What a great company. Extremely nice people to assist with your transportation needs. Fast,…read moredependable and reliable.

This company is wonderful! Communication is excellent - scheduling is easy - they show up on time…read more- super care and gentleness is always shown when transporting my mom - always professional and competent - safety is always a priority - other company I used sold and new one didn't serve Pierce county so this company was a lifesaver - can't commend or recommend them enough!

This review is regarding a interaction with this transportation company and the "owner" Michael…read more Michael was arranged for a transportation for a discharged resident, hospital to SNF, but resident was not scheduled to arrive at the community. While working on getting the resident transferred, driver Michael was berating the staff stating he has a schedule and needs to keep moving. This company is unprofessional and rude to work with. Do not recommend. If you love your loved ones, DO NOT SEND THEM WITH MICHAEL. READ THE OTHER REVIEWS AND LEARN FROM US. 0 STARS but YELP WONT LET ME

I have worked with caring hands and Michael several times over a 15 year period and have always…read moreknow Michael to be extraordinarily caring and professional. Michael has reasonable rates and provides services to his clients that are above and beyond. Several times I have utilized Michael's service to provide transportation for an elderly adult with dementia that family wasn't available to travel to their appointment. Michael would take them to their appointment assist them inside the building and wait with them to confirm the patient got checked in and to their appointment successfully. I had an occasion that a patient's arranged ride fell through and the Medical office the patient had visited was closing so they just wheeled the patient, who had significant dementia, outside and just left them there with no ride coming. I got a call from a conscientious nurse from a different office who found our patient outside. After calling the arranged transportation company and being told "sorry, nothing we can do.", I called Michael. He realized the serious nature of the situation and made accommodations to pick up the patient and get them home. Within 15 minutes of calling him he picked up our patient and got them home safely. I have many stories of interacting with Michael where he conducted himself similarly. Michael is a caring person who provides excellent service.

The disclaimer is that luckily we ended up not needing Medflight One's services so we didn't…read moreactually fly with them. What I want to tell everyone is that everyone involved from the company from the owner to the medical staff who we spoke to about our situation was kind, helpful, and responsive. They took much more time to discuss options and evaluate our situation than I would have ever expected. Even though we didn't use the service they gave every indication that they run a first class service with folks who really care.

Totally Fantastic Care from Faith putting the road plan together then my Wife and I Meeting Thomas…read morethe Awesome driver Skillfully getting through I-5 traffic and getting onto JBLM without a glitch to Pick me Michael up after my Day Surgery for receiving a New Left Hip. Thomas is a well trained Wheelchair operator and his sense of humor was Awesome. He comes into Madigan Army Hospital sees my wife and states your ride home is here then looks at me and says Do you need a ride somewhere laughing. Thomas made for a Delightful ride home. He was so careful and considerate of my repaired leg and his comical demeanor was the Best Medicine I could have ever asked for. Thomas represented your Company honorably..I Michael being a Retired SFC/E7 US Army VET Hope continued excellence and prosperity to your Company in this New Year and All the years following.

I highly recommend. George and and the team were very professional and friendly. They picked my…read morehusband and I from the airport, dropped us to our hotel and told us about few places we'd visit since we were visiting from Canada. I was also able to sit next to my husband in tha back since the van has so much space. We also had two trips which they serviced within Seattle during our stay and they also took us back to the airport to fly back home. All the trips were done on time and so professionally.

The care from the PT's is excellent and compassionate. Have gone for 3 years for 3 big spine…read moresurgeries and a couple years prior for shoulder surgery. What I am disappointed with is a change in business practice and most major insurance companies (I have Aetna) and Medicare are no longer billed. Patients are expected to pay up front (my recent bill was $250) and submit to insurance for reimbursement. My care plan had graduated to every other week. I can't afford that and they are not willing to work out payment arrangements. (So much for loyalty). Insurance can take months to reimburse an individual. I can appreciate the impact to a business when insurance is slow to pay them but there has to be a middle ground for the patient. I was politely invited to seek care elsewhere if I couldn't pay. Wow! Just be aware the bills are steep and up front payment expected. The therapists are great but billing practice not so good. Also if you expect to speak with a live person it's rare. You usually play phone tag or send a text and hope to hear back. I really wanted to continue here but I'm afraid I probably can't afford it....

Tried to set up PT for hip pain. Had to wait 6 weeks to get in. Before I went I called to question…read morethe costs. Was told it was a small co-pay. I questioned that it was more than that and they asserted that it was not. I went to my first appointment, which was just evaluation with no actual recommendations made. 2 weeks later I get a bill for the full amount as it was not covered by insurance (after I asked twice for an estimation of costs). So, now instead of a $33 payment I'm stuck with $200 cost for absolutely no recommendation of ways to alleviate pain. Do not trust what the front desk tells you regarding cost! If I had known that this would only apply towards deductible and I decided to still move forward. I would have at least set up my first appointment in January and not do one appointment in December and basically flush that $$ away. Very frustrating!

My wife and I had come to the conclusion that home health care would be a good solution for our…read moreneeds. I am in hospice in the end stage of my battle with ALS. Over the past several months we have had the wonderful services of Suzette! Very professional and easy to get to know and became very comfortable with. Suzette had the responsibility to get me up in the morning and get me ready for the day. Washing, brushed teeth, toileting, dressing, and feeding. Also, took great care with cooking and cleaning some of the areas needed. Suzette was always on time and was a joy get to know and talk with. We would not hesitate to rehire in the future as the need arrizes.

This was hospice care for my husband. The CNAs were knowledgeable about his ostomy, thickening food…read moreso he would not choke, repositioning him regularly when he did not object. They were caring and empathetic. The office was available to me easily if I wanted to change any aspect of care. They also treated the payment side of things with taste and good timing.