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    Cleanway

    5.0 (1 review)

    Services - Cleanway

    Carpet cleaning

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    2 years ago

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    Plank & Tile

    Plank & Tile

    (2 reviews)

    Don't be fooled by the prestigious name, Plank and Tile of Statesboro Ga. is terrible! I gave them…read morea one because of Jessica in sales. There are so many problems where do I start. I guess I'll start with what I found to be the biggest issue. 1.) We had them come in to level my floor because the kitchen still had tile under it that connected to the family room, dining room, entry from the garage and the pantry (I took out the tile). They leveled it best at the family room although now the dining room has the lift. The pantry slopes downward enough that the plank vinyl lifts at the connections. And on top of that tried to charge us an extra $500 for leveling after the floors were down saying that they had to use more than expected. 2.) They tore our trim around the walls to pieces and the quarter round that they put in, well, 90% of it was attached to nothing so it all came out when I would sweep or mop. Mind you we paid for all this to be done right. They were suppose to put new quarter round everywhere but that's not what they did. In places that they didn't think we would notice they used our old quarter round. Dirty if you ask me. We work hard for our money and don't want to just hand it over for things not done right. 3.) Scheduling and workers. Changed the date which interfered with our remodel of the bathroom. They had one young man working for them who brought in two other people not on Plank and Tiles payroll. That made us very uncomfortable. 4.) The project manager would not take time from his weekend to come manage the job although it was fine that they ruin our weekend plans. Never did I see him after the initial visit to price the job. Also we paid cash for the job. Half before they started and half after they finished. That was weird also because we didn't meet with the finance person. I was to give the money to the salesperson in office and she would take the money to them. My husband told me this wasn't right and I wish I would have listened because they came back both times saying I was short. I would not recommend them at all and will never use them again as long as this management is in place.

    As much as I like the selection as well as the employees it took me 4 wks to get tile that was…read moreeither in Jax fl or savannah ga. I had to call them several times inquiring about delivery date. When my tile finally came in we were told that the boxes had been rained on. They ended up wrapping the boxes in tape to prevent them from dropping the tiles out. I brought the tile into the house, but all the tile is still wet. Not that this will hurt the tile, but it is difficult to set something wet on my counter or floor.

    Cleanway - carpeting - Updated May 2026

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