Alexis is amazing! The environment is relaxing and inviting. Alexis has a calm soothing voice…read morewhich adds to the experience. I have been going to Alexis for years and enjoy every facial. She is knowledgeable and genuinely cares about providing excellent service. My skin looks great and I always look forward to my appointment knowing I will leave beautiful and relaxed! Highly recommend!

Amazing facials, Alexis has great hands! She is very informative, helping to know what I need to…read moredo, between facials, to keep my skin in excellent condition. Thank you, Alexis, my skin glows.

Terrible experience, rude and untrustworthy staff. Will not recommend this salon to anyone. Very…read moreunsatisfied.

The photos speak for themselves, but do NOT trust Danette Colburn with your hair!! It's 6 months…read moreafter she BUTCHERED my cut and color, and I am still trying to get back to where I was before she messed up my hair. I asked Danette to simply refresh my partial highlights, root touch, and trim. I never asked to go darker or have her cover the previous years and thousands of dollars of highlights I have. Danette pulled out the brown color swatches and told me my natural color was more of a 6 Ash not a 6N, which was what my previous stylist had been doing for several years. She said it would it would not darken my hair but rather look more natural with to do 6 Ash for the brown. I took her advice since I thought she was a professional and knew better. I've gotten my hair done many times, and the stylist usually does the partial highlight and then the root color. I started to get nervous when Danette put brown dye on my entire head, root to tip, covering my highlights! I politely said, "I'm a bit nervous because I see you're coloring the brown down to my tips when I only wanted a root touch up and you're covering my highlights." She reassured me that she had been doing hair for 20+ years and this was her process and that she would "pop the highlights through after" and not to worry. I once again trusted the so-called professional, even though I now see I should've walked out then as my instincts were completely right - she was doing something wrong. The stylist who did my color correction said, "Danette should have her license revoked, and I do not say that lightly." Danette went rogue and did not provide the service I asked for. She also refused to refund so now I want to warn others. She wanted me to let her try and fix my hair but the problem was: 1) I left for a trip early the next morning and the point of getting my hair done was for this trip and, 2) I lost trust in her so I did not want her to touch my hair again.

I just got the most refreshing haircut w/ Nina what a beautiful ray of sunshine she is !read more

My sister in law took me for our first ever facials from Encore in preparation of my wedding last…read moreyear. Karen both worked on us and it was such a wonderful experience. We both felt so at peace afterwards - it's not just a facial, she also massages your hands, arms, and neck. I can't wait to go back again!

Updated review of another set of nails- they're perfect, service was fast and efficient, will…read moreabsolutely be back

I usually come here every 2 to 3 weeks to get UV gel fill but for some reason, the owner decided to…read morediscriminate against me. It was my birthday, and I wanted my nails to stay long. I did not want to cut them. Also these are my natural nails no tips nothing fake. I just get the UV gel on top to make them strong. This woman proceeded to cut my nail after I told her numerous times that this was my real natural nails, and I did not want to cut them because it was my birthday that I will cut them the next service she proceeded to file my nails down so bad that I have a bad indentation on all of my nails, which I never got with UV gel she filed the Apex all the way down so that the nails would break or lift and I would have to come back for new service. I tried to explain to her that it wasn't right she did not care and she overcharged me. I usually pay $60-$70 she charged me $120 for a basic UV gel fill with gel polish. I felt very disrespected. I felt unheard. I understand that the Caucasian community is the primary customer in your area, but you should treat everyone with respect. I did not like how you guys talked about me and laughed. It was my birthday and I just wanted to look nice. All of my nails broke down the middle exactly the same length on everyone because of how she filed my nails down the day before my birthday and i got my nails done three days before my birthday. I've never seen a nail tech do that. I don't recommend anybody to go here. They're very rude very nasty and will change the price every time you walk in the door even laugh about it with customers as if I was over exaggerating, her exact words were "It's just a nail it will grow back" I was a customer for over a year came for every refill every service I will not be returning to this salon and I don't recommend. Thanks for ruining my birthday !

This is the place to get your waxing done. The owner is a sweet lovely lady. The bathroom is clean…read moreand wet wipes are provided in case you need to freshen up. They use hard wax which is very important when it comes to getting waxed as it's not as painful. If you're new to waxing, your esthetician will walk you through the process and goes over how to care for your skin post-wax so don't be afraid to book an appointment here. This is one of the best waxing places I've been to (I've lived in CA and TX). They carry post wax care products to help minimize pesky in-growns. There is a student or military/first responder too! Plenty of parking space in the back and the studio is easy to find. Overall, a very well maintained studio.

Shari is absolutely amazing! I needed a wax in a pinch and was lucky to find an open spot with her…read morefor a full Brazillian. She always makes me feel so comfortable, is so kind and does it all so quick! This is THE PLACE for waxing...oh and they offer sugaring too;)

Come here if u want chunks taken out of ur fingers, told to not apply pressure when gushing blood,…read morenails filed so hard u have friction burns and the owner annoyingly asking how much u pay in rent 5 times.

