Kudos to Cindy Brown and her receptionist Melissa. They are exceptional people and I truly enjoy…read moreeach encounter I have w/them. They never fail to let me know that I am important and they provide the kind of service that always meets my needs.

I had a microphone go out in one of my hearing aids. The cost for repair was $500.00. I was told by…read morethe audiologist that they did not have the software to adjust the settings and it would be reset to the original settings at the repair facility. If my hearing levels changed they would not be able to adjust the hearing aids. Several days later I received a call stating that UPS had lost the hearing aid during shipment. They would put in a claim and they could replace the lost hearing aid with a different brand, therefore I would have two technologies for each hearing aids. I informed Wright Hearing Center that I had found a hearing aid center that could order a replacement of the same brand that was lost. All of a sudden they CAN replace with the same brand! Fine, put in a claim at UPS, order similar brand for replacement and cancel the $500.00 charge for the repair because obviously Wright Hear Center was only going to be out the administrative time for the original shipping and then submitting a claim. Well they state that they will not be crediting the $500.00 because all of the time that would be spent and I was getting a new hearing aid. The $500.00 was for a repair that never happened!! They're going to be receiving settlement from UPS for replacement costs. I phoned the credit card company and filed for a disputed charge and cancel the $500.00. I reached out to the second hearing aid center and had them order the replacement hearing aid for an out of pocket cost of $1360.00. I know it seems foolish, but I rather pay the added cost myself then ever set foot in Wright Hearing Center again. Too bad they have no integrity. If I could rate this business lower than one star I would be happy to!

I am searching for a pair of hearing aids. I found their site on the net and phoned to inquire…read moreabout the hearing aid for iPhone pictured in their page. The representative who answered the phone did not listen to me at all. She transferred me to another young woman who transferred me to an audiologist. I explained that I was calling to get the price of the hearing aids advertised and would they be able to use my doctors audiology report to program them. He told me that he could not sell me hearing aids because it was illegal. I explained that I had purchased hearing aids from another company previously and was not required to visit another physician. They simply used my doctors report, programmed the aids and shipped them to me. I was interested in the Ines they advertised but clearly he didn't even know what was on his website. After growing frustrated I thanked him and hung up. I have since spoken to several other companies that will gladly sell me the appropriate aids and they assured me there were no laws being broken.

I love the Hearing & Balance Center of Gadsden because my husband had went through every other…read moreplace even Atlanta Emory Hospital to try and get the best hearing doctors available so that he could hear again! One night he went to bed hearing and the next morning he woke up deaf in one ear and 3% left in the other ear! He was frightened and couldn't read so he had to yell, I suppose thinking we couldn't hear him so we had to yell back so he could hear us because he couldn't read. He didn't know some language and all other avenues had played out to where there was no hope for him to ever hear again. My husband is a preacher, and this left him to where he couldn't hear prayer request or talk to the people he had to Council... we were at our wits end without nerves shot and nowhere to turn but to God! After much prayer my husband and I received a mailer from my mom about the balance & Hearing Center in Gadsden. We went with faith that God was going to answer our prayers through Mitch and Holly. After receiving some very expensive hearing aids to where we had to finance them, Mitch and Holly were so moved by our story they both were in tears as we were. Exactly two weeks later after being fitted for my husband's hearing aids they were tested. When we walked in that day he could not hear but 3%, and when we walked out that day he received 92% of his hearing back! This company is awesome and the people that work there are extremely awesome people that are God sent! Thank you so very much for the gift of hearing!

This place is truly amazing! Both of my parents have had hearing problems for some time now and we…read morehave seen many doctors, surgeons, and audiologists. This was the only place where the complete staff showed true compassion for my family. They weren't just trying to make a sell. They offer so many options on purchasing and financing and work with you if you are on a budget.

I started having a strange combination of symptoms about a year ago that included nasal discharge…read morefrom only one nostril. I went to Dr Owen's because of the sinus issue. I was able to get an initial appointment with short notice. Dr Owens was very pleasant, thorough and competent. I later determined that my issue was Cluster Headaches which is a neurological problem but I greatly appreciated Dr Owen's prompt examination and evaluation.

