The gym manager looks over your shoulder while you work out. Fake friendly. Small. Not enough space…read morefor you and the ego of their manager.

I've been a member for over ten years. The gym is always clean, the equipment is in great…read morecondition and the staff & members are always friendly.

I joined Fitworks just about two weeks ago. I am having an awesome experience. Everyone is…read moreextremely helpful and very friendly. I feel very comfortable there and I have never been a member of a gym before. Someone is always readily available to help me and the people that go there are all very friendly. I'm working on rehabilitation following an accident and they have absolutely everything I need there!

I visited this location for a few weeks to get the "feel" of the gym.Overall its a good gym plently…read moreof machines.Of course they got the big screen that you can watch a movie while you workout.But the biggest reason why I decided to not join was because of the childcare room.They get a F+ for that.Room small,chairs are ripped,really not much for the kids to do there.Simple things they can do to improve the room.New paint,carpet,and of course some deep cleaning.

I love this place. Why is it closed. How long? it's convenient. staff is great. plenty of…read moreequipment w/o having to wait/

Good gym, wish they accepted One Pass for membership, Snap down the street does and all the big…read morechain gyms do as well. Start accepting this and I will be there with allot of others.

A plethora of equipment to use, a built in shake/snack bar, frozen meal preps to go & an amazing…read morestaff!

This place gets one star-not because of equipment. But because of bate & switch sales practices,…read moreprices that are $15 a month higher than any other gym in the area & terrible customer service. I went out of my way to bring three family members buy for a free workout that was promised to see if they would be interested in joining the gym. The front desk attendant-someone I'd never seen before....was hanging out with friends on the sofa in front of the place. He looked very irritated that we went to the front desk, but came over to talk to us. When I told him I bought my family to try the gym like we were promised, he abruptly told me it didn't matter what we were promised before...if my family members wanted to try the place, it would be $10 a person for a single workout & would not apply toward a membership. I reiterated what I was promised & the desk attendant again told me this didn't matter....it was $10 each. Not the warm welcome we expected as potential members.....we left in disgust. Frankly his reaction & demeanor made me wonder if he just didn't want to be interrupted from his social time with friends. Based on the number of people working out, this place is going to die a quick death anyway. And it be well deserved at these prices, with this kind of treatment. I won't be a member of this place, my family will not be joining.

The men workers here are pervs and make you feel uncomfortable. There are fees that were not…read morementioned that they take out and put on your membership. The staff flirts with every woman who enters the facility. It's just all out weird and not a good vibe. I wouldn't recommend going to this gym.

I love OTF and the CincyWest location is my home studio. Great coaches and caring staff make it a…read morepleasure to work out. I have made great friends too. As a member I can schedule a class locally, Newport, Mason, Florence, Ft Wright as well as any studio in the country when I am traveling.

My home studio is Oakley but I've started taking a couple classes a week at this location due to…read moreconvenience and I just had to write a review on how welcoming and nice all the coaches and staff are. Megan and Dorsey are awesome and very helpful coaches!

I appreciate the services and weight lifting. Also, there are Friendly guest. Thanks for your help.read more

Terrible customer service. Apparently I didn't meet their dress code today (which I did not know…read moreexisted) and instead of giving me a warning for next time they made me leave the establishment. Also, I was wearing a crew neck tank and have seen MUCH more revealing outfits here before. Seriously considering just cancelling my membership. So now after only being here for 5 minutes I get to drive 20 min home after driving 20 min to get here in the first place. Update/Reply: yes I looked up your dress code post-hoc And I understand you have one and that customers need to abide by it. The issue is how I was approached about it. Also, this is the second day in a row I have seen someone with the exact same style of tank top that apparently defies dress code guidelines and they haven't been asked to leave.

Snap Fitness Cincinnati West I complained about the cleanliness of the facility on multiple…read moreoccasions. I left many notes over and over again about the filthy conditions at the gym. Equipment needs attention and calibration. They leave the suggestion box there for that reason. They haven't cleaned the piss off the walls in the men's room for at least 60 days. Spit, sweat, and filth is all over the equipment. I explained that if something wasn't done I'd voice my opinion on the internet. To my surprise, I was LOCKED OUT TONIGHT. Instead of fixing the issue, they canceled my membership. UNREAL.

I've been going here for about 5 years now. I liked it a lot but my mind is starting to change…read moreabout Snap. I'm starting to wonder how they even get new members when it seems like their staff is never in.. I've been there 4 times now and there is no staff during their "staff hours" when I dropped by. one of those days they did have a sign up saying they were sick and they'd be in the next day.. I showed up and there was another sign saying they were sick so I thought I'd wait till next week. Next week came and I show up on Monday at 4... no sign and again no staff. Then today I show up again at 5.. and no staff. I've called them twice and again no answer or returned call. I think I'm going to look into Gymbos.. if anyone works out there let me know what you think.