No contact information, no communication when work is being done on the car wash and it's out of…read moreservice! Whats the point of giving my email and cell number when i never been contacted. Now my issue is my monthly is not working.

This so called touch less washers did nothing touch my car. Knocked the molding off my quarter…read morepanel. When I asked the person on site what's wrong with their machine he told me I broke the machine. Then I was told to fill out a report & someone will get back to me, well that was 3 months ago & still no here from

Awesome place I love how I can easily go if I'm in the area or if it rained unexpectedlyread more

Sasha was very happy. very clean, prompt service, nice vacuums, pleasant air freshener :)read more

I recommend this business because these are dedicated workers who have been here for years. They…read moreare experienced , detailed, gentle , passionate about their job workers . I like the moderate time spent on each car. In and out! I had only two unpleasant car washes with two individuals.. not saying they weren't good but they didn't do quality services like the others. I will not let a woman wash my car there again. Nor a man who spends too much time on the outside of my car and still do a half satisfying job. Chicago's winter is rough so this is the place to get all the salt and dust off.

My car is always fresh and clean. The attention to detail is amazing. I make sure to have a tip for…read morewhoever washes my car

My car was a filthy mess, so my husband decided to get it washed here. I tagged along. What I like…read moremost about Matteson Car Wash is they are extremely fast, and the lines move quickly! I hate waiting what feels like all day to get my car washed. Not here. They are efficient and my car comes out sparkling clean. What's more is the prices are unbelievably reasonable! I got a few extras and paid $15. It was a real value. They have monthly rates for those invested, too. I'll definitely be back!

I got the hand wash, and interior done. Their attention to detail is fantastic. My car came in…read moreholding dust and grime from the Winter (due to Covid; I didn't feel comfortable taking her out to get washed). After they finished, I fell in love with her again.

Not Responsible - Poor Service and No Follow-Up…read more I am very disappointed with my experience and feel the need to warn others. It has been over a week since my car was damaged during service, and I have not received a single follow-up call. During the wash, one of their cloth strips caught on my car's light cover and pulled it loose, leaving it unsecured. This was clearly caused by their equipment. At the time, I was given a written note acknowledging the incident, so I expected them to take responsibility and follow up. However, I have called multiple times and every call goes straight to strange voicemail. No one answers, and no one returns messages. I even went back in person again and gave the note to an employee, who said they would pass it to the owner or manager. Still, no response at all after a week. This lack of communication and accountability is unacceptable. If damage happens during service, the business should take responsibility and work toward a resolution. Ignoring the customer is not the right way to handle it.

Good car wash I use it every week. The price is not bad and you get to choose the wash you want.read more

I went in to get a wash and I was pleasantly upsold on the unlimited carwash deal that's $19.99 a…read moremonth. I had this in the city I lived in prior and I get my car washed frequently. My car was scrubbed good and the drive thru was fast. I was given towels and air freshener. The towels were cool but I would recommend them to invest in the quick absorption towels which work well.

Best car wash ever Ten years and countingread more

I try my best to only come here they always leave my car spotless and they are super kind and…read morewelcoming. Truly felt like a luxury experience.

My car was left very patchy and streaky, it was not wiped down properly. They also overcharged me…read morebut the manager was very nice and offered a refund for the extra charge or to add on the wax. They wanted to charge extra for the mat power wash but it is included in the #3 super wash. I thought since they claim luxury hand car wash they would be more detailed and offer a better experience.

This is a well-maintained, reasonably priced self-service car wash. The bays all have the normal…read morehigh-pressure wash wand, and even better, they all have a foaming brush.

Took my money. Bay #8 doesn't work. No attendant found…read more Waste of time. Credit card machine didn't work, so I used the app or website and was charged. Machine came on but didn't fully function. I would be there for hours with the pressure of the water that came out. It was as if a leaky faucet.