I have had this service for a few years now and signing up was incredible and they make you feel…read moreimportant. Once you have a policy, making changes is like pulling teeth. I've spent so much time following up by calls, emails or text, it is ridiculous. Also, even if they do answer, be sure to check double that what you asked for was done (I paid 5 months for a car I asked to have taken off) and it never got done. I've spoken to the owner, and it's the same thing "We are short-staffed, busy, etc" that I have been hearing since 2020. I have a job, and following up daily is a headache. I am honestly at a loss at this point. I do NOT recommend putting yourself in this situation as it is not worth it.

I was with True Pro for about 8 years, and they always had great service…read more I would say within the last year their service has gone down drastically. They don't respond, they don't follow up. I wanted to look for another insurance, when I finally got a hold of someone at True Pro they told me I could look on my own for another insurance... umm isnt that the brokers job??? What do they actually do now? Who knows. Things that used to be taken care of same day, now take weeks, if at all. No one knows what they are doing, they get a 0 out of 10 for customer service. Needless to say, I found another insurance on my own. I didnt even bother to let them know I am no longer be working with them, they don't respond anyway. I ended up going through Otto Car Insurance, got a quote and insurance same day, great service no hassle. Definitely recommend using Otto car insurance instead!

Matthew, is not consistent with his follow through and does not honor his word with quotes. I…read morewould not trust him with insurance

While signing escrow papers on our newly purchased home we asked if they had any recommendations…read morefor home owners ins. Immediately we were referred to Matthew Welty at Farmers Ins. After meeting Matt my husband and I both appreciated his honesty, knowledge and professionalism. He was quick to answer all our questions and provided just the right policy for us.

Ryan has been the broker for a number of my family members who have sought and received very…read moregenerous life insurance policies at unbeatable rates. Ryan works day/night to find the best deals possible for all budgets. If you're looking for competitive plans, go to Ryan and get the best!

From the owner: Specializing in Life Insurance and finding best pricing on what you qualify for. Protecting the…read moreones you love, with Life Insurance. Get a NO EXAM term life insurance you and your family deserve for your legacy! * Helping clients prepare and protect their family for the unknown. Ask us about our no exam:   Whole Life * Term Life * Final Expense Burial Insurance * Accidental Death * Simplified Issue * No Medical Policies * Mortgage Equity Protection * We can access many different insurance products so you can get the right one for you.

Update - 4-30-2014 ok, so it's been a while since I have…read moreupdated things. About 15 policies later and all is well. Ronn takes care of things nicely. Wife had a windshield claim that went smooth. So far so good, Always get amazing support from this office! Ok, so I have all my auto policy's, home, and anything else you can image with Ronn. Ive Happy with his agency and his services for the last 15 years. Only files some small claims (windshield) but he always watches them to make sure they are going smoothly. He doesn't set his prices, but he does anything he can to give you the best deal. Great honest guy. Ps - Ronn, cupcakes !!!

Ronn was very professional and friendly and was able to handle my notary services in a timely…read morematter. He even printed out my documents for me, which I really appreciate. Thank you!

I caught Denise on a Friday afternoon. She wasn't supposed to be there but she stayed and got me…read moresigned up with a dental insurance plan that was affordable. Her knowledge of the industry is insurpassable. I HIGHLY recommend speaking with her. Look no further! Call her!!!

Denise is so knowledgeable about so many different products, and will never make you feel dumb for…read morenot knowing what she is an expert in. She helped me, two family members and two different friends...and we all had the same amazing experience. You will not be disappointed, give her a call!

I got a 401k annuity from them long time, didn't add money into it because I was young, very…read morefriendly family, and this was the time they use to sale insurance from there home, it was the husband and wife I got it from, would recommend them even now, they give you great deal, and shop around for affordable price , for your budget.

From the owner: Retirment & Estate planning. 401(K) Roll-overs. Small group employee benefits plans Health…read moreInsurance, Life, Dental, & Disability Insurance. Key-Person, Life Insurance, Social Security strategies as well as fixed and indexed Annuities.

Sue has been taking care of my family for a VERY long time and once I finally became a *real* adult…read moremy mom passed me over to her trust. Since the beginning Sue has been communicative, transparent and honest! I don't think Greg and this office could be as successful without her. I will continue to be a loyal customer/member of state farm because of Sue and this offices attention to detail and care for the people they support!

I've carried multiple policies (auto & condo insurance) for 20yrs+ with Greg Johnson, State Farm,…read moreand had nothing but excellent service from Greg and his office team. Highly recommend their services & this office in particular.

Made an appointment two weeks ago to review our bundled policies of 30 years. I arrived yesterday…read more and was told by his assistant that he must have forgotten the appointment because she remembered making it. It's a poorly run office. Agent does not check his calendar and assistant apparently does not remind agent of his appointments. I asked the assistant to have agent call me and am still waiting for that call 24 hours later. Goodbye Allstate. I do not feel like I am "in good hands".

Appreciate the promptness and courtesy of getting back to me ASAP. Sommer was an exceptional help…read moreand I'm Thankful for the up-to-date information given in a timely matter. Great customer service . . . It WINS everytime. Thank you

Kristie and her team are amazing! They helped make submitting a life insurance claim stress free…read moreduring a very difficult time. Every single person in the office was so sweet and helpful. If you go with State Farm, this is the place to go!

Kristie is very friendly, personable, and knowledgeable. As a new client, she took time to make…read moresure all of our information was updated and correct, and that I understood everything. I felt very comfortable and confident in her and in her staff. Thanks Kristie!

Best State Farm Insurance office around. Nicole handles all my policies for business and personal…read more Always available anytime to help.

I was working with Nicole from James office for coverage in my RZR. The policy was quoted and put…read moreinto place. Then when it was billed It doubled. Nicole was working with me to correct it and communication stopped. I tried for weeks to reach her and finally decided to go back to the way we first connected which was Facebook. At this point I just want confirmation the policy is terminated. In a gesture of grand professionalism Nicole, rather than calling me as promised, blocked me. Business relationships do not always work out. But it is beyond unprofessional to not inform your clients Of the status of their policy.