For all intents and purposes, they definitely do have a good security team on board from what I can…read moresee. My problem came in with the car show that me and my wife decided to attend with her 1972 Grand Prix. Number one my wife and I both have COPD and they placed us on the entire other side of the building which is at least a half a mile long if not a little more walking distance to the bathroom which at first they only had one bathroom open Not only was it on the other side he had to walk him walk to the right, and then almost to the front of the building they opened up another one, but on the same side they would've been more smarter to open up a bathroom on one side and open up a bathroom on the other And this is something that they should've learned the first time around that they did this cause. Evidently this is their second year running one. My second complaint is the fact that their food vendor was only selling hotdogs. Yes, they had soda and water and a variety of chips, but only hotdogs what vendor only sells hotdogs what person in their right mind only sells hot dogs this is just wrong on all levels you at least have Brotz and hotdogs or Brotz and burgers you have choices don't come at me with food And you're supposedly selling food for a cause with only hotdogs that's an insult to your public. There are people who don't like hotdogs who prefer the other or at least Brats. Come on now you're supposed to be smart people.... We also felt like there should've been more prizes for other cars Especially when you advertise more than just hotdogs on your advertisement. Number three They clearly had cones catering to one specific car club saving parking for a favored club Is kind of dishonorable amongst clubs No one particular car club should have first dibs unless they are the ones that are putting it on and I don't think MOB was... We were not impressed... We are not sure we're coming back again hotdogs? We're not two years old.

From the owner: Franklin Place is located in Franklin, WI a suburb of Milwaukee…read more This purpose-built community has been designed specifically to optimize the experience of those living with Alzheimer's disease or other forms of dementia. Our talented team of energetic, skilled, and dedicated individuals are ready and eager to provide just the right amount of support and care for your loved one. Meaningful engagement plays a key role in the quality of every resident's life. Pathways of Purpose, our proprietary life-engagement program, offers a tailored approach to activities that affirms each individual's identity and creates opportunities for connections within their community. Embracing evidenced-based practices, we focus on enhancing well-being.

DO NOT MOVE YOUR LOVED ONES HERE - especially in Memory Care. I'd give this place a zero if I…read morecould.... My father has fallen or been suspected of falling twice in three months. When asked what happened the director Nicole Armstrong has to investigate - meaning staff are not keeping track and documenting accidents. My father had visible marks on his forehead so clearly he hit his head.... Yet it's taking days to figure out what occurred. When I arrive he has been seen in the hallway bare assed on a hallway couch - with staff down the hallway chatting amongst themselves. And he almost always smells of urine, feces, or body odor. They work with people suffering from dementia but don't know how to work with these people. There is no dignity, no understanding, ZERO COMMUNICATION, and serious lack of record keeping. FUCK LAYTON TERRACE. PS- do not believe any reply from the company - they DO NOT CARE. All they care about is money lining their pockets, continuously raising rent but never improving the quality of care. They won't take initiative to investigate nor to call me. Just like previous negative reviews, they will reply with a number for me to call. When I do, they won't answer and I will NEVER get resolution.

I work at Layton Terrace for the past 3 years, prior to that I worked at our sister location for 26…read moreyears. I love the work I do and the flexibility. I have had several family members that lived in our communities. I was always happy with the care they received. My father-in-law lived in Spring House (Memory Care) at Layton Terrace until he passed away. I feel the staff really knew him and did a great job of re-directing him when he became agitated. They knew what he liked to eat. They would listen to his stories. Our family appreciated all they did for Norm.

My mom has been here for 2 years, and cant wait for us to find her a new home, facility staff have…read morebeen leaving there positions, residents have been left to wait for any help, mom would have to struggle to dress her self and they wont admit there short on care workers, I have seen mom with dirty clothes on, and when they wash her clothes they just through it back in laundry basket, know assistance at the assisted living part of the facility, it seems like they got rid of all the good workers, that had love, and care, I would not send my loved one here.

From the owner: Complete health care services 24/7 nursing resources…read more(on-site during the day/ on-call overnight) allow us to provide exceptional health monitoring, a variety of complex medical services such as sliding-scale insulin administration and better coordination with our residents' healthcare team. A foundation of dignity and caring Everything we do is out of respect for the inherent dignity of each person who lives here. Creating a compassionate environment where all feel welcomed, supported and cared for is at the heart of what we do. A wide variety of activities Our Life Enrichment team works diligently to provide social and educational opportunities that are truly life enhancing. Take a look at our monthly events calendar and you'll see what I mean! A "resident-first" philosophy Our cheerful, compassionate staff works hard to create a living environment where resident needs are always the top priority. Spiritual connections Although we are sponsored by the Felician Sisters, we are truly an ecumenical community that welcomes people of all faiths. Our pastoral resources strive to minister to the spiritual needs of all, regardless of their beliefs.

In spite of corporate ownership, the various Regency Senior homes each have unique personality…read more This one has superior staff and facilities, it's clean and well run. The residents seem happy, and if I'm reviewing the assisted living facility, they do have a good social activity and cultural entertainment schedule, because that's why I'm visiting. It's got a warm feeling, multiple fire places, domestic and friendly decor, and it's literally very warm. Adequate parking for visitors out front, easy access off of National Ave.

