I have avoided an eye exam as I knew I needed glasses and really don't want them. However, after a…read moremuch needed eye exam after 5 years I have just received my glasses and WOW. I can see so much better. Every employee has been very professional and friendly.

The best customer service I have ever received at a vision/optical business!…read moreEveryone is friendly, knowledgeable and helpful! I'm so glad I found them!

wow! Amazing!! The staff here is professional and nice. We heard about a yearly sale they have…read moreand got some amazing deals. Great quality too!

Absolutely outstanding! Nice facility, clean and well organized. Extremely friendly and…read moreknowledgeable staff. Definitely has that family owned ambience. I would certainly spend my money here over most of the other local options. A note for the owners, thank you so much for a wonderful experience!

Dr. Wilhelm is very professional and takes his time to care for his patients. The staff is…read moreaccommodating and professional as well. Our experience was A+ all around. I came in for myself and my 2 kids. One of my kids has a bad astigmatism & Doctor took the time to explain the importance of my son wearing his glasses & talked to my son about it as well. I've worked for an optometrist in the past & I can say Dr Wilhelm is the best optometrist and we had the best experience ever! Is rates are very affordable and he takes insurance as well! Highly recommended!!! Also conveniently located in Costco

I was in Billings for several days due to an eye issue. While there, I found Hansen's Music and…read morewas pleasantly surprised at the selection they had of Martin Guitars. I went in 3 days in a row and was greeted and welcomed warmly each time. I was impressed with their customer service and encouragement to play any guitar I chose, no matter the price. I dealt with a gentleman named Tom who was knowledgeable and helpful. On my last day at the store, I bought my dream Martin. It was one that I had heard of but only saw for sale online. The frosting on the cake was they carried it to my car for me because I was not supposed to lift anything over 10lbs. I hope can back there soon! A++++

Tom helped me over the phone with purchasing a BB Taylor for my daughter's birthday in December…read more Very good service and my daughter enjoys her guitar!

Billings Family Eyewear have always taken great care of us. Especially when my husband loses his…read moreglasses and has to replace them. We've been with this office for over 35 years, we've seen many changes over the years , however, we still receive great care.

TERRIBLE CUSTOMER SERVICE! I picked up my glasses and when I got home noticed my left lens had a…read morepurple film. I had to give up my glasses for another 2 weeks. They should have caught this before I even came for the fitting. Had to go back and they offered nothing for my inconvenience. Meanwhile between my out of pocket and insurance it was almost $700. NO CUSTOMER SERVICE SKILLS at the management level!!!!

I went to Berkman to get repair of my jewelry that one of the jewelry store in town messed up and…read morewe had an exceptional experience from start to finish. You can truly feel how much care and heart he puts into his work. The attention to detail is unmatched, and he genuinely listens to what you want. This isn't just jewelry it's something made with meaning and sentiment. 100% recommended - you never regret! Thank you Shane

I have used him for a couple different jewelry modifications and have to say that he is top notch!…read moreAlways friendly and he does really good work. Couldn't even tell the ring had been worked on. Pretty much my "go to" jeweler in Billings now.

I've purchased a couple of things and used them for repair. Always A+ service. My first choice for…read moreused phones or repair!

Poor customer service! Was quoted pricing to sell two iPhones. When I arrived just a few hours from…read morethe time I called, the store manager changed the price. He quoted a much lower price and without evaluating the phones first. After discussing the quality of the phones and reviewing the condition of them, we agreed on a fair price. He went to his till and again backed out of our agreement stating he only had $20 in his till. How do you conduct business with only $20 in you till?? How do you keep business and expect positive word of mouth treating customers this way?? I left my contact information for the owner "Wendy" to contact me about the matter and also called the west end location to speak with her, leaving her a message at the store as well. No contact has been made!! Great job Wendy!!! A great way to run a business!! Keep up the good work, at this rate your stores will close within 6 months, keeping my fingers crossed.

Billings is incredibly lucky to have a business of this kind! Every time we have come in, the…read moreowners have been ABOVE AND BEYOND. We are slowly, and carefully growing out 50 Gal, and they give legitimate, and wildly helpful advice, as well as providing the HEALTHIEST, HAPPIEST FISH TO EVER COME TO BILLINGS! They are very genuine as people, and it comes out very largely with their business. Even when the floor is packed with people, they take the time to get to each and every individual to address needs, and curiosities. Please bring your aquatic intentions to this place. You won't ever be disappointed :)

The Guy Owner had poor customer service, condescending at best. Would not shop there again. Charged…read moreme for an extra $13, over the phone said he would give me a credit then refused to went I went into the store. Selection was lacking the first couple times I went it, last time was better. So it's hit and miss what will be available.