Update: Lately I've been really disappointed with this clinic…read more They seem to be short-staffed most days. You're always waiting to be helped and don't even try calling... No one answers the phone anyways. Even the doctors here aren't as good as they used to be. They've seemed to have lost some of the bettee doctors in the last few months and the ones who are there aren't very personable. Hopefully they fix these issues soon, but until they do, I'll likely go to their sister clinic at the Wal-Mart at Albany.

I recently went to Blue Spruce for a follow-up appointment that I had made, as last year I had had…read moreFOUR laser session treatments on the toes of my right foot, in order to get rid of this toe nail fungus. The procedure can be a little painful, because the person has to go over and over your nails, and the worse the fungus is, the more the machine makes these spark type of sounds, and that is when it hurts. I was hoping to see the same girl that had been treating me when I went to my follow up a week ago, but I had a different girl. I thought I needed a follow up as I had seen little improvement, and I was still experiencing some skin dryness causing the skin on the bottom of my foot to peel in places. (I know, it's gross, but it used to be WAY worse). After examining me in the usual back room, this girl didn't tell me anything encouraging. She felt that I should consult my doctor about the problem. These treatments were not cheap. While I strangely can't find more than one payment which was $74.50, I know I did pay a lot more than that. One treatment the girl gave me for free though. The first time I went there I had a coupon from Groupon or something similar, which helped. While the staff are nice, considering that I had to take 3 buses to get to their location and especially considering the fact that the treatments aren't exactly painless and I STILL have this toenail fungus, I can't honestly recommend them based on my dissatisfaction, as I feel in my case it was a total waste of time. Apparently laser treatments aren't effective on everybody! I've since ordered a product online from the U.S. which I hope gets rid of this.

Quite honestly I've made the trip all the way across the city to visit this clinic twice now and…read morehave yet to see the specialist doctor with which I've an appointment here. I really really hope that I get to see an actual doctor here when I visit next as this is rather frustrating me greatly. This location is at least transit accessible and has ample parking.

The two ladies in the reception not doing great, they keep talking and laughing each other, the…read moreother lady sounds china girl maybe new because frist time to see them there. They are not communicating properly and need to be trained when it comes to customer service and please improve your communication skills ladies, the doctor is good so be kind to his client.

Dr Fred is a great doctor !! His staff not so much . They are very RUDE and tend to not like being…read moretold so . I have problems with these girls on the regular always pulling me aside trying to give me the " this is the last time " bullshit ! I have had them book times different than they told me . Results just poof n disappear . I'm not hard to plz I'm just not one to have to kiss anyone's ass especially if they messed up .

Staff is very rude. I went to see Dr.Fred about various issues, among them being trouble sleeping…read moreand pain in my lower back. instead of investigating or asking questions, i was immediately prescribed sleeping pills (Which in my opinion should not be the first solution) and for my back was told to go look on YouTube and do those stretches. That's a very unprofessional stance to take, as anyone can upload videos to youtube but if you aren't aware of the root problem you're having, many stretches can worsen your condition. Will be seeking a new doctor after my last experience.

Have never had bad thing to say about this place .my wife and l are seniors an we moved to this…read morepart of a Edmonton Castledowns because of the Medicenter and shopping near by It is bloody shame that the Present Gov. Shut it down. Come voting time Iwill ask all my union members not to vote for Smith . She says she all about Health care and shuts down the Castledowns Medicenter.I worked for large city union for 30 years and I will do my best to convice people not to vote for her party.She said she is all about healthcare but she closes a very busy Medicare centre Thank you

Dr anawai is a good doctor but his nurse Christine is very confrontational and argues with her…read morepatients. Everytime I come in to see my doctor, the nurse Christine makes it a very stressful experience.

wonderful front end staff!!…read more dr. mustapha is great!! he cares!! so very happy i came to this clinic!

Newly renovated, friendly and knowledgeable staff. Dr Srir…read moreis an excellent general practitioner, and the nursing staff are caring and efficient.

I've taken my child to see the doctor here only to be misinformed of the severity of the issue. I…read morewould HIGHLY RECOMMEND going else where. Also the reception never answers the phone or you gotta call multiple times. Very unprofessional.

absolutely the worst service I've ever experienced. MOA does not know how to do her job properly…read more. I called in the morning to ensure that I'm able to get a walk-in appointment. I come 20 minutes after calling I arrive to find out there's no available walk in appointments. which I'm very confused by?? I call back in the afternoon and I'm told that walk in appointments are being accepted. After confirming on the phone and being turned away at the front desk by a very unprofessional medical office assistant in the early afternoon I was very surprised when I called back to find out there's availability I would recommend anyone to seek medical advice else where. terribly unprofessional. Do better as a MOA!

I stopped in here and the staff and Dr. were very friendly, did not need to wait a very long time,…read moreand was very happy with the service, I would definitely recommend this to anyone that is looking for a family doctor, I think they are still excepting new patients, will return

Front desk reception will not receive a favorably review from myself, I called because a…read moreprescription was left off or renewals. Front desk staff informed me to have the Pharmacy call or fax for renewal. When Pharmacy called they were informed that the Dr refused to the request as he wanted to see patient. Front reception gave wrong information!