The 3 of us had a terrible experience in this place with the owner named Sharen Or Sharel and we…read morewill never go back to that store again . It was on 3-22-2025 in the morning . This woman whom we learned later she was the owner , did not seem to be honest , rude, pushy and impatient and here is what happened
At first everything was going smooth when we were dealing with a sales girl named ( Gen ) . (Gen) was very nice and she took her time to show us where certain vitamins are in the store since this was our first time in this store . ( Gen ) was helping my roommates, Grace who is elderly and he son Stephen who is disabled and me.
After Gen answered our questions , we ended up paying (Gen) who also happened to be the cashier a little over $ 110.00 in vitamins and other stuff.
Then when we asked ( Gen) a question , (Gen) said to us that the lady whom later we learned that she was the owner knows more than her about vitamins ,
So I walked up to the owner and I asked her that we need help , I was asking her where I can find a tea tree oil and what it does for the body . The owner picked one bottle for me and gave it to me and I went to the cashier , ( gen ) and I pay for it too .
I looked at the tea tree oil bottle and I realized that I was paying for a tester bottle , which I saw the word, Tester , written on the bottle. I point this out to the owner but I noticed that the owner got upset when I said that and she told (Gen) to go inside to get me a different bottle . ( Gen )came back and said they don't have any more of the size that I wanted . Then I decided not to buy the tester . but I wondered why she tried to sell me a tester but I did not say anything .
Then Grace asked the owner , if she could show Grace a couple of things , all of a sudden, this owner who seemed extremely impatient and pushy whom we felt as if she was rushing us to buy and leave . As Grace was expressing to the owner what she wanted , the owner said t to Grace that she does not have time and she has to go and she said that this will be the extent of her help to Grace . Then the owner said to Grace out of the blue, , aren't you a nutritionist, the owner said to Grace , then you should know what you want ,
Grace responded, I never said I am a nutritionist , I said to the owner , I was here and Grace never said she was a nutritionist . Grace said to the owner, I am only asking you a question because (Gen ) told us to ask you .
The owner walked away from us and refused to help . we tried to reason with her so she can help Grace because Grace who had 2 strokes in the past really needed those vitamins , but the owner refused to help us even though we just paid over $110.00 in vitamins . We felt that this owner only wanted us to buy things and just leave without asking her anything . We were not familiar with this store because this was our first time there .
At that point Grace said to the owner to cancel all the purchased Items and we returned the items . Grace said to me that I am not giving her any business because she is rude and she really does not seem to care about us as customers with the way she has been treating us . As I was leaving, I told the owner that she has really an attitude and we left . I guess all the owner wanted was someone just to buy , buy and buy and not ask her any questions before they buy.