I've been here a handful of times and every time I receive excellent customer service from highly…read moreknowledgeable people. Their selection of cannabis products (tools - not actual cannabis) is massive while their vaping products selection is good, it is a bit smaller than other product offerings. They are very nice, very helpful and my go-to shop for all of my vices.

Hands down my favorite smoke shop, not even just in Sac. The staff is always super friendly and…read morehelpful. I went in recently to buy a puffco and shoutout Isaiah (I hope that's his name, just going off the receipt) for taking the time to answer any questions I had, you rock dude. The glass selection is incredible too! I'll definitely be back for some glass for my puffco

If you're looking for a huge selection and reasonable pricing come here. I've been searching for a…read moregood smoke shop on this side of town and finally found one. Ps: if your looking for a wide array of hemp wraps or wraps in general look no further. Also, the gentlemen working here were not only extremely knowledgeable but also friendly!

Bummed they didn't sell any THC products. The man behind the counter said "they" (not sure if he…read moremeant just them, the government or smoke shops) are pushing for THC to only be sold in dispensaries so they don't carry it. The whole reason for us stopping in was for a pen so we didn't buy anything, however they do offer a decent selection of regular vapes at a fair price if that's your jam. Overall, this place is a little out of our area but still a good option for vapes.

I bought a tank of nitrous. It was just air inside. Do not get your N02 here. I took it back and…read moredemonstrated its lack of N02, They said they would tell the vendor, but would not make the issue right. I am forced to dispute the charge with my card issuer.

Don't waste your time coming here. Some "new" owner got the game fucked up with some rude dude at…read morethe counter. All the shit here expired anyway plus they tax. Go somewhere else. Lost a customer of 3 years today big dog.

Worst customer service ever. They sold me a faulty pipe and didn't have the decency to replace it…read more Don't bother spending your money this cheap glass

great guys in there with great customer service. Danny I believe his name is always is patient when…read moreI can't decide on exactly what I want at the moment lol I highly suggest going there for all the goodies lol

even though it says vape on the sign, they did not in fact sell nicotine vapes. waste of timeread more

The best place to get shirts hats goodies and everything in advertisements. Manny is the best…read more Shaun is excellent and Dennis brings it home everytime! Great job fellas!

These guys are selling counterfeit Kratom / kava flow focus bottles beware they will sell you…read morebottles that have no safety security rings on the bottles then try to say you open the bottles and at no chance of returning it for either another that hasn't been tamper with infact they put the bottles I brought back , right back on the shelf where it's obviously noticeable they are counterfeit. Im call authorities on this bullshit shop it should be named "down town, counterfeit bullshit, rip off, greedy asshole, vape shop"

Pulled up at 8:45 off work and they wouldn't let me in or the three other people that showed seemed…read moreas the attendant rifled through the cash register to hurry up and close... said they were closed but the hours say 9 they really mean 8 or 8:30... bad service

Saw this place on the way home and thought I'd stop in for a Dutch and I got 2 moldy packs! Like…read morewhat?! I went back next day to try and get an exchange and the employee was extremely passive of my issue and all he said was "call the owner..." but didn't offer a phone number..

My go to smoke shop, i've been going here for years and I haven't had any "racists" encounters. I'm…read moreblack duh, I know both owners they're good people.

Def my go to vape shop in West Sac. Knowledgeable staff, chill vibes, and they are normally stocked…read morewith the juice and coils I need for my mod. Moby is great! Seriously. Come here, get ya life handled. All good.

I love coming to this location! The customer service is amazing and I just love the owner he is…read morewonderful and always so helpful! I will always come to Cloud 9 in West Sac! =)

Dropped by for my first time, and everyone was very friendly and welcoming. They have a nice…read moreselection of items, with details in nicely organized binders and on their screens. We had a few questions and they were helpful. Overall, great and nice location. Will definitely be back! PS, they also have sales on different items throughout the week.

Long time customer. They changed website and for the 2nd time lost all my info. I called. Person…read moreanswers phone and says "oh ya, that keeps happening to people - just re-register as a new customer" You, now have made your problem my problem. How about this instead; 'Sorry for the inconvenience etc". Let me fix that for you etc" Your competitor (less than 1 mile away) just got me back after almost two years! I'm sure you have enough customers to survive without me - just wanted to let you know! I wish you well!

Operating hours was wrong and wasted time going there. Or they are out of business. Not sureread more

I really like how knowledgeable he was about the different products in his store. The shop is Super…read morecute, very clean and smells good.