This is a great place for sports stuff. It's at a great price and helmets and bats are great colors…read moreand sized well for ages

I was in this store last Saturday March 14 purchasing some workout clothes. This store has always…read morebeen very helpful until I I got to the golf section. There was a gentleman working the golf section and at the time that I walked into the department, I was never greeted or anything. I purposely walked in front of him to look at a new sets of golf clubs, which I came in to buy also, and I left in frustration. I couldn't believe it, i was about to spend $800.00 on a new golf set but I guess I was invisible. Disappointing All of the other departments were great and I did purchase my other items.

Typical REI co op with a ton of open space to put products in. They have almost anything you're…read morelooking for when it comes to outdoor adventures. Well organized. Some great sales for end of the season. If it's your first time coming here recommend looking into the membership as it's for life and you get money back when you spend on full price items My friend works for this company, they have great quality items that last years and intact integrity

Saying they do the bare minimum is an over statement. Honestly shopped at REIs in Texas, Colorado,…read moreMaryland, Virginia, and was super excited for the one in Delaware. What a disappointment. Sure, they have the standard selection, albeit a little more limited than the other locations. Sure, the staff greets you and is friendly enough to ask if you need help. Sure, the prices are identical to every REI which is no sales and sucky last chance selections. What really matters is beyond this surface level obvious requirements is just how uneducated and unskilled the staff is. I have been to this location 6 times and not once did I leave in a timely manner because of some hassle. They speak without thinking and say some nonsense about how the Co-op works. News flash if you have the membership, the policies are written pretty clearly online so I know when you're speaking nonsense. The new people there don't even bother to ask so done who has been there a while to answer a question they don't know. Whoever is training the personnel needs to get removed and the whole staff needs to be remediated to know what customer service actually is and stop hassling customers and telling them half truths or making it so difficult to return something that you bought 2 weeks ago with receipts and all.... The tax free isn't worth it, go to another REI.

Overall worth the ride from Pa to Al's in De.. I've been to…read moreAl's 3 times now and must say staff is friendly and helpful....

Great customer service. I was in town for a half marathon. They didn't have what I was looking for…read morebut told me the name and directions to the store that carried the product I was in search of. Definitely made a friend with a tourist this day.

DJ was absolutely amazing with my kids! He made them comfortable and provided exceptional customer…read moreservice by escorting us around the store so we could get everything we needed for soccer and baseball season. Highly recommend this store and I'm so glad we chose to go here instead of a bigger retailer like we did last year.

They still had Eagles merch left even on Super Bowl Sunday! Lovely, clean store, nice employees. Go…read morebirds!

The assistant manager was rude and dismissive when I presented her with a Rally House emailed…read morecoupon. She told me that I was "trying to use a third-party coupon" like I was some kind of thief (which I was not). She embarrassed me and the nice sales associate that was helping me until she intervened. He apologized for her behavior after she walked away. I still made a purchase because I was gift shopping and honestly the $10 discount wasn't a factor influencing my purchase, but it WAS a nice promotion for Rally House to offer to a frequent shopper. I will not return to this store due to her insulting behavior. There are plenty of other options in the area. Hope some other folks who try to use this promotion are more successful than I was.

5/7/25 My wife and I came up from Florida, to see her 100…read moreyear old Mom. We were both born and raised in the suburbs of Philly and loved all Philly sports. Being a huge Eagle fan, I wanted to upgrade my wardrobe with some new gear, since the Super Bowl victory. A friend told me about Rally House. So, I had some time and went to your store in Brinton Lake. As I entered your store, I said WOW! Most amazing Philly gear of any sporting goods store I had ever seen. It really blew me away. Thinking I was going to get swamped by all the fantastic items, one of your super staff members approached me and offered to show me around. She was very nice and provided superior customer service. Therefore I purchased a Super Bowl auto license bracket, a magnetic Eagle decal for my car, 4 Super Bowl tee shirts, one Eagles visor, and one lanyard. See pictures attached. Checkout was a breeze and I wish I could have stayed longer. Your store is terrific and I had a wonderful experience. You also have an excellent website. Here are some photos that I enjoyed taking. Lots of great memories. Thank you so much. Marc Pompano Beach.

I had a Cabelas credit card that had over $160 in earned points that I did not spend. I had not…read moreused the card in a bit. They claim they sent me a cancellation letter in August that I never recieved. They cancelled my card on December 19th and took away my points that were the same as money in Cabelas. I did not receive that cancellation letter until mid January. They just took away the money that I earned using their card. I called the credit department and they told me they could not give me back my points or reopen my card that was dated to expire on 03/29. How can you take away something that someone earned? They should have sent me a gift card to Cabelas for the points that I earned instead of keeping my money. I do not consider this good business!

Angry I take my kids go see Santa. They tell me if you don't have a reservation. your not able…read moreto see Santa because we close at 5 I've never heard that you have to have a reservation to see Santa I never seen on their webpage I have to have a reservation to see Santa it should be like it always been first come first serve Meanwhile, you have all these adults that are in line seeing Santa does that make no sense to not me

Stopped in to stock up on Philly gear while I was visiting family over the holidays. Staff was…read moregreat, 50% off section had some good stuff. Walked out with an eagles flag, two kids footballs, shirt, Sixers blanket and travel tumbler for $55. Employees were helpful and pleasant.

We went to the store specifically because my husband wanted a Speedo type suit for scuba diving…read more We looked online & it seemed that Schuylkill Valley Sports had some of the best prices, and since the Target is nearby, it made sense to just stop there, even if it meant a few more dollars. Surprisingly (or maybe not), they didn't have any of the swimsuits in the store that they had on their website. I should have called in advance and checked, I guess, but oh well. While that was frustrating, I'll still give them 4 stars for service. The young man (wow, that makes me sound old, doesn't it!) who helped us was very friendly, checked stock on the floor & in the back, and when he couldn't find what we were looking for, directed us to purchase on the website & have it shipped to the store, so that we'd save the shipping cost. I don't head that way very often, so we'll probably just order online & have it shipped to the house for free from someone else, but if I ever needed some type of sporting gear, I'd probably come here and look. I liked the feel better than the mega sports stores like Dick's or Sports Authority.