Our old softener was leaking, we called late in the afternoon expecting to get a call the next day…read more Nick called right back though it was past business hours. He came by the next day, right on the time he said he'd be here, got the leak stopped, diagnosed our pressure regulator was failing and gave us a recommendation on a softener system and a fair quote. Cade came on the quoted day and installed the new system and pressure regulator. The service was excellent and the price was fair. They established a trust right away. I highly recommend Expert Water Systems!

Nick took great care of us, including some tricky water issues that needed attention. Happy to…read morerecommend him to others!

Water Science has been my go to for clean, purified and softener needs. It is always refreshing to…read morework with a scheduling department that is attentive, friendly and knowledgeable. The front house of Water Science is top of the line customer service. Which continues with the technical staff. Over the last several years, I have had the expertise of working with Reiner and others. Today, Reiner came by to fix what other plumbers couldn't after a kitchen remodel. Reiner immediately knew how to fix and install the new RO. It was a delight to work with someone that I knew I could trust. He is knowledgeable, professional and friendly. If you need any type of water filtration or softener needs? You can not do better than Water Science.

After using their elite softener system for 9 years it has gone bad and they would not honor the…read morewarranty. The system I bought had a life time system warranty. Now the new owners would not honor the commitment even though I have everything in writing. Stay away from this company.

They are very quick about getting a repairman out to do the work. And it seems to be quality work,…read morealthough the toilet I paid them to repair 2 years ago now needs another repair. My main complaint is with pricing - I had them in to install a dishwasher, and they charged me $175 per hour. This was not a weekend or emergency rate - it was just their regular hourly rate.

Not a great first impression. The receptionist was annoyed with our call and said they don't do…read morebids this time a year. When we asked how then would we go about getting a price on a job from them, she placed us on hold for 5 minutes. Upon her return she still wasn't clear about how much it would cost ... and this was only to give us a quote for the desired work. Looks like they don't want or need our business.

Great customer service! Will be using them to install our water softener and will call them for…read morefuture service calls.

Crazy Expensive? I got charged $1899.00 to remove a water heater and have a new one installed that…read moreI had purchased the day before. This wasn't on a holiday, weekend or after hours. This was a Monday afternoon with work being finished before 4pm. About $300 in parts and $1600 in labor for 4 hrs of labor ($400 per hour). They won't be back. Buyer Beware!

I reached out to Phil at IMC after getting an outrageous quote from another contractor about…read morereplacing my nearly 20 year old tank water heater with a new high efficiency tankless unit and adding a water softener. Phil was able to spec an appropriate system with a reasonable price, and understand the complexity of working in my, not so simple, 130 year old home. We were able to find a time that worked with my schedule, and the work was completed in just one day. I've been enjoying my soft and endless hot water for two months now and absolutely love it.

Philip at IMC was responded to my request very quickly. He was able to come out the same day at a…read moreconvenient time to replace a cartridge in the shower. We now have both hot and cold water! He explained what happened and why. He returned quickly with the part and got it working. Pricing is reasonable and upfront. I felt comfortable having them in my home. I would highly recommend.

First-class experience and excellent results!…read more This is not my first experience with Crusader, having purchased softeners for rental properties in Utah over the years from them. I had always been pleased with their prompt and professional services, but I wasn't sure how well they would do on fixing the stinky water for my cabin in Kamas. While researching my options, I reached out to them through Yelp late one evening and was impressed to get a prompt reply with questions about our situation and what we wanted to accomplish. Through our discussion I realized that we needed additional water testing than the county-mandated bacterial tests. I scheduled a visit at their design center in Orem and brought samples of our water for testing. They did the testing while I waited, showed me various options for treatment and helped to calculate the operational costs and maintenance services required to keep everything running properly. This was really helpful because some of these technologies cost more upfront than others but cost a lot less in the longterm, something I didn't realize from prior research and discussions. They handled the stinky water with an oxidizing system followed by Symphony Ultrafiltration and Ultraviolet since I wanted peace of mind that my water would be safe in the event of a power outage. I ended up not buying a water softener for this cabin, opting instead for the Active Armour salt-free system to control hard water scale since we don't do significant laundry there. I requested the installation service for a Saturday, and they graciously accommodated me. Their installation team was punctual and professional (they wore booties to protect our floor). Installation of all of the equipment took about 4 hours and they cleaned up afterwards (this scored points with my girlfriend). After installation they took time to teach me how to maintain the systems and what to look for in the event something went wrong. Crusader is not the cheapest option, but for me, they are the best!

If two specialists who install water softeners do not see the unit is plumbed directly into a…read moresewage line without an air gap or other manner to prevent backflow, says the bacteria in the salt tank is normal, and does not perform a plate count, I would not hire him/them. The water would not pass Utah much less California standards.

I did not chose them for my project, but they were prompt and professional in their communications…read morewith me.

If cost is not an issue, maybe this company is for you. $1300.00 for two hours of work plus a few…read moremiscellaneous parts from the truck. Yes, I approved the estimate and the work was done properly, but was shocked at the price and in a bind. I should have said No. These large companies with fleets of vehicles have a lot of overhead and mouths to feed. Item codes are used to bid a job versus the actual parts/labor is really takes. My simple P-trap repair? $150.00 -- 20 minutes of time and the plumber was already here doing other work. The next time we need a plumber, we're supporting the small independent guys.

Chris was outstanding from start to finish. He was professional, responsive, and extremely…read moreknowledgeable about the water pressure issues we were experiencing. He took the time to explain everything clearly, answered all of my questions, and made sure the job was done right. If you're looking for a plumber in Utah, I highly recommend H&M Plumbing. It's hard to find someone who is honest, reliable, and truly cares about providing great service. I would recommend him to anyone for their plumbing needs. If I could give more than 5 stars, I absolutely would!

Chris truly goes above and beyond to help. After we had a leak, he quickly stepped in to demo our…read morebathroom and made the whole process smooth and stress-free. He then replumbed the entire bathroom to accommodate a double vanity and shower, and the results were fantastic. Professional, knowledgeable, and reliable -- we couldn't be happier with his work. Highly recommend!

So I just bought a house in Utah. And the previous owners had the utilities off since October…read more After getting everything set up and my gas line running. I found out that the water heater was having issues so I started trying to fix it myself, then, when I couldn't. I started yelping and searching for a plumber. That's why I came across blue frog plumbing. These guys are amazing!! I called them they answered right away and I told them what was going on and they said will come out for free and check up on your water heater to see what's going on. They were here within 20 minutes. They asked me questions about the water heater and how long it's been off. They got some tools release some valves let her out and then reconnected everything and viola!! my water heater finally turned on. I literally have been working on it for the past two hours and could not get it depressed enough to turn and ignite! They didn't even charge me a penny, and said some thing like this is completely simple. They looked at it as a check up for free. They are amazing and I'm using them to fix my garbage disposal and toilets in this house. I am super happy that I found them and grateful because now I have a new and reliable plumbers. Highly recommend using these guys! Thanks gentlemen :) see you soon

Great service!!! Very flexible with times and great service! I will use Bluefrog plumbing for the…read morerest of my life!