My mom was admitted to this hospital, my mom's nurse was named Hector he went above beyond to make…read moresure my mom was comfortable. I asked if he would blend her food up. I wish everyone could have a nurse like him,Thank you Hector for making mom feel at ease.

It's complicated. This hospital is obviously understaffed but every single staff member that took…read morecare of me was excellent. I was in the ER for 19 hours because they didn't have any beds upstairs. That is unacceptable. But the doctors and nurses did their best to care for me until I could be admitted. Wen was part of the overnight staff and was incredible. The ER was not sanitary. The bathrooms in the waiting room and within the ER especially were not being maintained and I might have contracted the flu from using them. Once I was admitted to the second floor, the levels of care were exponentially better. I had around the clock care and a call button for if I needed anything. They made sure I knew what was happening with my body and gave me full control over my treatment options. The food was surprisingly acceptable; sometimes even good. One thing that I found strange was that I never was told about how billing worked or what my insurance would cover. I am lucky that they are contracted with my insurance and I only owe $50 from the ER. But it is concerning that I never was told about billing while I was there. TLDR: Hire more sanitation workers!

This facility has a pharmacy plus more than enough space for sitting and waiting for services Alta…read moreMed as well as Alta Med Gold plus members. I absolutely adore the office staff and nurses here plus the phlebotomist Luis Torres is a very knowledgeable and friendly supportive guy who does an exceptional job ! He's never once damaged my arms ! The nurses are more than kind and getting vaccinations here is easy peasy! No stress for me whatsoever. I've never had to wait long at any of these locations and really like the office staff here !

My mom is a patient of Dr. Kyle Basical. He is very professional, has great sense of humor and most…read moreimportant has excellent bedside manner. He answers all questions, concerns and explains everything very well. Everyone at Altamed El Monte (Santa Anita) has been kind to my mother and I. My mom needed to see a gastro specialist ASAP due to her GERD and was referred right away. Also needed x-rays and was able to get them the same day. No waiting for a long period of time like other places. I recommend this clinic 100%.

I rarely to urgent care but I would happily return to El Monte Urgent Care. Dr. Dyreyes has great…read morebedside manner and explained my issue in way that was easy to understand. He made me feel like a person not a number. The urgent care was clean, warm, and staff was personable and professional. Erikka M.

Loved it here staff is very welcoming and friendly, provider sees you fast. I will definitely be…read morecoming back.

We are very pleased with the doctors and staff here, as they are very enthusiastic and attentive to…read morepatients.

Thank you to all the staffs and doctors and especially the front desk for a awesome experience will…read morerecommend this a legit place to get your physical and Blood work they have their own lab and doctors are knowledgeable with their care thank you

ER visit is really good here. Everyone is nice and on top of their tasks. So many people came into…read morethe room, one after another, to take care of my mom. I took my mom to other ER in the area before but so far this one offers the best care. Visiting hours is at 8am to 9pm only so don't pack an overnight bag.

I came here about a month ago for an open myomectomy (currently 3 weeks post-op!) after my…read moregynecologist recommended Garfield Medical Center for the procedure. The pre-op process was super smooth -- I got a call a couple of days before my surgery to come in, fill out paperwork, and go over all my pre-surgery instructions. Everyone I interacted with was kind, patient, and made sure I understood everything I needed to know. On the day of surgery, the nurses were amazing! They helped me get ready, checked in often, and made sure I was comfortable while waiting. One even asked if I was cold and offered to warm up my bed -- they hooked up this little tube that blew warm air into my blankets, and it was honestly the coziest thing ever. It really helped calm my nerves. They also let my fiancé stay with me until it was time for surgery, and he had a seat right next to my bed. Later, they showed him where to wait while I was in the OR, which I appreciated. When it was time for surgery, I was wheeled into the OR (which was a bit intimidating -- so bright and white!) but the team moved quickly, and the next thing I knew, I was waking up in recovery. The nurses there were very attentive -- I was in quite a bit of pain and super thirsty, and they immediately helped with pain management and brought me ice chips and water. They even brought my fiancé in to be with me while I waited for my room. After about 40 minutes, I got my own private room, which was great since I needed frequent checks and help moving around. The room itself was clean, though the hospital overall does look a little dated -- some of the furniture had visible wear and tear, but cleanliness wasn't an issue. The only downside was that my room didn't have hand soap or paper towels for almost 5 hours, so I had to use the wet wipes I brought from home. Overall, my stay was comfortable, the staff was caring, and the process was well-organized. I'm healing well and feeling so much better -- really grateful to the team here for taking good care of me.

