This review is for the lube service. I brought my car here many times and they always do a good job. This last time I brought it in they didn't fasten the skid plate on the bottom properly and it dragged along the highway and broke. I went back there and spoke to a great guy name Fausto who assured me that everything would be fixed to my satisfaction. Within a week or so they had the new part and they put it on no charge in addition he also threw in a free car wash and a free next oil change. He was incredibly polite and very customer oriented. My point is anybody can make a mistake but these people made it right. And Fausto especially was terrific. read more

Sitting here as I type - 40 minutes since I got in line and my car still hasn't moved out of the vacuum area. SLOW. Also, they didn't write in my window the number of the service I purchased (the #2 for 19.99) BUT DID WRITE IN THE WINDOW HOW MUCH I LEFT FOR A TIP !!! (You prepay now) Update: after 60 minutes there, and my car still in the vacuum area and not moving, I requested a refund and left with a dirty car. I also knocked on the office door to speak to someone ... voices inside but no one answered. Never again. read more

Clean Machine Car Wash - Front area - Car Wash Near Me - Tampa, Florida

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I've been coming here for years (over 15) and have to say the quality of work has most certainly gone down. I paid over $40.00 for my car wash and to add the interior trim shine and additional SUV price. It was haphazardly done. I have a subscription to Bubble Down which is fantastic. However, when I need my windows cleaned or interior detailed, I have always gone to Bay Breeze. I will buy the supplies and detail the inside of the car myself in the future. I responded to the email and got no response. The email provided was wrong so I researched what email others were provided with their terrible reviews. I responded and got ignored. Further solidifies I won't be back. read more

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For 40 dollars I'm not sure what I paid for. The trunk was hardly vacuumed. I understand I have stuff back there but you couldn't even vacuum this section?!?! Also no tire shine? You barely clean the rims so I'm not surprised. On top of it the interior vacuum up front was subpar at best. I could've taken it through a gas station car wash and gotten a better wash for my money. I normally don't leave reviews like this but this is a waste of money for anyone looking at it. I almost always tip the guys at car washes unless I have no cash on me but this time I didn't tip them. They moved slow and didn't seem to care whatsoever and proceeded to give me nasty looks. I'm not going to leave you a tip if you don't deserve one. EDIT: when I got home I decided to put my own tire shine on. Took less than 30 seconds! It looks a million times better read more

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Was OK with the service, even though the wash was broken far too frequently when I attempted to use it. The REAL problem arose when I ATTEMPTED to cancel service. THERE IS NO WEBSITE nor anyone to talk with about issues. Had to go in person to cancel, and was told my payment info was removed - that's how they handle terminations... Company continued to charge anyway. They even charged an extra $10 somehow above the normal fee?!? Non-existent central billing, oversight, so I must go out of my way to stop in for a visit in person (WHEN DOES THAT HAPPEN TODAY?) to sort things out, or contest as FRAUDULENT charges with the CC Company... and of course they gave me NOTHING approaching a receipt/acknowledgement of cancellation - VERY UNPROFESSIONAL business practices by standards of 15 years ago. Lost my business forever. read more

Clean Machine Car Wash - Billing History after cancelling service in late Jan 2023 - Car Wash Near Me - Tampa, Florida

I just went thru this car wash today and it was a royal pain. One of the entry lanes is blocked off so you only can use one side. The person in front of me had a lot of trouble with the payment kiosk and the arm wouldn't lift. I sat there for a solid 15+ minutes before anyone would come help him. I noticed 3 guys wandering around & not one bothered to assist him. Finally one of the guys came over & tried to help and that didn't work. They lifted the arm with a switch...finally. I have a paid pass and then the arm wouldn't lift for me. So, now both arms are broken Finally I got to move forward to have my car washed & they didn't spray down the windshield & front with the bug remover. I asked why and the guy told me because "they took it away from us." This place has totally gone down hill. Can't wait for the new car washes to open so I can be done with them for good. read more

They did a pretty good job with the cleaning of the car bit I'm unhappy with how I was up charged for service I didn't ask for. When the guy first took the order down, I told him the $25.99 wash with $4 additional for door trim clean up. I go to pay and found that he charged me for $29.99 wash and vacuum+ $4 door trim clean AND $2 for SUV charge. Really? When I complained, they only acknowledged that maybe the SUV charge not being conveyed clearly. Nothing about how my $25 request was wrongly upgraded to $29.99. I left with a clean car but slight bad taste in my mouth. read more

