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    Clean Up Now

    5.0 (1 review)
    Open Open 24 hours

    Services - Clean Up Now

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    3 years ago

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    Personal Castles

    Personal Castles

    3.6
    (11 reviews)

    I'm a relatively new customer to Personal Castles, but I'm absolutely thrilled with my newly found…read moretrustworthy, thorough cleaning service. Sophia is responsive, professional and understanding. I'm very happy with my bi-weekly service and the tasks the crew gets done, it's great knowing that Sophia can always find a way to fit in an extra cleaning if I need just a bit of help before my next scheduled cleaning.

    I came in with high expectations based on the reviews. However, not only was I underwhelmed, I am…read moreoffended and insulted by the behavior of the manager I dealt with. I regularly clean my home. Just the basics, yes, but I am a clean person. I called this company requesting a deep cleaning. I was dissatisfied with the first round. They did not vacuum, there were areas that went untouched. They came back the next day and still I had to go back and clean over what they supposedly cleaned. I would have been okay with the result had it just been a regular cleaning, but I requested a deep clean. We discussed expectations. The following week, the manager or whoever gets into a nasty text confrontation. How incredibly unprofessional. She starts putting blame on us instead of openly discussing what the issue was. She basically just brushed us off. We then get the bill and they wrote the same nasty remarks, putting blame again on the customer. When you are being paid for a service, you are not doing a favor. There are other companies out there that would NEVER tolerate the that level unprofessionalism. I almost forgive not "deep cleaning." There could have been miscommunication. However I will not tolerate being spoken to in such a way. Really insulting and pretty crazy to get into it over text. I felt like I was in high school. Never using this company again. They need to learn to be less argumentative and to be professional with clients.

    Clean Up Now - homecleaning - Updated August 2026

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