correspondence with the owner for transparency. PROCEED WITH CAUTION!

Extremely fair price. Great quality work. He is definitely my go to now!…read more He was very diligent and made sure the work was done right.

From the owner: Reliable local service for repairs, installs & emergencies. Honest pricing and quality work you can…read morecount on. Call today: 228-243-5276

Very responsive. Very very knowledgeable. He fixed in one day what took a reputable plumbing…read morecompany over 2 1/2 weeks to not fix. Totally saved the day! If you have Grinder Pump issues, don't call anyone else!

Was hopeful based on reviews, but alas no response to the yelp inquiry after 36 hoursread more

AG Electric ROCKS! Our dining room light fell out of the ceiling due to an improper and poorly…read moreinstalled ceiling box fixture by the original builder. I contacted AG Electric and they got back to me quickly (they were on the line with another customer) and -- even better -- they were able to get to me the same day. (I really lucked out!) They were in and out quickly & efficiently and even took an extra second to double-check some other electrical boxes we were concerned about. Now I have a much stronger and properly installed dining room light and the other fixtures are good-to-go...again, these guys are superstars! Thanks so much!

My house got struck by lightning on a Friday afternoon. The power company said they couldn't turn…read moreon the power until an electrician fixed the melted power box... I was almost certain I would be powerless for the weekend, but these guys came within a couple hours and installed a whole new power box (whatever it's called), got my power back on got the power company to turn my power back on. I assure you these guys are lifesavers!

Very happy with the service Ross and his team delivered. I will be saving his number when I need an…read moreelectrician again.

Quick response time is always a plus for me. I appreciare that in a business. Thanks for the prompt…read morereply!

As a first time homeowner, it feels great to have found my "go-to" electrician…read more I chose Professional Electric based on the reviews I read here - and they were spot on - very professional, excellent service, and an incredibly quick response. Also, they showed up wearing masks, which was much appreciated. I called looking for help with a couple of minor electrical problems and Mark was at the house within an hour. I also appreciated his honest assessment (replace the light fixture, it's not worth fixing) and the price was beyond reasonable.

Way way overpriced compared to other pros and although they have a free estimate the guy was rude…read more The second guy/helper, was nice and helpful. Went with someone else.

Was very professional and reasonably price for work performed. Actually a 1/2 hour early from…read morescheduled appointment. We use them again!

From the owner: Our business specializes in generator installation, repair, and service. We are a factory…read moreauthorized Generac dealer with a factory certified repair technician on staff. Because generators are a highly seasonal field, the majority of our work load is residential and commercial electrical repairs and installations.

Promptly addressed issues and explained in detail all work to be done. Dale met with my tenants…read moreand made them feel comfortable. His price was very fair and I highly recommend him as an electrician you can trust to get the job done right and on time.

Hired Dales Electric to rewire home and install light fixtures. Worked timely and did a…read moreprofessional job at a very fair price.