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    Clearly Innovative

    5.0 (3 reviews)

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    Staples

    Staples

    3.0(159 reviews)
    10.8 mi

    Customer service is so lagging. I came in to return Amazon purchases, in the middle of the…read morereturning process the lady had to pack up the Amazon box because it's full. So I had to stand there watch her print a label, tape it up and move it to another location slowly before she can finish my returns. In the meantime a line started to form behind me. There is a more efficient to do this, I have seen it in other Staples. Start another box, pack it up when there's no customers waiting. We had better services here in the past buying products. Maybe it's just an off day.

    Customer service here seems like a hit and miss. Last time they were nicer. But today a lady works…read morehere refused to take Amazon returns because their "Amazon box" was full. The "amazon box" were 2 big paper boxes, they were not overflowing or anything like that. But i respected her request and waited. A line quickly created behind me for Amazon return. Yet, there are 2 ladies working at the register, one of them is Terry. Terry decided to watch her coworker moving and unloading the box herself while the line is getting longer. Maybe I don't understand what is the situation or rules with staples. If both workers are busy unloading, make sense ask people to wait a bit. But one of them just standing there and watching another worker unload, why cannot take returns while line is getting longer? On top of that, no greeting or apology for the situation. I will try not to come back to this location for Amazon return.

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    Staples - Looks like a million dollars!

    Looks like a million dollars!

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    Clearly Innovative - officeequipment - Updated September 2026

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