Such an amazing place for people who are vulnerable, in pain or in distress. My wait time was less…read morethan 20 minutes, which is unheard of for Emergency!!! They did an x-ray, an EKG and did an overall check up within an hour. The doctors and nurses were very attentive and professional. All my questions were answered and my issue resolved.

It's complicated. This hospital is obviously understaffed but every single staff member that took…read morecare of me was excellent. I was in the ER for 19 hours because they didn't have any beds upstairs. That is unacceptable. But the doctors and nurses did their best to care for me until I could be admitted. Wen was part of the overnight staff and was incredible. The ER was not sanitary. The bathrooms in the waiting room and within the ER especially were not being maintained and I might have contracted the flu from using them. Once I was admitted to the second floor, the levels of care were exponentially better. I had around the clock care and a call button for if I needed anything. They made sure I knew what was happening with my body and gave me full control over my treatment options. The food was surprisingly acceptable; sometimes even good. One thing that I found strange was that I never was told about how billing worked or what my insurance would cover. I am lucky that they are contracted with my insurance and I only owe $50 from the ER. But it is concerning that I never was told about billing while I was there. TLDR: Hire more sanitation workers!

This facility has a pharmacy plus more than enough space for sitting and waiting for services Alta…read moreMed as well as Alta Med Gold plus members. I absolutely adore the office staff and nurses here plus the phlebotomist Luis Torres is a very knowledgeable and friendly supportive guy who does an exceptional job ! He's never once damaged my arms ! The nurses are more than kind and getting vaccinations here is easy peasy! No stress for me whatsoever. I've never had to wait long at any of these locations and really like the office staff here !

My mom is a patient of Dr. Kyle Basical. He is very professional, has great sense of humor and most…read moreimportant has excellent bedside manner. He answers all questions, concerns and explains everything very well. Everyone at Altamed El Monte (Santa Anita) has been kind to my mother and I. My mom needed to see a gastro specialist ASAP due to her GERD and was referred right away. Also needed x-rays and was able to get them the same day. No waiting for a long period of time like other places. I recommend this clinic 100%.

I called to try to get my son a physical and unfortunately the whole phone experience left me…read morefeeling like this office was very unorganized and unhelpful. Before bringing him in, I had a few basic questions about the cost and payment. I asked if they accept HSA cards and the employee didn't seem to know what an HSA account was or whether they could accept one as payment. There was also no mention of providing an itemized statement or receipt that could be used for HSA purposes. Their posted information shows physicals for $35, but I was told over the phone that the price is now $50. Their website is also currently down, so there was no way for me to verify their current pricing or get additional information online. The more questions I asked, the more confusing the conversation became. The employee eventually told me she mostly works in the back and didn't know the answers. I asked if I could be transferred to someone who could answer my questions. She came back but still couldn't provide any additional information and basically told me they only offer self-pay and that I would need to come into the office if I had more questions. I wasn't asking anything complicated. I simply wanted to understand the cost and whether I could use my HSA before driving over there. If the person answering the phone doesn't know, I would expect to at least be transferred to someone who does. I decided not to bring my son here. The entire interaction was strange, unhelpful and unorganized and didn't give me much confidence in the office.

My son had at accident at the park and we needed to go to an Urgent Care which is never fun. We…read moretried one by Alhambra and one by Pasadena and one was closed and the other one had over an hour wait. We called the El Monte one and there was no wait. Service was fast and quick and it felt like they cared. 2nd time I came with my youngest and it was a completely different experience. Although service was quick and fast, they essentially sent me to the CHLA ER. So they charged me $100 to send me elsewhere.

Everything is beautiful here good people great doctor's, the care here is extremely goodread more

Thank you to all the staffs and doctors and especially the front desk for a awesome experience will…read morerecommend this a legit place to get your physical and Blood work they have their own lab and doctors are knowledgeable with their care thank you

I want to recognize Joshua, one of the security officers at Garfield Hospital, for his exceptional…read morekindness and compassion. My mom and I were having a very difficult day, and from the moment Joshua greeted us, he made us feel safe, welcomed, and cared for. He kindly guided us to the front of the ER, and when it was time to leave, he personally helped my mom in her wheelchair all the way to our car. It wasn't just what he did...it was the genuine care and compassion he showed while doing it. His kindness, patience, and willingness to help lifted a heaviness I was carrying that day and reminded me how much simple acts of compassion can mean. Joshua went above and beyond his role, and his professionalism and empathy made a lasting impression on us. Garfield Hospital is fortunate to have someone like him representing the hospital. Thank you, Joshua, for treating us with such kindness and respect.