I had my first visit here yesterday with Dr. Clark. When I made my appointment, I was soo…read morefrustrated with my ear issue after months of wax/wane symptoms. The office staff was very friendly and helpful and got me in pretty quick. The audiologist gave clear instructions for her testing and assured me that I'd get answers to my questions. After testing I saw Dr. Clark and his assistant (NP, I think?) in a small but efficient exam room. The assistant was as quiet as a church mouse but present. They LISTENED to me explain all my symptoms in detail. I didn't feel rushed or unheard. Then he explained my results to me, gave reasonable treatment options and a plan moving forward. I'd definitely recommend this office.

Dr. Vaughn was a complete jerk when he finally called me back for an urgent matter, after an hour…read more I have been having progressive hearing loss for 3 days and everything I read on the internet said that it's an urgent situation. He has an emergency line so I left a message. When he called back he was really mean and put off and told me in a very ugly way that there was nothing he could do to help me. That he was closed and I would have to call to make an appointment during the week. That he's in Atlanta and there's nothing he could do for me. He had a really bad attitude and was just a jerk. I told him he was a jerk and he hung up on me.

Trying to find out why the voice is having issues... First…read moretime here, the direction was easy to find...friendly staff. Dr. Scott was truly patient especially when he had to administer the scope through my nose... the patient acted such like a baby , but he yet had patience....

Had trouble hearing, symptoms were asking for a repeat, what was that, or getting closer to the…read moreperson talking. Had trouble understanding the letters c,z or f, s or b, d. Saw the ad Pattillo Balance And Hearing, called and made appointment. Clay administered the hearing test and at a certain point my hearing was off the chart. Clay suggested the kind of hearing aids i needed to correct my problem. My hearing is back to as good as it has every been. I go at regular intervals for hearing aid check up , to update the program, keeps them tuned correct, cleaning and still has a good crisp sound. After several years the hearing aids are as good as new. I am convinced they sell and service one of the best products you will find for hearing problems

Very Friendly and always helpful. They always greet me by name and ask how I'm doing and have…read morehelped with adjusting my hearing aids to make better use of them. I would and Have recommended Pattillo to friends and even strangers that notice my hearing aids and asked about them.

I'm new to town and was looking for an audiologist. This office and providers are on network for my…read moreinsurance. This is inside a big medical center so you need to allow for time to park and find your way inside. At level 2 is where you'll need to be from the parking deck to have a walkway either into the hospital or to the medical center for doctor appointments. The staff were all friendly. Dr. Roth (newly married, previously Dr. Hatchett) was very kind and informed me that my insurance doesn't pay for hearing aids. Taking this into account, she let me know the options I had moving forward. We were able to order a replacement battery for my current (older) hearing aids. She called the manufacturer and ordered this. Once it arrives, she'll be able to replace it in office. She also informed me of another program that may be able to assist me with getting new hearing aids. I really appreciated that information. I recommend this office just based off of my first appointment.

Excellent Audiologist and office staff. Very knowledgeable and efficient. Quick appointmentsread more

The staff is courteous, quick to give assistance. I went in, got a hearing screen. This was more…read moreimportant than I could have known.... Showed my DH that I wasn't "not paying attention." And in a few days, had some real hearing help! Love these people!

From the owner: Beltone Hearing Center proudly serves the Lagrange, GA community as your local Beltone Hearing Aid…read moreCenter. We provide comprehensive hearing tests and evaluations, expert hearing aid fittings, and the latest Beltone hearing aids, including rechargeable, custom, and Super-Power Behind-the-Ear (BTE) models for severe hearing loss. Backed by 80+ years of hearing aid innovation and recognized by Newsweek as one of 2025's Best in Customer Service for Hearing Care, Beltone delivers trusted, personalized hearing care to help you hear your best.

My hearing isn't great. I am having a difficult time hearing people in conversations…read more I wanted to stick to an affiliated place to UAB so I had my hearing tested here. The hospital is new so really clean and bright. The technician who gave me the hearing test was very good at explaining what she was doing and how to take each test. Excellent! Highly recommend. I think the service here was perfect

I was in and out, but crazy VA sent me almost 2 hours away for a 15 min appointment. This is an…read moreaudiologist that is contracted with the VA to do compensation and pension claims. Their office is very clean. They have you complete the COVID questionnaire and a history screening sheet. They file your travel mileage for you. So at least there is that... but thanks a lot VA for making me take 1/2 day off work.