I stopped by this store to move my contacts from my old phone to a new AT&T phone. I got prompt,…read moreknowledgeable tech support. The crew at this store was very tech-E, it was computer geek heaven in here, way cool. I got my contacts moved with no drama. Check this, I bought a new cover for my new phone, later decided it was not right for me, they refunded me with no problem-o! So, I'm a happy camper! Added bonus... the huge photo of their spokesperson, Lily at the counter, she's beautiful.

I added a line in February. When the sales person tried to activate the number there was a…read morecomputer glitch and she had to back it out and do a second phone number. I only left with one phone but on my first bill AT&T billed me full price of a phone on one number and then an installment plan on the 2nd number. But I only had one phone. I called AT&T 3 times to straighten this out. The customer service was terrible. Long story short nothing changed. I went back to the store where I bought the phone. The manager, Renee Maddox, remembered the incident and helped me over several weeks to finally get the refund for 1 one phone. A big thank you to Renee Maddox the store manager for helping me sort out an overcharge problem with corporate, if not for her I would still be trying to get my money back.

I have had my issues with spectrum over the years cost, reliability, customer service, and…read moreinstallation. I also had no choice because they were the only service that had strong enough internet for my family. AT&T got fiber network in my area and now I wanted to disconnect service this became an issue quickly and only got worse. I spent 30 minutes on the phone and still didn't get a disconnect. They want to keep going with trying to get me to stay. Including charging me for a month in advance because that's how they bill. I will never use them again, the company is going to find them self useless with more options for internet an tv available they become less and less necessary. To stay in business they need to win with customer service and they suck at that.

In May, I spent over an hour on the phone getting a reduced rate in place for my 78 year old…read moremother. When I reviewed her bills, they had never implemented the reduced rate. I reached out to customer service, they were unwilling to help.

I ordered an Apple Watch and it was stolen out of the box.Best buy kept my $700 and never replaced…read morethe watch.I tried to talk to people in the store and they wouldn't even talk to me.Their customer service is in another country. They barely speak and say things that are untrue.I will never spend another dollar at this place.I will use Amazon because they are cheaper and replace items if something goes wrong

I was helped by josiah I believe he's a supervisor and I couldn't be happier with the service. He…read moregave me despite the story being and it's Construction phase. He was patient, funny and informative professional. His team worked well together. I couldn't be happier with my experience at Best Buy in greenville.

I went to Conagree Rd and they acted like they could not help me! I went to Haywood Mall and they…read morehelp me in minutes Amethyst was great she made a couple calls, asked questions and assist me I was in and out! I will be back

The person that attended us, the manager Lu was so very patient and polite with us. She was…read moreattending SEVERAL people at once all with due diligence and quickness. All the employees were coming to her for help and she knew exactly how to solve every problem that came her way. She helped us transfer our lines and a new phone to T-Mobile all without an issue, we're very happy with our service!