Thorough review of available plans for Medicare gap or Medicsre Advantage plans. Answers questions in understandable language for the beginner. Friendly office staff and various activities held during the year for seniors. read more

Very knowledgeable and professional. Alison and her team work very hard to make sure you have the right coverage for you unique situation. I have been in the risk management business for over 30 years and trust them to handle the health care coverage with patience and professionalism. read more

We went to Alison when we first went on Medicare. The entire process is so confusing, yet she walked us through the whole thing. First, she checked all our doctors and all our prescriptions, comparing them with different plans to find out which one would be the best for us. My husband and I ended up on different plans because his plan didn't cover many of my prescriptions. We make sure to go to her every year just to see if coverage has changed for our policies. I have recommended Alison to many of my friends -- she has always been able to save them money. She certainly deserves the 5 stars I gave her! read more

Alison does get the job done. But I felt bullied in the process. Found dealing with them stressful and unpleasant. There's no reason the process should have been anything but smooth, easy and pleasant, as my situation was pretty simple (not a lot of doctors or prescriptions), most find me to be a very reasonable person, I was prepared with relevant information, considerate of their time, and  flexible about meeting via Zoom.  Felt I was being treated like a number, not an individual human. Questions were not welcome (although even Alison admitted later my questions were reasonable ones.) The process was unreasonably rigid, oriented solely to making things easy for them, with little regard to customer needs, preferences, and time. And while my situation is basically very simple, in the end, I'm not sure whether the one service potentially important to me is covered in the plan she signed me up for. Working with an agent during the Medicare sign-up process seems like a good idea; I just wish I had chosen a different agent. read more

If you want someone who can untangle the Medicare Insurance mystery, you need Alison. She was able to explain all the different plans available and helped us to make a knowledgeable decision about our health care and prescription medication coverage. She is very responsive and will make you feel like you are her most important client. Questions during the year? She is always available. During the enrollment period, she always follows up to make sure you are on the right plan for the coming year. I would be lost without her. I can highly recommend Alison for all your health insurance needs. read more

I can't say enough good things about Alison and Clemens Enterprises. She is extremely knowledgeable when it comes to health care insurance and benefits. She never hesitates to help get my questions answered she has been a huge help to my family and friends as well as helping me find the right coverage for a small business. Her knowledge on Medicare is a huge help also. It is an absolute blessing to have been able to find someone who is so helpful and knowledgeable I highly recommend Alison and her staff read more

NO STARS really, but I have to put one!!! Clemens Enterprises advises people turning 65 about Medicare and supplemental insurance. We went to a meeting, to learn about Medicare, at a DuPage Medical Group building. Alison Clemens was the presenter. Alison Clemens misled us concerning BCBS. She advised us to take a HMO-POS supplemental policy, which we did. She advised us that NO referral was necessary with a POS policy. Boy, was she wrong. And because she didn't know what she was talking about, we got stuck with a collection agency pursuing us to pay the bill, while we tried to contact her. She has not returned our phone calls, texts or emails since March 7, 2019. I sent her a copy of the email that she sent me in 2018 stating that NO referral was necessary with a POS, but she won't call us to explain. I would be willing to settle the issue, if she would pay for 1/2 the bill, to cover HER mistake. Is that unreasonable? read more