My nail appointment with Loan was set for 5PM. I walked in about 5 minutes early and noticed she…read morewas just getting started on someone's nails. I tried to understand since it's the holiday season and everyone is trying to prepared. I waited for about 40 minutes before getting seated. She began with her hand piece and all I can say is she was very rough. She put my tips on and started cutting them with scissors.. I felt as if she was going to cut my skin off underneath the nail. My nails are not the same length. I felt as if she was rushing to get to the next person. My concern was that I made an appointment in which she was running late for. I feel like if I scheduled with you I. Advance you should really take the time you set aside for ME and do my nails the way they should be done. She applied the powder and then brought out her handpiece again and this time it was so much worse. She cut me on three fingers. She cut me so bad on one finger I was bleeding for 30 minutes and bleed through the bandaid she gave me on my way out. She was not using any gloves. She kept applying alcohol and then ended up using some powder which didn't work either. My blood was on the nail polish on my finger and she continued to work with it. I was shocked. I really hope my finger doesn't get infected. My nails have never been painted worse in my life. They are very thick. There is nail polish on my skin. She didn't do the sides of the nails or the front of them. She didn't clean underneath my nails. There was excess acrylic underneath and she looked at completely ignoring it. She did not clean up my cuticles, she didn't apply any oil nor did she bring out the hot towel for me. I saw everyone around me getting their cuticles cleaned up, the hot towel, the oil. Why wasn't I receiving the same care? At this point I was over my entire experience. She applied lotion on my hand where I wasn't bleeding and she massaged it in, very aggressively. She did the same on the hand I was bleeding and avoided that one finger that was still bleeding. She put a bandaid and headed to the register. " $30 for you" as if she was giving some sort of dicount? I paid with my debit card. When I got into the car and started driving away I noticed my finger bleeding through my bandaid. I gave her a call and asked for my refund. She advised me to go back into the salon. I reached back and her attitude was horrible. As if I just did something to her? I asked for cash since I paid debit and she refused to give me cash!!!!!! She said she can't because of "tax reasons"!!!! She ended up voiding it on my card and told me to take a seat so she can cut my nails off! I was beyond upset now. She had the audacity to try and force me to sit down so she can do this just because she refunded me! ABSOLUTELY NOT. I did not want this woman ever touching my nails AGAIN. Fast forward to the next day I am in pain. My finger hurts. It is black around the area where she cut me. The standard of care I received at this nail salon was very poor. You should not leave a salon bleeding or in pain!!!!! I would NOT recommend this nail salon to ANYONE. If I could give 0 stars I would.

I love this place. I've had several massages here and they always do a fantastic job. My shoulders…read moreand back are always tight and they will use as much pressure as I ask to release some of the tension. I've had several manicures here too. Always pleased!

I had a great massage here today. Prices are super fair. Joe did an awesome job. He was…read moreprofessional and thorough. He was especially able to relieve some of the tension in my neck. I would def come again! Clean and relaxing.

I've been to this establishment a few times, once for a friend and twice for myself. They are…read morelocated in the tiny little village of North Syracuse and although it doesn't stick out easily, it isn't too difficult to find. Their parking is in the back and there is plenty of it and when you enter the salon, you're generally greeted by a friendly pooch. The people in the salon always seem upbeat and appear to work well with teenagers and adults. I have not seen them cutting a youngster's hair but I have no doubt they would do just fine. I found a stylist that listened to what I wanted and then was able to perform to my liking. She adjusts her schedule to my needs and is very understanding when I needed to reschedule. As with most salons there was a selection of professional products that were on display to buy but none of the workers made it their life's mission to sell it. In fact, my stylist was so sweet about it that I ended up buying a bottle just because she didn't push it so much! I'm glad I have found this spa that offers so much more than just haircuts. There are massages, manicures, pedicures, waxing, facials, you name it! I'm looking forward to experiencing the other services offered but would be willing to go back solely for the hair cuts. Stop on by!

I purchased a gift card for this business for my mother for her birthday. I am appalled at the lack…read moreof respect and dignity this owner provided to my mother and to me. I do not recommend going to this business at all. Stay away. I requested a refund the following day after my purchase for a voucher for this business. I contacted the salon; the owner was very rude and stated that she is booked until May, cannot fit us in and told us to request a refund for our salon gift card. The salon owner is refusing to honor our gift card that we paid for. Stay away from this business. She's stealing money from community members and is extremely rude.

I am completely obsessed with my nails! The attention to detail and precision during the manicure…read morewas next level, and the finish looks so clean, glossy, and professional. It's hard to find a salon that delivers this kind of flawless quality and long lasting durability, but they totally nailed it. Easily a five star experience from start to finish!

I absolutely loved going here completely enjoyable, an I absolutely love the way my nails came…read moreout.. I would give u guys a 10 star rating if I can.. will be seeing you soon.. Elena, is such a nice person..