This is a great location to find all your smoke shop needs! The owner is extremely friendly and…read morehelpful. He helped explain to me all the types of products he carries and what they are sure for. The prices are very good and the store has a nice clean setup. Everything is well organized and displayed well. I hope to be back here again sometime soon!

I purchased a vape bear flavored it does not work. I need to return it and get a different one…read moretomorrow. What are the hours for the store? Please advise how many hours of the store on Saturday at the Hopkins smoke shop flavored vapes the vape that I purchased does not work

They are CLOSED. It was awesome when they were open though!…read more They were friendly and knowledgeable! .

The employees are SUPER helpful and patient. I asked a ton of dumb questions and they were awesome…read more ETA- I went back today, and they have not changed a bit. The staff are amazing. They are so friendly and helpful. I always feel like I'm welcome and wanted here. I love this business. The owners should be proud. Nothing but good things to say. (Additionally- the employees were wearing masks, social distancing, and the store was extremely clean- GREAT job!)

If you don't know what you want or how your body is going to react DO NOT SHOP HERE. They DO NOT…read morecare about your experience once you've used the product -- good or bad. The manager is rude as well and actually blamed me for not knowing what I don't know. The last time I went into a smoke shop, I had a lot of questions and that location had so much patience with me and was super friendly, which I SO appreciated. "It's your fault for not knowing how you're going to react." Fair statement, but they had ZERO interest in making a not great experience a better one. Isn't that what customer service is all about?

Just wanted to leave an updated review since my last one 6 months ago. I absolutely love this place…read moreespecially because of the staff. They have everything I need from all different packs of cigarettes to tobacco and the machines you can buy to roll them at home. I have been coming to this location only to buy all my products and will continue to only shop here. The staff is probably the most down to earth friendly people I have met working in a shop. They have a variety of different fun personalities and all seem to enjoy working here which is a major difference from most places I visit. If your not sure what you need they will all give suggestions and point you to the right direction of what's best for you.

If you're looking for a smoke shop in Hopkins then you should swing by here for what you need.the…read moreentrance is in the back parking lot which makes it easy to park and go quickly in and out. They have a wide variety of products and a reward program. Everyone that works here has been very friendly and they know their regulars which is nice

Extremely poor customer service. Was given the wrong product at checkout and when I called to see…read moreif I could make an exchange they said I had to come back and make the purchase again for the correct product. After trying to figure something out on the phone I was hung up on. Finally I went to the store but it didn't get any better. After trying again to work with the manager she called the owner. Finally after making an exchange I was told by the owner, in a not so nice way, to have good luck with my next smoke shop.

This is hands-down the best vape shop in Minnesota! The staff is always patient, knowledgeable, and…read moregenuinely kind -- perfect if you're new to vape products or accessories and have lots of questions. I'm 61 years young and sometimes overwhelmed by all the products. They help me make it make sense. Prices are very reasonable compared to other vape stores near me, but what really makes this place stand out is the relaxed, welcoming vibe. I've been a loyal customer for about two years and every visit has been a great experience. I'm especially excited for the new products they'll be offering soon with their Minnesota dispensary license. Thanks for always making me feel at home -- keep up the great work!

Very professional and great staff. Very informative and patient. I like coming to this location…read morebecause the location is never over crowded and during these covid times we all gotta be careful. Great selection on mods also!!!

Yelp Review I…read morestopped into this tobacco store after an appointment next door and was genuinely excited to find something I've been looking for a long time: Al Fakher Bahraini 2 Apples. I had previously found it at another store, but they were sold out, so seeing that this location had a substantial amount in stock was a pleasant surprise. I asked the employee at the register if she could bring me the smaller boxes as well as the larger box so I could look at what they had available. She did get the products for me, but the entire interaction was accompanied by visible frustration, grunting, and an attitude that made me feel like I was inconveniencing her simply by asking her to retrieve the products the store was selling. I even asked her directly whether what I was requesting was becoming a problem because her demeanor was increasingly uncomfortable and annoyed. I was respectful throughout the interaction. I was also there as a paying customer purchasing merchandise--not asking for a favor or expecting anything for free. At that point, I decided the experience wasn't worth it and told her I no longer wanted the products. I left without making the purchase. It's unfortunate because I was actually excited to find this particular flavor and was prepared to spend my money there. A customer asking an employee to retrieve products that the business sells should not be made to feel like a burden. Basic courtesy and professionalism go a long way in retail. Hopefully management addresses the customer-service aspect, because having the product a customer has been searching for means very little if the experience of purchasing it is unpleasant.

I can't speak for all of their products because I only purchase tobacco in the pouch. I will say…read morethat the brand of tobacco I use is 12 to 30% cheaper than the two closest tobacco stores, which leads me to believe the rest of their products are likely not over priced. The girl running the place was nice but for me it's all about prices.

Very helpful and good selection of 7 hydroxy and a few things I have not seen at other smoke shopsread more

Never one to complain. Just moved to the area of Plymouth saw this place was about 10 minutes from…read moremy new home. Usually get to know the workers that I move near pretty well because I'm going to be a regular. Last night I had an issue about making a purchase for my girlfriend who is literally tatted head to toe... if that doesn't identity you enough we'll just this after noon my ID was claimed to be a fake. Which I myself can identify my birthday because it is actually very unique. I would love to speak with the owner about these issues & let me live my life with no more harassment.

Love the vibe of this place! The staff are so friendly and knowledgeable!…read more Highly recommend

They have the friendliest staff, great variety of products, great prices!! Highly recommend!read more

It's pricey but it's damn fine flower We love trying new strains and it's a convenient order o…read moreline & pick up process We only have the medical grade Id presume non is garbage like every other place in MSP

They don't prioritize medical. Medical has their own lane and windows but it still goes by who was…read morethere before you regardless of rec and medical. I hate rec. Ever since rec came through they don't have the products in stock they usually do and they don't runs deals for medical like they used to. I'm so bummed about it. I also wish they had higher percentage buds. Yes they sell rise, but it would be nice if GG had their own strains at higher thc.

Down in The Valley is such a fun store. They are mostly known for music, record store. They also…read moresell gifts, novelties, random music/pop culture merch. Theres a smoke shop as well. Prices are a bit high imo but they have some really cool stuff. Staff are usually pretty helpful. Parking is pretty easy as I've hardly seen this strip mall packed.

My son and I stopped in to check out some Vinyls. We found one he wanted and I was able to…read morepurchase a Pax. Customer service was phenomenal and so many cool thins to look at. Definitely recommend.