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Clutterbug Cleaning

1.6 (23 reviews)
Closed • Closed

Services - Clutterbug Cleaning

Commercial deep cleaning

Commercial move-in or move-out cleaning

Commercial standard cleaning

2 More Services

Home organization

Move-in or move-out cleaning

Clutterbug Cleaning Photos

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Graces Home Cleaning HRM - Halifax's Top Trusted Cleaning Service Grace's Home Cleaning HRM

Graces Home Cleaning HRM

(2 reviews)

Spring Garden

I had guests coming to visit, so I inquired with Graces to do a deep cleaning of my house before…read moretheir arrival. I wanted to know what the service provided since the description on the website wasn't clear. I also only had a few dates I could get the cleaning done. I wanted to know if they had any openings that would work for me. I'd never used them before but the reviews were positive. After some messaging back and forth, I was sent an invoice, where I was requested to pay a deposit to save the day/time I was booking for. The invoice looked legit. As the cleaning appointment approached, I thought it odd that I hadn't gotten a reminder email for the cleaning. Most cleaning companies I've used do that. Then the day arrived for my cleaning. When I'd been messaging with the company initially, I'd been told I'd be texted when the cleaners were about to arrive. The time for them to arrive came and went. No text. After waiting thirty minutes, I called the company. The voicemail box was full. I then messaged them, asking when the cleaners would arrive. Silence. Once the cleaners were an hour late, I gave up on them and started cleaning myself. Given that I'm one person, and not a professional, it took me 9 or 10 hours to do what a team would have done in 3. (Time I'd earmarked for doing other things.) I have yet to receive a reply to the messages I sent when I was still waiting for the cleaners. I don't know if this was an accident, if something unexpected happened and the cleaners were unable to make it, or if I got scammed. I need to investigate getting my deposit back, but I fear it's lost. Ironically, I had asked during my initial inquiry how often appointments got cancelled, because I was booking it only a couple days before my visitors arrived. I wouldn't have had time to reschedule.

We hired Graces service to help with home cleaning and organizing. Then had to re-book the initial…read moreappt as my wife and I got sick. Hard to reach by phone, as I kept getting voicemail, but eventually Melissa called me back and we booked an alternate date and time. Really nervous as this was the first time we tried anything like this. The day of the appointment, they were a no -show. Left two messages, as I could only get voicemail. No response. Called a couple times afterwards just to see if something unavoidable had occurred, but no answer, still straight to voicemail. Really surprised that they wouldn't at least call and explain, as the person I talked with on the phone was very personable and seemed understanding.

Clutterbug Cleaning - officecleaning - Updated May 2026

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