I would not even give this hospital one star…read more My experience with the Emergency Department yesterday morning was extremely concerning and completely unacceptable. At approximately 7:23 a.m., I approached the front desk and asked a simple and reasonable question regarding how long I could expect to wait to be evaluated. I specifically advised the representative that I was experiencing difficulty breathing and was seeking medical attention. Rather than receiving assistance, the representative became confrontational, raised her voice, and used profanity toward me. She advised me that someone would be contacted regarding my request. Approximately 15 minutes passed, and no one came to assist me. When I followed up, the representative began laughing. I questioned why she was laughing given that I was at the Emergency Department seeking medical attention and had specifically reported difficulty breathing. Her response and demeanor were deeply inappropriate under the circumstances. I requested to speak with a supervisor. Instead of assisting me or obtaining a supervisor, I was told that I needed to walk around to the front desk myself to locate one. The representative remained seated and continued laughing. A security officer subsequently approached me in a manner that I perceived as intimidating and instructed me that if I intended to remain at the facility to receive medical attention, I needed to be quiet. I was not being disruptive. I was attempting to obtain medical care and advocating for myself after reporting a potentially serious medical symptom. I understand that Emergency Departments can be extremely busy and that patients may experience delays. However, a delay in care does not justify hostile, disrespectful, profane, dismissive, or degrading treatment of a patient, particularly when that patient has reported difficulty breathing. Patients who enter an Emergency Department are placing their trust in the facility and its staff during moments when they may be frightened, vulnerable, or experiencing a medical emergency. At a minimum, patients deserve to be treated with professionalism, dignity, compassion, and respect. I work in the legal field and understand the importance of professionalism, accountability, documentation, and appropriate handling of complaints. Based on what I experienced, I believe this incident warrants management review and investigation. I strongly encourage hospital administration to review the circumstances surrounding this incident, including any available surveillance footage, incident reports, staffing records, and other documentation relevant to what occurred. This was not simply a complaint about waiting. It was the manner in which I was treated while attempting to obtain medical attention that was most concerning. I sincerely hope hospital administration takes this matter seriously and uses this experience as an opportunity to evaluate how patients presenting to the Emergency Department are treated. No patient should feel ridiculed, intimidated, or dismissed when asking for assistance with a medical concern. This experience was deeply disappointing and has significantly affected my confidence in this facility.

Move over, Cedars Sinai and unreachable west side doctors. Instead, head straight to Rosemead for…read morefree parking, an amazing staff, and visit with one of LA's premiere cardiologists who also happens to be an incredibly nice guy. P.S. He's the past mayor of Arcadia. Yelpers, meet Dr. Michael Cao! I was referred for a CAC (Coronary Artery Calcium scan) to check for arteries clogged by too many Yelp events. No referrals here, the scan is done right in the office by a trained radiologist. Dr. Cao himself reviews the scan and follows up if there's more to be done. Fortunately, my diagnosis was no build-up, continue Yelping. The doctor is very approachable and popular, given a very full waiting room and a huge staff moving everybody around. Despite being so busy, I felt like I was the only patient around that day. Thanks Yelp for my new cardiologist.

I am deeply disappointed with the care my father received from Dr. Michael Cao and his office…read more After my father was discharged from the hospital in August 2024, it was urgently recommended that he see a cardiologist due to his heart issues. Dr. Cao saw my dad in September, and a test was conducted soon after. However, when it came to releasing the results or reviewing them for potential risks, Dr. Cao and his office became incredibly uncooperative. Not only did they make it extremely difficult for us to get the test results, but they also caused unnecessary delays for both my father's primary care physician and his high-risk doctor in obtaining critical information. The office staff kept the report from me and my family which I know I have the rights to obtain. After countless of heated arguments with their office staff going back and forth about the results by the time they agreed to send the results it was time to see Dr. Cao for the follow-up. Then Dr. Cao just simply said our case needs to be referred to another specialist when they could've referred us directly to begin with. Despite the urgency of my father's case, it seemed like Dr. Cao was unwilling to prioritize the situation. My father passed away in November 2024 due to cardiac arrest, and I can't help but feel that better communication and more proactive care might have made a difference. I expected better from a cardiologist, especially when my dad's health was at such high risk. Sadly, this experience has been a frustrating and painful one, and I would not recommend Dr. Cao to anyone in need of urgent care. During this time I heard he is the mayor so it seemed like he was too occupied and prioritizing that over the care for his patients.

