I appreciate being able to reserve and pick up books. The area where they are kept keeps expanding…read moreas others also use this perk. The library also seems to be busy which is great as so many use digital books now, but there is just something about holding an actual book in your hand that cannot be surpassed. Love everything about the library. Great job.

We are regular library users and normally attend the Rock Hill branch, where staff are welcoming,…read moresupportive, and wonderful with families and young children. Unfortunately, since that branch is temporarily closed, our experiences at the Fort Mill branch have been the complete opposite. I am a pregnant mother of three young children (ages 4, 2, and 1) and visit alone. I make every effort to maintain appropriate library behavior, but anyone with toddlers understands they require constant supervision. On our most recent visit, a staff member named Tom H. approached me at the self-checkout without greeting or offering help and told me to "keep the volume down." When I explained I was trying my best and was actively checking out to leave, he repeated himself and walked away. At the same time, another family with loud, running children was present and not addressed at all. Afterward, I observed Tom H. discussing my family with other staff members. At no point did he ask if I needed assistance, despite clearly seeing I was managing young children alone. This interaction was upsetting and left me feeling judged, singled out, and unwelcome. Based on repeated visits, this branch does not feel like a supportive or inclusive environment for mothers with young children. Libraries should encourage early literacy and family engagement--this location does not. I hope management takes this feedback seriously so no other parent leaves feeling discouraged from bringing their children into a library.

they were very helpful when I called to ask if someone else could pick up some books (I have…read moreParkinson's) and she couldn't have been nicer!

The outside of the building looks good but inside is Too noisy and too small. The librarians are…read morenot so friendly.

It has been so long that we've been able to walk into a library, coming to this one felt like such…read morea privilege. We were a little lost finding a parking space since we came in through the staff parking side, and there are no "main doors." But the library is so large, having little doors all around I suppose is most suitable. So that's another thing, it's large! And I love it! It's a two story library (from what I saw), with clearly marked sections and a wonderful children's area. We immediately got ourselves library cards and began toward the children's section. My son was excited to choose new books to read (all dinosaurs and trucks of course), my daughter had a blast exploring a new open space, and neither of them wanted to leave at the end. They offer plenty of reading areas, small tables with activities, and a little computer area for children as well. The staff were extremely friendly and gave us some flyers on family events. I LOVE when libraries have tons of community events. Movie nights, crafts, toddler reading times, and bingo are all offered. They apparently have a separate auditorium for it all, which we didn't get to see, but sounds really exciting. We are excited to come again when we go for a new round of books.

Lovely clean big building Well organized with very helpful…read morestaff There is a decent audible book section that I use the most. The children section is wonderful. There is a quiet seating section just for them where they can sit and read for as long as they want. There is someone to help the kids find books they might like. Several computer stations upstairs so you won't have to wait They also have a copy machine. The best sellers go fast any you usually have to be put on a wait list. You still need to get a card to check anything out but that only takes a few minutes to get

This is an amazing library for the area!…read more The storytime is always so good! Just come early to get a ticket because it has been sold out before if you get here late. They have touch screen computers with many educational activities on the computer. They also have a kids play area with rotating toys. There is an outdoor fenced in area to explore or take a break in the shade. I have checked out many great books myself, audiobooks, and even book kits to get books to read along with others. All the librarians are so nice and helpful! We always love coming here!

Went for a talk on social security but seemed like a nice library.Have to pay a good sum as we are…read moreSC residents...if we wanted to take out a book

I love this library- They have an awesome selection of books and other resources, the staff is very…read morekind, the library itself is a very cool building- lots of character and fun. I think Kings Mountain is very lucky to have such a great resource. And the library puts on so many great events for the community, it is always fun to see what they have planned next! We have 3 daughters, 7,5,1, and they have loved every activity they've been able to attend. We can't wait for the summer activities that are just getting started!

Why am I taking the time to review a public library? You can't eat books right? Well, I guess…read moretechnically your brain can ingest them. I'm reviewing this place because of their awesome children's programs. Christy, the children's librarian does an incredible job. Tuesdays at 10 AM is Story Time for ages 3-5, with guest readers. On Superhero Day, the children had to go through an obstacle course and perform heroic tasks, like lifting boulders and saving a baby from lava (of course it was make believe).Recently, Bright Star Children's Theater put on a production of The Ugly Duckling; it was highly interactive- they asked the kids how they felt and what they would have done in the story. The same week, a professional children's musician, Miss Lynn, came and performed a concert; her music was silly and fun with infectious melodies. It was really awesome. We bought the CD. Yeah, this library is pretty cool.

Was there for a pre school story time. Loved how…read moreinteractive Miss Z was to the children. I wish I was a kid again! The whole of the first level is for children. There is a story corner, multiple children's books and a corner for toys. They have blocks for building with little men and three computers which have activities complete with children's ear phones. Love love love!!

This library is a gem. All employees are friendly and helpful. I don't frequent it, every now and…read morethen I'll borrow a book or 2. My experience is always 5 star!

A secondary branch to the main Gaston County Library, the Union Road Branch is much smaller…read more They may not have as vast a selection of the main library, but they still have a good amount of books. I almost like this one better because you can actually browse pretty much every book on every shelf. Plus, it's not nearly as crowded so you have a lot of space to yourself without worrying about the other people around you. It's nothing large, but they do carry a good amount of books. And with the quaintness & quietness, this place can be a welcomed change from the hustle & bustle of the main county library.

We attend the toddler time here with our kids on occasion and while this location may be smaller…read morethey seem a lot more organized and put on a great show for the kids! My son loves chasing the bubbles afterwards!

The Charlotte-Mecklenburg library district offers a number of very nice regional and special…read morelibrary settings: the South Park Regional, South County Regional, and the library collaboration with the Children's Theatre of Charlotte ... ImaginOn: The Joe & Joan Martin Center on Seventh Street downtown to name just three. Each has specialties that make them individuals. The South Park Regional had a fair collection of books and materials for the younger set, but really excelled at games and toys for engaging kids ... they even had a little cabin the kids could go in. The library itself was newish, clean and easy to get to, with available free parking ... although it is oftentimes full. Unlike some other libraries in the district, this one had more library things for kids to play with, but fewer library materials (books and puzzles). Still and all, nice library and recommended.

This library has so much potential. It is huge, and the children's section takes up a very large…read moreportion of the downstairs. There are tons of children's books, toys, activities, and interactive areas for kids, which is wonderful. The rest of the library also looked very nice, organized, and well maintained. Unfortunately, the cleanliness of the children's area was extremely disappointing. The carpets were visibly dirty and stained in multiple places, and the entire children's section felt like it was overdue for a serious deep cleaning. I completely understand that an area used by young children gets a lot of traffic and will naturally have more wear and tear, but this seemed well beyond what I would consider normal. What made it even more surprising is that I've been to other Charlotte Mecklenburg Library locations, and I have not seen their children's areas looking like this. The difference in cleanliness was very noticeable. For a space specifically designed for babies and young children who are sitting, crawling, touching toys, and playing directly on the floor I really feel like cleanliness should be one of the highest priorities. It's especially unfortunate because the rest of this library looked very nice and well cared for. Since the children's area makes up such a large portion of the downstairs, I really hope more attention is given to routinely deep cleaning the carpets, floors, toys, and play areas. This could easily be an amazing library for families, but the condition and lack of cleanliness in the children's section made me uncomfortable letting a child play freely there.