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    Clough Douglas MD

    3.3 (3 reviews)

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    Steel City Internal Medicine-UPMC - Front entrance to building T

    Steel City Internal Medicine-UPMC

    3.5(6 reviews)
    0.1 mi

    Steel City Internal Medicine is located in building T of the UPMC Passavant-McCandless campus. This…read moreoffice's physicians, physicians assistants, and nurse practitioners provide services for primary care and internal medicine. I have been a patient here twice. First, I had an appointment with the nurse practitioner Ann Patterson. After a short wait in the waiting room, a friendly medical assistant measured my height and weight and took my vital signs. She said that my blood pressure of 114/62 was "low," but actually it is normal. (I am a registered nurse.) After a wait of several minutes, the nurse practitioner entered the room. She spoke very courteously to me. She discussed my and my family's medical history. Then she performed a physical examination. She ordered a routine vaccine, laboratory tests, and an x-ray. Many minutes later, another employee entered the room to administer the vaccine, but he had mistakenly drawn up a slightly different type. Several minutes later, he returned with the correct vaccine. He properly administered it into my deltoid muscle. After this appointment, I visited other departments to receive my laboratory tests and x-rays. UPMC put the test results on their website, and the nurse practitioner wrote notes to explain that my results were normal. One year later, I had an appointment with the physician Jennifer Mall. A medical assistant took my height, weight, blood pressure, oxygen saturation, and heart rate. My appointment was in the early morning, but the physician did not arrive at work until 45 minutes later. The medical assistant said that the physician usually arrives late so she can drop her children off at school. I think that they should not make me wait 45 minutes. The physician asked some questions, did a brief physical assessment, and ordered routine laboratory tests. Later, at home, I logged onto UPMC's website to view the physician's Visit Summary and Notes. I felt surprised to see a temperature recorded for me, because nobody ever took my temperature. I have no medical conditions, so no follow-ups or treatments are needed.

    My PCP retired and I needed to find a new provider. Several friends are patients and recommended…read moreDr. Jaeyoung Lee, and I definitely mad the right docto.

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    Steel City Internal Medicine-UPMC - Directory - This PCP's office is on the 6th floor of building T

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    Directory - This PCP's office is on the 6th floor of building T

    Prashan Thiagarajah, MD

    Prashan Thiagarajah, MD

    3.5(2 reviews)
    2.5 mi

    Dr Prashan is an excellent physician. I've been seeing him for several years now and could not be…read morehappier. He is always very thorough and thoughtful when listening and explaining. He's helped me tremendously to get my diabetes management on track.

    I cannot recommend him, or Genesis Medical, based on my experience with a physical. Firstly,…read morescheduling a simple annual physical took several months with three reschedules within two days of each appointment. As a male in his early 30s who had gone a few years without seeing a doctor I wanted a comprehensive physical and simple blood screen. Once I finally had the appointment I waited about 30 minutes before Dr. Prashan saw me. He was accompanied by two interns (or scribes? he did not acknowledge who they were). He asked a couple of rudimentary and common health questions before my family history came up. Upon hearing about my father's high cholesterol, he began pushing for a CAT scan heart study and upon being asked if insurance would cover it he recommended paying cash. This was without any information about my own cholesterol levels or health history. After I insisted I would not participate in the study he mentioned that if my cholesterol did come back high (it didn't) he'd recommend being placed on medication (I'm 30, diet and exercise could be an option). I mentioned that I would like a blood test and he said that he always recommends that anyways. Afterwards, he checked my lungs and heart hurriedly and asked the nurse to take my blood test. With that, my appointment was over in about 20 minutes time. My blood tests came back about two or so days later with a nurse saying "Dr. Prashan says your bloodwork looks great." I did not receive any other examination; cholesterol aside, no mention of any other potential health risks; no explanation for test results, some of which were listed as below average/out of the range. I will not be returning to Genesis Medical as the level of care was below what I think the time waiting was worth. I was billed substantially for the blood testing. I also found out a coworker of mine also has Genesis Medical as their primary care clinic and has had a similar poor experience (though not with Dr. Prashan).

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    Prashan Thiagarajah, MD
    Prashan Thiagarajah, MD
    Prashan Thiagarajah, MD

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    Clough Douglas MD - internalmed - Updated May 2026

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