This review is a post for my friend, Alvin T…read more My experience with this medical clinic has mainly been with the lovely front desk rep Jennifer and Jennifer PA-C that attended to my health. All the staff however are very courteous and attentive. I am grateful for the quick, convenient, and warm hearted service I received from this clinic during a time of need. I appreciate excellent medical attention and that's what I got here. I highly recommend this clinic.

Im very thankful that doctor Adhami take care of my parents he is compassion ,caring and…read moreprofessional thank you very much you and your team make a big difference in our life.

I love my experience at El Monte Comprehensive. I come in once a month for an injection, and it's…read morealways super easy to reschedule and communicate with my case worker, Gus. Dr. Yamashita is very professional and answers every question I have with clear, factual information. The nurses and other staff are also very helpful.

Very ghetto clinic …read more - All the workers are unprofessional they all gossip amongst eachother rather then help you . -The OB doctors tell you to come 15 minutes early just to have you wait an additional 20 . -Theres always only one person working at the blood draw station - Today when going for my medical records the lady was very rude and didnt allow me in the room but when it was my turn she allowed other women in the room .. She also printed out useless information instead of my actual lab results and things I needed and proceeded to complain about having to do it all over again . She also tried to charge me to print out my medical records . Rediculous . Dont come to this clinic they dont care about you or your well being . And dont work in the medical field if you dont care about people !

Worse clinic! And I have several complaints. From their…read moreattitude, to their decisions on care. But, I will share this story. I was burnt badly, a second degree in my left ankle. I sen to this clinic to prescribe myself some pain killers. They asked for me to remove my bandages and check my burn. They prescribed me tramadol which was so small, it wouldn't cover my pain. Not only that, I ask to bandage my ankle they asked to uncover and they had no bandages. What kind of clinic has no bandages? I also went for my eczema and the doctor was so confident that I don't have eczema rhough I'm sorry, I had eczema all my life. Does he not know anything? I only went to this clinic because it was a 2 min walk away. Worse decision though.

Love how fast they work with clients. And is never really busy.. the doctor has been my doctor…read moresince 20 years and can't complain.

This is a long overdue review…read more I found Dr. Wynn via YouTube and took my mother to see him primarily for shoulder & knee pain. He is 3 in 1, primary care physician, dermatologist, & rheumatologist. He has a genuine interest in keeping up with current medical information & has a good broad knowledge of many areas, especially Covid. Prior to being a doctor, he was an architecture engineer. It's refreshing having a person from the outside coming in. At times, an outsider could see new perspectives & insights where an insider may have overlooked. He also worked in the restaurant and nail salon. Now he is a physician, what a laudable accomplishment! He also knows karate, writes books, and draws meticulous medical diagrams. Impressive huh? A drawback is that his diagram labels look like Arabic characters, which made me dizzy trying to figure out what it is that he was writing. I guess he is imperfect, a human being after all! lolzzz If you are lucky to have him as a PCP, keep him. PCP is below his pay grade. In my experiences, most PCP don't wholeheartedly know what they are doing. It's the 80/20 rule. If you are lucky, then you will run into the 20% group (good doctors), otherwise you are stuck with the 80% group (mediocre doctors). Dr. Wynn is in that 20% group. I tried to get him as a PCP for my dad, but unfortunately, he is currently not accepting new patients for primary care. To treat my mom's conditions, Dr. Wynn recommended watching his YouTube videos demonstrating how to relieve shoulder & knee pain. After following his instructions, my mom's shoulder pain went away. Knee pain is still there though, maybe she didn't practice enough. Overall, the videos are quite helpful and he has lots of them on his YouTube Channel. He is structured, methodical and sticks to the book kind of doctor. A caveat of Dr. Wynn is his bedside manner. He seems unfriendly. A few minutes into the visit, he snapped at me when I interjected with an osteoporosis question as he was explaining to my mom. He abruptly turned to me and said in an abrasive tone "I will talk to you later!" I felt insulted & very awkward. At that moment, all my admiration for Dr. Wynn dissipated. He never once smiled, kind of like a robot, a tree, or even an ice cube! Maybe that is why he is still single??? lolzzz In all fairness, Dr. Wynn deserves credit for answering all our questions without rushing us out. I think he spent over 30 minutes with us. Considering how busy he was with a lot of patients still waiting, that was generous of him. So at the end of the visit, I forgave him. I'm returning the favor in kind by not taking away a star. Here goes the full FIVE STARS for you Dr. Wynn!!

I was placed on hold every single time I called in to make appointment. They seriously need to hire…read moremore staff. Very disappointed with the customer services.