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    Cloudcroft Properties

    4.0 (4 reviews)
    Open 9:00 am - 5:00 pm

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    Destiny Real Estate Development - Large gathering rooms.

    Destiny Real Estate Development

    (4 reviews)

    We used this company to manage our rental property and if I could give them less than 1 star I…read morewould. They will literally rip you off every way they can becaue they think they have you at their mercy. They even lied to us and told us that they had to pay a $1000 fee to VRBO to list there and charged us this upfront as a fee that we needed to pay before they could list our home. That old lady that runs the place has no qualms about lying as long as it makes her easy $$$$. VRBO does not charge a fee to list with them.

    Can't give a Zero, so, they got a 1. Do not use this company. We have rented a number of homes…read moreover the years and have never experienced such a disappointing stay. Several days before our trip, we were informed the hot tub was not working. We were offered two alternative rental options, both which were more expensive, or a 10% discount. We opted for the 10% discount. Problems started there and did not stop. Our rental packet was not available in the drop box as instructed. We had to wait an hour or so for someone to arrive to give us the packet. We were then given the wrong packet. WiFi information included in the packet was not correct. Both Air Conditioning zones were not functioning for the first night. Air Conditioning zone for the main living area was not functional for THREE nights of our FIVE night stay. We were told to leave the windows open. It was 95 degrees out during the day. We were locked out of the house on Tuesday afternoon due to the company changing the code on us. This was because they thought we were checking out. Likely because we were given the wrong packet and why they did not have the AC fixed. TV in Media Room was not working for the ENTIRE stay. This was a main reason why we rented the home. We had to call repeatedly throughout our stay given all of these problems and were told they would "make it right." They gave us a mere $50 and we were paying over $300 per night. Owner, after saying she would make it right, refused our phone calls repeatedly after we checked out.

    Cloudcroft Properties - realestatesvcs - Updated July 2026

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