We want to thank Dr. Michael K. Cao [Cardiologist] It's…read morerare when you find a gem like Dr. Cao. This man truly cares about you and your health. The support staff is A+ as well. My wife and I highly recommend Dr. Cao to anyone !

I am deeply disappointed with the care my father received from Dr. Michael Cao and his office…read more After my father was discharged from the hospital in August 2024, it was urgently recommended that he see a cardiologist due to his heart issues. Dr. Cao saw my dad in September, and a test was conducted soon after. However, when it came to releasing the results or reviewing them for potential risks, Dr. Cao and his office became incredibly uncooperative. Not only did they make it extremely difficult for us to get the test results, but they also caused unnecessary delays for both my father's primary care physician and his high-risk doctor in obtaining critical information. The office staff kept the report from me and my family which I know I have the rights to obtain. After countless of heated arguments with their office staff going back and forth about the results by the time they agreed to send the results it was time to see Dr. Cao for the follow-up. Then Dr. Cao just simply said our case needs to be referred to another specialist when they could've referred us directly to begin with. Despite the urgency of my father's case, it seemed like Dr. Cao was unwilling to prioritize the situation. My father passed away in November 2024 due to cardiac arrest, and I can't help but feel that better communication and more proactive care might have made a difference. I expected better from a cardiologist, especially when my dad's health was at such high risk. Sadly, this experience has been a frustrating and painful one, and I would not recommend Dr. Cao to anyone in need of urgent care. During this time I heard he is the mayor so it seemed like he was too occupied and prioritizing that over the care for his patients.

Im very thankful that doctor Adhami take care of my parents he is compassion ,caring and…read moreprofessional thank you very much you and your team make a big difference in our life.

The entire staff is amazing here at the el monte site. They are very friendly and welcoming…read morewhenever i visit. I feel like my symptoms and questions are carfully looked into. The office is always clean. I also enjoy the wait time, staff is very quick. Thank you Morelia Medical Clinic!

I came in here with an APPOINTMENT, and was taken in to the room very quickly! My office experience…read morewas great especially because I also work in a healthcare center. Loved the type of care quality they show here. The nurses to the physicians are all very nice. I didn't see my PCP today, but the physician I saw was very calm with me. Great experience once again.

I took my mother for a routine follow up . When my mother's provider Dr. Andy Shen came in ,he…read morelacked complete professionalism, and empathy. Being a provider you should develop better bedside manner, and not be so condescending and disrespectful to your patients. Not only did he twist my mother's words, but the lack to even bother to understand her basic needs which could compromise her plan of care. I have never been so appalled by a medical professional in my life. Please do better and treat people with kindness, and respect above all. I rated one star but if the option was zero , it'd be that. Terrible experience.

Worse clinic! And I have several complaints. From their…read moreattitude, to their decisions on care. But, I will share this story. I was burnt badly, a second degree in my left ankle. I sen to this clinic to prescribe myself some pain killers. They asked for me to remove my bandages and check my burn. They prescribed me tramadol which was so small, it wouldn't cover my pain. Not only that, I ask to bandage my ankle they asked to uncover and they had no bandages. What kind of clinic has no bandages? I also went for my eczema and the doctor was so confident that I don't have eczema rhough I'm sorry, I had eczema all my life. Does he not know anything? I only went to this clinic because it was a 2 min walk away. Worse decision though.

Love how fast they work with clients. And is never really busy.. the doctor has been my doctor…read moresince 20 years and can't complain.

The doctor's office provides excellent service -- the staff are friendly, professional, and always…read morevery helpful throughout the visit.

The office was clean but one receptionist at the front desk gave horrible attitude to my Mom which…read moremade the office experience unpleasant. Other than that the quality care the female doctor gave my Mom and the quality is good. The only thing I would improve is for someone to pick up the phone everytime a patient calls to make an appointment because what if a patient has questions about their health and wants to make an appointment. The wait call is the only thing that is long but other than that the office is clean.