I was very happy with the product, store service and installation. They were professional and…read moreworked very hard to get the flora in on time and with attention to detail. I will go back in the future if I need any flooring.

Did not install transition strips. Service people wont help. Not a reputable business. So…read moredisappointed.

Kathleen is amazing! She is quick to respond, sets you up with clear expectations of her work and…read morewhat she expects from you. Very upfront and clear, she is a genuinely kind and amazing person, also, very knowledgeable and can recommend other services to get the job done if she is not a fit. She is here to help no matter what, which I appreciate. She was very accommodating to our schedule and last minute changes. I could not recommend her services enough!

I had a great experience with them. They were incredibly thorough and gave me a very detailed…read morereport.

Erick was fantastic and gave us a great report on our home we are trying to buy and didn't miss a…read morething.

Clayton and team went above and beyond for our project. When notified the city required digital…read moreschematics rather than handdrawn, they took on the work for us. They pre-filled forms so we could get the permit direct from the city. They provided excellent suggestions when we hit the inevitable snag as you do with house projects. They worked through a wind storm, putting on the roof underlayment to protect the work before the rain came! Our neighbors can't stop complimenting us on our improved entry. Very pleased and grateful for a job well done.

Clayton was professional and a delight to work with. So happy with the job he did. Thank you,…read moreClayton!!

I had an issue with water in my basement and needed the carpet replaced. One text to Carpet Plus…read moreand they were out taking measurements and showing me some samples the next day. They hauled out the remaining dry carpet, put down all new strips, pad, and carpet in 2 days. The finished product looks fantastic. Price was very reasonable, and their installers were very accommodating when I wanted a few areas tweaked. They made sure I was happy with the finished installation. I used them again when I needed a different area done and they were fast and professional again. I would recommend them to anyone looking to get carpet work done.

I called for a handyman to remove an old deck at a house i had just bought. I called Next Level…read moreRemodel Bobby came out quoted the price and i accepted the job. it It went well Long story short I was trying to get two exterior doors and screen doors installed from Lowes but it was difficult to get a date. I asked Bobby if he installs doors--he said yes He gave me a price which was $1500 He wanted $750 up front which i gave him (big mistake) He never did give me a date or time he would start I called him-- set a date still thinking positive He arrived with two other workers They removed the doors Bobby took them and never came back the guy s were working and I assumed it was going well By the way they arrived at 12 noon Dereck appeared to be the head worker he was telling they were going to Hueston woods for bobbys daughters bday Anyway they were getting ready to leave around 2:30 - 3:30 I had forgotten to get door handles which Lowes isn't far But they were leaving they didnt clean up They took one of the screen doors to the garage That was very disturbing for me I was going to install door handles Anyway Dereck came back the next day He got to working around 9:30 I just assumed it was going well But at around 10:40 he said he had to meet his wife and then was going to Lowes for supplies he would be back in 20 min it turned into an hour and ahalf During that time i started looking at the work It was not good!!!! It became very clear that he was not a door installer Nothing lined up right And Bobby still has not come by to see how it was going Eventually i told Derek he could go Derek is a nice guy but i dont think he had much experience installing doors I had read earlier today that he Warranties his work and guarantees it and the customer satisfaction is the most important part of his company He might say that but he has shown NO customer service to me He charged me 1500 dollars for about 5 hours work and very poor work

Bobby and his team have been working with me for several months now! We started with a townhome…read morethat needed major repairs. A non-permitted loft and water leak caused a two-inch floor slope on the second floor. Bobby worked until he found the damage and made the repairs in a way that the structure is better now than the original build! In addition to that, he did a laundry list of repairs, painting, flooring, installation of all kinds of fixtures, countertops, bath surround, etc. His installations went beyond what had to be done. I just told him I wish I had another unit to redo!

Travis and Beth from CWC are professional, knowledgable, talented, trustworthy and creative. We…read morehave worked with them three times in two different homes and they exceeded expectations each time. Cannot say enough positive things! If you are considering Custom Wood Creations for any project, you will NOT be disappointed!

Great service, very professional from start to finis. we worked with Joshua, informative not…read morepressure. I had confidence in the process from the start when he said they use their own installation crew. The install crew did not disappoint. I will always buy my flooring from Bud Polleys

Customer service appears to be a top priority only when making the sale. Salesman (Zach) was…read moreknowledgeable, answering our questions and providing details. Carpet was installed in July. A week after installation, we noticed areas where the carpet was not tacked down well and was "bubbling up". I called Bud Polley's and was transferred to Zach's voicemail, where I left a message. A few days later, after no response, I called a second time. The gentleman who answered remembered my calling before and seemed surprised that I hadn't received a response. He, again, transferred me to Zach's extension. This time the call was answered. I was told that a customer concern ticket would be completed and turned in to Jeff, who would reach out to me. I have yet to hear from anyone at Bud Polley's. I only wish that I'd noticed the issue with the carpet before I'd paid in full. Maybe action would've been taken to make things right had I not written that check. Unfortunately, I cannot recommend this business.