The staff was really nice but the place was dark and had a smell. I looked at all of the pics and becane excited to shop there, but I will only give two stars because the place did not look nothing like the pics online. They have some nice things but you really have to search, move things and search again for what you may want. The next thing was the owner clearly is trying to build her clients up by selling name brand items, which is fine but not everyone is not looking for name brand. Like myself I rather have quality clothing then someone elses name on my clothes. Quality does not always come in the form of a flashly label and that's my own persnal opinion. So, I rather shop else where at a place that have better items, that don't smell and withnice lighting so I can see what I am purchasing than a smelly crowded store. Hopedully the owner will read some of these reviews and make the needed changes because the store has potential:0) read more

went here for the first time today. it is very well organised and not cluttered. they have really nice brands such as a&f, hollister, l.a.m.b., juicy, coach, and vera bradley, as well as h&m and forever 21. The clothes for the most part are fashionable and not from the 90's... great purses, endless cute shoes, sunglasses, scarves, jackets, jeans... there is even a men's section. The staff is helpful. The dressing rooms are clean; beware though, they are usually full... read more

Not even worth wasting your time on. I just got back from this place. I go in with a bag of shirts, pants, and coats and the woman working the register clearly knows I'm there to sell the clothes for cash. She then tells me to come back in an hour and a half. When I come back, her co-worker/assistant/whatever she is tells me that they have too much inventory and can't take any of my clothes. If they knew that, then why did they take the clothes to "look through" and say "come back in an hour and a half"? They had me sit around and wait all that time for nothing. There was just no point in coming here, and I won't come here again. Period. read more

This is my secret spot to shop lol if you have the time to look you can find some AMAZING STYLISH ITEMS ! For a great deal !! I love going here on my days off and spending at least an hour shopping hahah. The girls are so friendly!! I hope they expand their store because they have a really great spot :) read more

I saw around the store that they even have beat up old Ugg with hole in it. So I took all my gently used Uggs (I gained weight so I don't fit them anymore) and they didn't even take them! I also had brand new Nike sneakers that I bought and never worn (I do that a lot) but they wouldn't take them!! And they took all my good brand bags for such cheap price, I wish I never took them there. My mistake. read more

If you are looking to sell, don't bother unless you are parting with items from this season (or last season at best). Incredibly picky. I went with 3 bags and a box, and they wouldn't take anything despite being premium brands. Some older than 2 years but not much. For the length of time I waited, they couldn't have possibly went through what I brought. read more

took 2 bags of hardly worn clothes to this store yesterday. In fact there was a pants suit with tags still on it. Most of the clothes were Liz Claiborne. I was told they did not want the clothes. Not any reason given. when walking around waiting for them to look at my stuff I looked around the store. They were selling counterfeit designer pocketbooks. trying to pass them off as real. the clothes looked worn and a lot of them faded. a pair of shoes on the rack had moleskin in the backs of them and were all worn inside. But they wouldn't buy my nice clean hardly worn clothes. The place is a real joke! read more

Love this place! I'm not a big shopper and usually have a hard time finding things I like & that fit. But I've never left this place with less than 10 items! And for under $100 total! They have a wonderful selection and the staff is friendly. I just went today and looking forward to going back in a few more weeks when hopefully a bit more winter stuff is in. BEST THRIFT STORE ANYWHERE FOR CLOTHES! read more

horrible buy back policy, I brought all of my baby clothes there all polo outfits. a polo snow suit that I paid 160.00 for a polo sweater vest that my son never wore. jordan baby shoes which he wore once. a bunch of polo layettes all colors polo boots both baby and children's and all I got was 32.00 bucks. smdh I paid well over 400.00 for the items I brought in. I know I wasnt going.to get much but wow I should have sold the items on craiglist. never again read more

Very nice and friendly owner. Other staff not so friendly. Very organized and great pricing. I wish it didn't seem like they took everything no matter what it looks like. There are many things with stains that just look gross and yet it is still expensive. I sold many things there and they gave me the right about of money for what I have them. Unlike platos closet on 309 and willow grove. I'm a happy customer! Definitely come here to sell your stuff! read more

WATCH OUT THEY STEAL! I've gone here a couple times before and the experience was ehh. They took some stuff but left a lot of the brand names I thought they would for sure take. I recently went in and there was a 40 minute wait. I asked if I could leave the clothes and pick them up the next day. I've done this a Plato's Closet before and it was never a problem. Well I got the biggest attitude from one of the staff members and when I went back to pick up I was told they did not accept anything and got a half empty bag back. I recommend that if you do use this place to stay and wait if you have the time - do not leave your clothes. read more

Went tthere twice to exchange some clothes and neither time did they take anything. The second time I brought a brand new pair of black dress pants from Kohl's with the tags still on them. They told me they wouldn't take it because they only take brand name labels like Limited or Express.They are extremely picky even though some of the clothes already there do not look that updated. Won't go there again read more

I've shopped and sold consignment/thrift for many years and I've found that places like this are becoming exceedingly picky and snobby. Case in point, the Closet Exchange turned me away 15 minutes after 8pm because they stop buying at 8. When I did return I had an OK experience but wasn't blown away by the store, mostly juniors clothing in so-so condition (with a lingering smell of B.O.). They purchased four garments from me (one of which still had the original tags) for the low, low price of $10. Overall not impressed. read more

This place is a joke. I went in yesterday to sell some items and see what they had. First I called to see if they had selling guidelines - the only thing the woman told me on the phone was that they don't take children's clothing. So on my lunch break I drove down with 2 boxes filled with Ann Taylor, Gap, Aeropostale and Lucky Brand Items. I gave the woman at the counter my items - she said it will take 15 minutes ...within 3 minutes she calls me back to tell me they don't take anything over 2 years old. I look at the items I brought, clean, folded, in great condition and less than 2 years!!!! And in the box the way I brought them....don't know if she was lazy, I was singled out because she didn't like me (reverse racism?) or what but it was a huge waste of my time. But her and her 2 cronies couldn't stop looking at my Burberry purse and commenting on it. As for their items, the prices were decent but many of the items looked faded and like someone wore them to bed the night before and hung them back up. I would stay away from this place. You can probably make out better at the Salvation Army! read more

i went there once and im never going back to a mall again. i love how people turn in good stuff clothes, shoes, and pocketbooks. like the other day i went ther and somebody turned in victoria secrets bag for 30 dollars a piece and i got them for $9. i loved that. and its good for ladies that buy stuff they want but dont wear it it can go to a good home and you can get some money for it. read more

I went to this place for the first time last week and seen a lot of cute stuff. I found the items to be in pretty descent to just ok conditions. Basically what I would expect the items to look like. Some where more worn than others but with a little care and washing I said it's worth the prices. On the flip side they just started buying/selling children's clothing. So I brought in some of my daughters and son's gear to sell. Let me tell you they took 4 items! Everything in my bag was in excellent condition and a few had the tags still on it. One item in particular (gap jacket) my daughter literally wore one time and because there was a microscopic spot on it they wouldn't except it. I didn't even see the spot until she pointed it out! All in all I donated most of the items to a church and received $8 for the 4 items they kept. Nice place to shop but will never waste my time again selling items! read more