The team at Kempenfelt made us feel so comfortable with choosing our new Windows and doors. We…read moredidn't feel any pressure to buy but rather they wanted to help us find what we needed within our budget. Thank you to all of the staff who helped us upgrade our home. We love our new windows and doors.

I am very disappointed with Kempenfelt. I spent several thousand dollars investing in my double…read moreentry doors with this company, Kempenfelt Windows and Doors - Barrie location. It took several months to get it installed which was ok as this was expected. However, things went downhill from the installation.The installers left the floor dirty and damaged my interior walls. I had to contact the office to get the walls repaired. The installation was done during the winter and I had to call them several times to make repairs due to the cold air that was coming in through the front door. The next thing that needed constant repair was the door handles. The door handle is now close to the point of falling off - keep in mind that there are no kids in my home and this door is not used daily. After calling and leaving a message, they called me back on Wednesday and told me that someone will call me to set up an appointment to get it fixed. I still have not received a call to set up an appointment. In the mean time we are unable to use our front door for fear of the handle falling off. I truly regret doing business with them and I would advise you not to do so.

I have to say they are the best they have done all new windows in my house and back door , the…read moresales people are friendly ,installers were friendly and knowledgeable ,and very respectful definitely will have them again and forward them on to others i know

Profit windows and doors is my ONLY go to. This company has done almost my entire home. The window…read moreand doors that are not theirs - haven't been done as of yet. Profit windows and doors has a long time professional salespeople. The installers are mindful of being at someone else's home and space. The installers will explain any questions and processes if questioned. The installers worked efficiently to get the job done. The installers cleaned up like it was their own home. I choose to continue to support them not only because they are a local business but I know that I am getting excellent value for my money. Thank you once again Profit Windows and Doors for yet another job well done.

The worst company. Horrible customer service. They will not give you what you paid for.read more

Dealing with Brock was a complete nightmare. After our spring 2018 installation was delayed by over…read moretwo months, they showed up with a sliding patio door that didn't fit, a basement window that couldn't be installed because it might cause damage to our ceiling (?), caused $1,100 in paint damage in one of our rooms, and left caulking and other debris strewn all over our front yard. To this day, over a year later, we are still waiting for them to install the patio door and basement window that they had contractually committed to. Instead, Brock has opted to send my wife and I to collections for the final $5k payment (of a $26k job) we retained given the project wasn't completed. Oh and all the "customer service managers" involved in the process conveniently ignored us every step of the way. Even after writing Mike Nolet, their president an email earlier this week pleading our case we have yet to hear back - yet the calls from collections continue. Wouldn't recommend them to our worst enemy!

Window replacement with larger window and brick work…read more Professional, focused, attention to detail, respectful of surroundings while working, resolving the unexpected, work space organized and clean during and on completion of the job, are just a few of the compliments I can share regarding our experience having this Team in our home. We are so pleased, with the inside and outside, of our new window installation. It looks like there was never a replacement done. Thank you Josh and Bruce

From the owner: From Quote to Completion "Those Guys" dedicate themselves to one customer at a time. Experience and…read morequality driven. Bathrooms, Kitchens, Carpentry, Windows & Doors and much more