It's been a very frustrating experience! We ordered school uniforms in June with the promise of receiving items within 3-4 weeks which was plenty of time for September. It's 2 weeks before school starts and we are still waiting for items. I have probably called more than 10 times and every time I've been told the items are out of stock with no resolution as to what to do? Send the kids to school with no uniform? Very poor customer service and no one seems to know what they're doing and keep passing you to different people. I've spoken to the manager of the shop multiple times and every time she says that she'll call the head office and call me back but never calls back. Just tries to get rid of customers. Truly one of the worst customer service I have ever received and hope to never have to deal with them. If you are able to use a different shop please do and avoid Clive Mark. read more