CT Professional Closets does not guarantee their work and product. Ken's team (which looked like 2…read morehigh school kids he got off the street) did a sloppy job with the installation. The closets were installed crookedly and the materials were not high quality and had chips on them. When we asked Ken to fix our issues by ordering new materials, he kept delaying until he decided to just outright ignore my emails and phone calls. Is this how a customer should be treated? Ken has now decided it was "professional" to block my phone number so I can stop harassing him to finish the work that his team failed to deliver on from over a year ago. In addition, when I called him using a different phone number today, he decided to pick up the phone and then professionally hang up. Again, is this how any customer should be treated? They may be cheaper than their competitors, but Ken does not deliver on his "guarantee" and should NOT BE TRUSTED or used for any closet work.

Absolutely love my new closets! I was referred to CT Professional Closets from a colleague of mine,…read morewho used them to redo a closet in his house. He and his wife had nothing but positive reviews from their experience, and they both still love their closet (years later), so I decided to give Ken a call. Ken was great and very easy to work with. He came for an initial consultation and worked with me on designs that would help me get what I needed from my closets - I had three I needed redone (a hall closet, a bedroom closet, and a closet I needed to rework for use with my small business inventory). Ken was even able to work with me to design a bench to go under the window in my bedroom that would add needed storage to the space. At the consultation, Ken had samples of all the different colors and finishes available and took measurements of everything so he could make an accurate design proposal. He also took the time to answer all my questions around material durability and how I could best use the space. He was very knowledgeable about different setups and offered suggestions on how to utilize every inch of space for my needs. Even taking measurements of the length of my longest coat and the height of my vacuum so he could factor those into the height needed for hanging space and a cubby for my cleaning supplies - something I may not have considered right away if I was designing a closet myself. After the consultation, he sent me a design proposal showing the proposed layouts for all the closets and window bench as we had discussed. One view was a visual mock-up of the designs to help me visualize the space, and the other was a spec view with all the measurements of the design. I was also getting the closet doors replaced (using another company) and when I discovered that the middle section of drawers on one of the closets was going to run into the new sliding doors, Ken quickly worked with me to update the design and shifted the layout of the drawers so there would be no issues getting them open. Once I approved the design and placed my deposit, Ken got the design ordered quickly with the manufacturer and was able to give me a date for installation (which was the actual date of installation). Even though I had to wait a bit to get my new closets (due to longer lead times from the manufacturer still arising from the pandemic), Ken was very upfront about the timeframes, and I can say now that the closets are installed that it was well worth the wait. On the day of installation, Ken and his team were very professional. They arrived early and got everything up to my apartment so they could start on time - which may not always be the case given NYC traffic, but thankfully worked out for me. Before they got started and brought any of the materials into my apartment, they placed protective blankets not only in front of the closets, but all the way from the front door to the closets so that my floors would be protected the whole time. I had an old closet system that was getting replaced and Ken was able to remove the old system and disposed of it for me, so I didn't have to worry about doing that myself. Installation went quicker than I thought, and Ken made sure that the system was setup correctly - my floors are not level, so he made sure the built-ins were both level and structurally stable. Also, before drilling any holes for the window bench handles, he double checked with me to make sure I still wanted the handles in the position we had discussed in the design proposal. After the installation was completed, Ken and team got everything cleaned up - even sweeping and using a handheld vacuum to clean up any small debris from the area and making sure the space was as clean as when they arrived. Ken also did a walk-through with me to make sure I was happy with everything - he offered to adjust any of the shelves if I wanted to change the spacing from what was on the proposal layout and showed me how to adjust them myself if I decided later on to move them around. He also offered to come back and adjust anything after my new closet doors were installed in case I have any issues. It's been a few weeks now since the closets and bench were installed and I couldn't be happier. Highly recommend Ken and his team!

I love working with Bre! I was eight months pregnant when we had to move and she thoroughly helped…read moreme clear out our entire unfinished side seamlessly. The whole process was so quick and she was wonderful to communicate with! I wish she lived closer to us now so we could work together again!

Breann did a super job assisting me with three tasks. Taking down and putting into storage the…read moreChristmas ornaments. Organizing files. And , organizing miscellaneous stuff in my basement. It was refreshing to have someone tackle the task with a cheerful disposition. Bre dies not waste time as she is very focused. Something my family members would could not do) Bre also happily took items for donation as she was stopping at a Goodwill soon. I will keep Bre in my contacts and recommend her highly.

Melissa and her team worked wonders in my kitchen! After meeting with Melissa to come up with a…read moreplan, she proposed a simple system that is both pretty and easy to maintain. I can find everything in my kitchen and no longer have things falling on my head from upper cabinets. I highly recommend for any space!