Independent living: nice facilities and very well maintained. Staff is very friendly but place…read moreisn't very well run. The handbook you get when you move in is missing lots of important information (last revised 9 years ago) like a map, how to pay rent, etc. etc. etc. You can get information but you just have to find someone to ask vs. it being provided. Dining facility is beautiful but no one eats there .... huge place but 6-10 people there for dinner. This is a disappointment for people who are looking for ways to meet with and engage other residents. Nice place but has more of a feel of a senior apartment complex vs. a community, which is fine depending on your situation

Awful--I wish I could give zero stars. Many incidents occurred here that, in hindsight, I wish we…read morehad reported to the state. Admin, on the whole, was bloated, incompetent, apathetic, and ineffectual. They were more interested in marketing the facility than improving resident care. If you truly care about the wellbeing of your loved one do not place them in any area of Clement Manor's campus. All of the other negative reviews are completely accurate and echo my own long-term personal experience with this facility.

Clement Manor offers very caring, loving, and friendly staff. The therapy offered is top notch and…read morecommitted to offer a variety of creative therapy methods to attain goals set by staff, clients, and their families. My father is doing things that he has not done in years and will go home soon!

Our family had placed an elder here and we were excited because the facilities are beautiful. We…read moresoon found out that was the only thing that was true about the place. The care for the client we had there was horrible, I wouldn't place an enemy there. If you love your elder don't place them here. Neglect was evident on some of the residents that I saw (our elder too). I understand that Castle is understaffed but that doesn't mean a resident shouldn't be cared for, pay your CNAs what they are worth and maybe you'd have better care. Regardless the CNA and LPNs and the RNs should be ashamed of their work ethics. This was by far the worst senior living company I've ever seen. Yes I've worked as a CNA but I took pride in caring for my residents and the families appreciated the few minutes of extra time I gave. I would never put my parents in this facility, they would be better off somewhere else keep on looking for other places you won't regret it. My biggest regret is doing business with Castle in the first place.

My uncle is a resident here and we are so grateful for the great care he receives! Staff update me…read moreon his condition frequently and every time we visit him, which is 3 times a week, staff is friendly and greets us with a smile. Very clean facility. Thank you everyone at Castle!

Have to admit, first impression was concerning. BUT they quickly won me over. From the nurses,…read moresocial worker, therapist, to nutritionist, every single person was kind and caring, advocating for my mom. Are they understaffed? Yes, but who isn't. The most telling was when my mom was able to come home, she said she missed her friends (staff) there and said she loved every single one of them. My mom is a glass-mostly-empty person so this is truly of the highest compliment.

As a prospective employee who dealt with a ton of issues during the hiring process and was given…read morethe run around by HR for a month before having my offer rescinded, I would strongly recommend that you reconsider working for or residing at this facility. Ultimately, it became clear to me that VMP does not like staff who speak up and their primary goal is to better cover up issues rather than actually fix them. They are currently under corrective action from the state and have a one star rating. The HR manager slipped up today when I pressed her and admitted she had conversations with the CEO, COO, and therapy director and that they were concerned that I would be one to report issues that I saw and that was the primary reason that they decided to rescind my job offer. Prior to this conversation, I was given a bunch of other conflicting reasons and lies were made up, including claiming that I refused to accept the pay they offered me even though I only learned in that conversation that they actually got exactly what I asked for approved. Holly (HR) and Lisa (HR manager) were the two people I've been dealing with for the last month and I would recommend that you get everything in writing or record your conversations with them in particular to protect yourself (WI does not require you to let them know you are recording them FYI). Holly said so many lies it made my head spin and the few times I had hard evidence that she was lying her story would change entirely and she would say that she "made a mistake" and "misspoke". Lisa said that Holly followed company policy, even when I pointed out that Holly was even caught in a lie in a conversation we all had on the phone together. Lisa also claimed that no one has ever said Holly is unprofessional, implying that I was the issue, but in the exact same sentence said that Holly admitted to being unprofessional with her lack of communication with me and follow through of actually calling me when she said she would (for reference, on several occasions she would tell me she'd call me on Friday, and then we didn't speak again until the following Thursday only because I would call her). Ultimately, the therapy department is understaffed right now, they told me how desperately they needed my help, and offered me the job on the spot, but they would rather operate understaffed than risk having an employee who advocates for the residents. I am passing this information along to the state too since they are still under corrective actions, but feel it's important that potential employees and residents are aware of the depth of problems here. Other past employee reviews on different websites also echo that anyone who speaks up about treatment of residents is fired, so be prepared to file a whistleblower claim if you take a job here. As someone who rarely reviews places, it really means something that this place made me concerned enough to warn people on several review platforms. I knew that VMP had high turnover in staff, but now I know why.

My dad is a new resident (May/2013). In these few short months, I have been very happy with the…read morequality of care. Each and every time we visit, my dad is in good spirits, he is freshly shaven, he & his clothes are clean and most importantly he is active. Also, he loves the breakfasts, lunches and dinners ! The scheduled activities both at the facility and outside the facility are truly enjoyable. They even welcome family members to join in the activity. My dad went from living in his own home to a memory care facility. What I was most impressed with was the daily communication the staff gave our family during this tough transition. They wanted us to know how our dad was doing in his new residence. Staff did everything possible to make the transition as smooth as possible. They did all this with grace while maintaining my dad's dignity. The facility is clean both inside and outside. The grounds look great! Finally, when we visit, the staff is always friendly and eager to assist us. - - - Kris B.

Amazing knowledgeable staff! I've never been to any other facility of this caliber that employs…read morethe highest quality of passionate medical and customer service professionals. The Waters truly sets the bar when it comes to providing assistance to our loved ones!

While I appreciate a public response to the review. A better response would be one that is factual…read more My dad isn't violent nor does he sundown. He has Alzheimer's Disease and is living at your facility that has been mistreating him. It doesn't appear you are equipped to deal with Alzheimer's residents as your license for memory care was delayed and you still have an empty memory care facility. My dad was promised all of these wonderful memory care activities that never happened. He has never even been taken outside.