Great cleaning results, communication and problem-solving. They use good quality eco cleaning…read moreproducts. Reliable, professional and friendly. Very happy with their service, so far.

I've used Hire a Maid for over 3 years now on a recommendation of a friend-of-a-friend and I…read morecouldn't be happier with the service. The pricing model is a bit odd at first, but it works really well as you only get the parts of your house cleaned that you want. When they come and do the quote they charge you per room - $X per bedrom, $X for the kitchen, $X for dusting etc etc. So we didn't get any bedrooms or dusting as the house is relatively new which keeps the costs down. Fantastic idea. They use all their own products, and the cleaners are excellent. Good attention to detail, consistent cleaning and happy to be flexible and do extra cleaning if requested or to swap cleaning one thing for the other (without a price change). Really reliable, cost effective, professional and an excellent cleaning service (of course). Highly recommend!

I booked Hire a Maid to clean up after my daughter's 21st birthday party. I paid the invoice in…read morefull ten days before the clean by bank transfer. According to them it usually takes one day for the funds to appear in their account, so let's say nine days before clean. There was no further communication from Hire a Maid so I naturally assumed that the cleaning slot was confirmed. However, no one turned up on the day. I rang, I emailed. No response (it was a Sunday). On Monday following I received an email saying that the cleaners had not been booked in as they had not received a screenshot of the payment. What the heck? They had received the payment! So clearly the payment sat in their account for about nine days but that was not sufficient to confirm the job, nor did they think to ring or email me to confirm it. I have since received a full refund but sadly, no apology. Will not make this mistake again.

I used home clean home for a full service at the end of my tenancy. Everything was spotless from…read morecarpet to walls including oven cleaning and shower / bathroom. They even cleaned the microwave for me. Highly recommend this company as the final clean is probably worth more than the price they quoted me. will definitely use again in the future. Nick is very professional and easy to deal with. Richard from Auckland

From the owner: Home Clean Home is a professional cleaning company based in Auckland. Booking a cleaning service…read morehas never been easier with our online booking system and fixed-rate pricing, you'll have your first clean booked in under a minute! We offer a reliable, safe, 100% guaranteed service and a choice of 100% eco-friendly products. Services include our routine clean, our deep spring clean and also move-in/move-out bond cleans.

I would not recommend Premium Clean based on my experience…read more They didn't turn up when scheduled and then give me time frames that suited them not me. So I was stuck waiting around for them. I booked an end of lease clean expecting a professional standard, particularly given the name. Unfortunately, a number of basic items on the checklist were not completed, including floors, skirting boards and wall spot cleaning. The overall finish was well below what would reasonably be expected for this type of service. I checked in with the cleaners several times while they were on site, and at one point one of them appeared more focused on phone conversations than the work itself. Despite raising concerns during the clean, I still ended up redoing a significant portion of the job myself. The follow up response was also disappointing. Rather than addressing the quality of the work, the focus was on a 72 hour notification window, and the proposed resolution was a voucher, which is not appropriate given the circumstances. Overall, not the level of service I expected, and not one I would use again. Very Unprofessional. (not even sure they deserve 1 star)

Premium Clean did a terrible job on our spring clean. The cleaner was late by an hour. There was…read moredebri in all corners apparently after vacuuming and then they didn't even mop the floors. To be honest we are unsure what they actually did. When we discussed the need for a refund with the company they refunded $178, meaning we paid $500 for Dusting of surfaces... very unhappy with the service, the follow up and the outcome of our complaint. Had tried to deal with this directly with the company but haven't got anywhere.