The owner of NEAT Method Hartford, Melissa came to my home for a consultation and gave me a…read moreproposal for my walk in master closet. After organizing and sorting the items in my closet, the team pulled the space together with new fitting bins an hangers. The closet was transformed into a space that made sense!!! She organized, simplified and even color categorized my closet to my needs and lifestyle. It is unbelievable that the NEAT Method team worked one morning and my closet went from a mess to a Pinterest worthy picture. I can't wait to use NEAT Method for my kitchen next month. I would highly, highly recommend this team for any job. Their expertise is unbeatable. I intend to GIFT this service to my father for his garage and my daughter for her new apartment in the city. I know they are going to love it!

Margaret is a lovely hardworking professional organizer. She turned my office into a easy flowing…read morework space. She has an easy to work with process. I would be stressed when I walked into my office and now I am so happy to be back in my beloved space. I highly recommend Margaret. You will love working with her.

I sent her Margaret photos of the space I needed organized, we set a date and time. Then she…read morearrived on a timely basis. We chatted for a few minutes then I let her do her thing. Four hours went by and she was finished for the day. It took two more trips the finish up. Margaret just simply did an amazing job. Trust me I could have never completed such a task. She organized, paint supplies, beads and more beads and did I say beads supplies! Some sewing crafts, photos, office papers, receipts, books and wire craft, etc.. I recommend, "The Bien Organized," to manage your space that needs organizing.

Im so impressed with the thoughtful design and precision. Their color combinations are bold yet…read moreperfectly balanced, and the patterns complemented each other seamlessly. The finished result reflects true expertise and a refined design eye.

The furniture was so expensive and very low quality, used them one year ago. Was not going to…read morewrite a review but nothing is holding up for even a year. We had so many problems with items not being measured correctly, damage to walls and flo9rs with their team. We finally settled for paying a lower fee. Bad service, bad merchandise.

Kelly from KC Classic Designs staged a small house I was selling. I needed to do something to make…read moreit stand out from the competition and Kelly did a spectacular job transforming the space and making it look beautiful. Her price was very fair and reasonable and she was wonderful to work with. In this tough market the house sold within two months and I couldn't be happier. I highly recommend Kelly and her business.

Kelly went above and beyond to help us make our new house a home. She has a detailed eye for color,…read moreand guided us to choose just the right paint colors for each room in our house. We were going for the farmhouse look and Kelly gave us the perfect color suggestions, which turned out better than we could have imagined keeping with light neutral tones throughout. In our home we also have vaulted ceilings, which we were struggling to find just the right decor for. Kelly really understood that less was more and helped us to find just the right statement pieces. For example, we have a wide open wall above our fire place and Kelly suggested using an antique window frame to break up the space. We would have never thought that would have given us the look we were going for, but it's simple and we love it! These are just a few of the many, many aspects of our home that Kelly assisted us with. We would without hesitation recommend KC Classic Designs LLC for any of your home design needs. She listens to what your vision and needs are and just runs with it! She is personable, timely and always got back to us in a timely manner.

Lisa is an amazing organizer and person. As a student and young professional, I basically moved…read moreevery year for the last 6 years so I just moved my stuff with me from place to place, and things accumulated! I was overwhelmed. Lisa did two organizing sessions with me. She helped me reimagine my space and gave practical solutions to help me keep it organized. It's been 6 months now and I've been able to keep implementing the strategies she put in place. My place feels so comfortable now and I couldn't be more grateful. This service is invaluable!

From the owner: An Organized Home with Lisa will help you with all your home organization/downsizing needs…read more Downsizing - Packing and sorting Organization projects - Pantry/Entry/Closet

We asked Libby to come help us organize our basement and our daughter's room. She was efficient and…read morerespectful. Libby gave us plenty of time to decide what we wanted to keep, throw away, and give away. And she was then able to organize the space in the most useable way. We are so grateful for her work!!

My time with Dismiss Clutter has literally changed by day-to-day life! I live in a small apartment…read moreand have a LOT of stuff. Dismiss Clutter was able to come over, decide what were the most important areas of my apartment to focus on, and really help me sort through everything. She spares no expense of time or effort to make sure she does the job right! Together we pulled everything out of multiple closets and storage spaces, went through what I felt I needed, what I could donate, and what I was ready to part ways with. Then we reorganized everything in a way that just made sense. She was so professional, I never felt like she was judging me for all the things I had stashed away in my closets, or the things I wanted to hold on to. I found so many things I forgot that I even owned! Now I know where to find everything. Moreover, when I have something I need to put away, I now know exactly where to put it thanks to her recommendations and easy-to-follow organization. She has saved me time & energy looking for items I know I own, but can't quite remember where I placed them. Overall, I just feel better and more relaxed being able to look around and see how neat & organized everything is. I definitely recommend Dismiss Clutter to help you sort through all your belongings, organize everything, and get rid of what you don't need (she even takes all your items to donate/recycle herself!). I will certainly be using her services again.