AVOID THIS BUSINESS, ESPECIALLY FOR ANY SERVICE. As a first time customer with this establishment,…read moremy experience was unfortunately terrible and I'm writing this as a courteous warning to others who may look to do business here. Upon searching for local establishments and seeing positive reviews and praise for customer service, I wanted to give them a chance. I brought in two watches that needed simple battery replacements, one for my wife and one of my own. Upon bringing the watches in, the lady who assisted me seemed friendly enough. I was informed that they no longer do battery replacements in house and they would need to be sent out. Bit of a surprise but ok, I wasn't in a terrible hurry to get them back and was told it'd be a couple of weeks. I received a call within the allotted time telling me they had come in and were ready to be picked up. I go to the store the very next day to retrieve them, being helped by the same person who took them in originally. My wife's watch was running perfectly fine. Mine however I noticed when handed to me was not running at all. I pointed this out and the lady called over another associate who she claimed was the one responsible for quality checks when items came back in from service. This second lady informed me that it had been running the day before when it was checked in but "sometimes they get sent back with a dead battery" and they would need to send it back. She then took it to their back room (with window facing the showroom so everything is visible where she attempted to open the watch but soon returned saying it was more complicated of a movement than she felt comfortable working with so they would send it back to the repair vendor. Red flags, but I want it fixed. Same drill as previous, they will let me know when it's ready within another couple of weeks. About a week and a half later I get a call that my watch has come back in, but am told it is not working and came back with a note that it needs to be sent in to the manufacturer. After naturally asking some questions so I fully understand what exactly was the issue, the girl on the phone became very easily flustered and VERY defensive. Not the customer service I was expecting. I wasn't being disrespectful in any form, just asking questions trying to understand what situation I was now in with a broken watch that was working perfectly fine when I took it in. I go in a few days later to pick up my watch and ask to speak with a manager so I can voice my concerns and displeasure. I relayed the timeline of events to the manager I spoke with, who retrieved and showed me my watch as it was returned with nothing but a sticky note that said to send it in to the manufacturer. No detail or explanation as to what was now wrong. Upon inspection, the crown no longer worked when trying to set the time and no movement of the hands. I was apologized to by the manager and was told that they would look further into it with their repair vendor to try and find out more info so I'd at least have something to go to the manufacturer with. I was also informed at this time that I would almost certainly be contacted by the owner, Mr. Borrego to discuss the issues with me. It has now been a full two weeks with no contact, so out of sight out of mind. I will never personally step foot into this establishment again and will tell everyone I know to avoid dealing with them as well. It's a shame because it is a nice store, but this type of service is unacceptable. I would warn anyone reading this to never entrust these people with any of your personal or sentimental valuables. Zero accountability and broken trust with the first encounter for a potential long term customer...I'll take my business elsewhere.

We have had exceptional service everytime we have purchased anything from Borrego. The owner has…read morecome out several times to speak with us. Great jewelry store.

Excellent service had a new watch , band needed adjustment and replaced the battery on another…read morewatch for me. Quick and reasonably priced. I didn't know he does jewelry repair, I'll be back with some other work.

Best Place to get your jewelry repaired. Kent has years or experience. I've bought a few things…read morethere for an exceptional price as well, but repair work is their specialty.

When i had another company look at the bid for just a tune up which Andy's was wanting to charge…read more$650.00, I was told they would only charge $300.00 including parts. Way over priced when we decided to take it somewhere else they refused to refund it the $120.00 deposit. They think they are the only game in town and have real attitude. Go some where else.

Reviewed previously but deserves referral. Small shop, honest information and recommendations,…read moreworked performed thoroughly and priced fairly. Personal attention and individual care given each customer. Highly recommend.

A week ago Mr. Ryan Fletcher arrived at my home to repair a recliner sofa that suffered damage…read moreduring a move. His punctual and courteous service was first rate and quite frankly, surprised us when he completed the invoice. He not only repaired the sofa, but a few other items throughout our home with the utmost professionalism. I would challenge anyone to find a more reasonably priced furniture repair service anywhere in the metro San Antonio area. I have carried items to non-mobile repair shops and paid more for a single item than I did for the few Ryan repaired for us that day. He was referred to us by family, and his business card is now fixed on our bulletin board for future reference. Old-fashioned service is still attainable in this day and age ONLY at Fletcher's Furniture Repair.

They showed up punctually, diagnosed the issue, and offered suggestions on how to move forward. My…read moreGE Profile is an older model on its last legs, so Brian recalibrated the circuit board, but warned he could not guarantee how long it would perform. I really appreciated his honesty and efficiency, and was out in record time. I will definitely use Forrest Appliances again.

Derek was fantastic. I spoke with Jennifer, and she was able to schedule Derek for the next day. We…read morerun an Airbnb, and having such quick, efficient service makes a big difference.

I dropped off my e-mower at Cyrus and told Craig that it won't run, didn't ask about cost etc…read more since this is a new service area. He found and fixed the electrical short but also did every repair task he could think of, including pounding the nicks and dings in the blade and made it razor sharp, tightened nut and bolts all over and showed me some parts that are still working but will need replacing sometime. All this for a very modest fee (I would have paid whatever he charged since my lawn was getting long). He has great reviews and I can see why.

Great service and excellent work! Personable and thorough. We found them online... use them!read more

Been a satisfied customer for a few years now but I made a major purchase a few days ago and wanted…read moreto mention it. After shopping a half dozen locations in the area I made the drive to Power Haus and am so glad I took the time. Everything you would hope for, a FULLY stocked store and friendly knowledgable staff. Don't waste time like I did, go to Power Haus first!

Had my mower serviced there. Quick turnaround, fair price, and they stand by their work.read more

Jeremy is very respectful, helpful, and professional. He helped me transform my garage from full of…read morejunk to clear open space. The purpose originally was to get rid of rats hiding in the garage due to the recent Woolsey Fire having driven rats down to the flat land from the hillside. I called for several estimates and Jeremy gave me the very best estimate. I hired him the next date to clean up my garage. Thank you Jeremy for an excellent job. Agoura Hills January 11, 2019

This will be a quick and straight forward review for Treasure Hunter Cleanup. I needed to have a…read morerefrigerator moved from my residence. I was given a small block of time they would arrive to come remove the item. I ended up getting off work early and they actually adjusted time to pick it up even earlier than the previous given time. The refrigerator was removed within less than 10 minutes. Pro's: Super-friendly Quick removal Prompt arrival Great communication Very affordable Con's: None 5.0 - Would have them remove again, highly recommend.