Clean Machine Car Wash - Car Wash Near Me - Tampa, Florida

Expected a wait on a sunny day. No problem. Friendly people. Paid extra for interior trim armor all. This is what I got. Not pleased and won't go back. read more

Clean Machine Car Wash - Car Wash Near Me - Tampa, Florida

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This is the place I take my car for wash and oil change. I have been here several time. It is a quick thing to do. Sometime the line is too long that I have to come on other day. Today is Tuesday and they have the lube and oil change special. It is $19.95 include out side wash (normal is $29.95). The oil change service include the compliment wash. The price is a steal with two things accomplish in less than half hours. Alway inform them to use hand tight for the lube nut to avoid damage to the car. I have only car wash here before. They did an ok job for the price paid. Usually you will see some dirt in the trim line that difficult to get out. Overall they are clean. They have different wash or wax or cleaning the inside or steam clean with leather amor. The bug removal is extra. They also have the reward card if you come here regularly. Every dollar you spend you get 10% back in reward. It work for me like 10 wash get one free. Do not expect extremely clean. But is clean enough. It is good in winter since you don't need to wash in cold weather and someone take care for you here. read more

Clean Machine Car Wash - Station area - Car Wash Near Me - Tampa, Florida

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I decided to give to give this place a shot on cleaning my truck, due to great reviews from my wife who uses this place weekly. I can't be more disappointed. With the name being Clean machine car wash I would have thought they could actually clean a vehicle. My truck had some mud and dirt on it but nothing excessive. The day before we had visited friends who lived on a clay road and were leaving when it was raining which caused the truck to get dirty. My wife had been telling me to give clean machine a shot so I did. When I pulled in I talked to the very nice reception lady and opted for the most expensive wash plus an upgrade. I didn't want to go cheap bc I knew it was dirty from the day before. I asked if they would clean everything and get it looking like new she said oh yes. Fast forward to going to pick up my truck I did a walk around and pointed out spots I would like re washed or cleaned. The manager or head washer I guess whoever it was said "we ran it through the wash twice and that's the best we can do" i was so blown away by the response that I just said ok thank you handed them a tip for a job not done very well. Interior looks awesome. Exterior is another story. Very disappointed and will not be back and neither will my wife after the customer service we received today. read more

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3pm Friday, they are closed again, within their business hours. Whats the point of a monthly subscription? They stopped drying cars after the wash recently, thanks! If you drive off with a wet car the water leaves nasty white stains, they write on my window with a marker, which doesn't come off after the wash is done. Just a joke of a car wash. read more

I got the express wash the best one they had. $26+ including tax. No prewash. No after wiping. Terrible wash. Had black streaks all across my tailgate. Machine didn't dry. I wanted my money back. They wouldn't do so. I asked why there is a wipe station at the end and why I didn't get that service but there was a car getting the treatment while I stood there talking to them. They explained that that car got full service, I didn't. I asked how much for full service. $14-26. What the F____! I pay more for the cheap wash then full service. Ridiculous!! They did offer to prewash and run me through the wash again. Which I did. Mediocre at best. Again, no wipe down. I will not be back! January 2023. read more

This place is really bad now that is owned by Clean Machine. You have to really inspect your car because they don't clean the inside of the windows. Vacuum is horrible and the service is super slow. They have no clue on what they are doing. If you can find another place where they have better service, go there. This is a last resort type of place. read more

Don't waste your time or your money at this car wash. You will just have to clean it again afterwards. I paid for the most expensive wash thinking that I should get a spotless car when done. They informed me that it would be 45 minutes since it was a Sunday. I was ok with that providing that they actually do a good job. There were water spots on my hood and streaks from not drying properly. The dashboard was carelessly wiped down creating a blotchy appearance. The windows were poorly cleaned leaving streaks...I gave them 2 starts as they did do a good job at vacuuming the floor mats. read more

Clean Machine Car Wash - Waterspots - Car Wash Near Me - Tampa, Florida

Overly expensive for a poor quality wash. They advertise free towels but don't have them.

Hadn't visited in awhile. Took in one vehicle for a car wash with the intention of returning immediately after with a second vehicle to be washed. Prices have gone up, service has gone down. Paid for bug spray and had to plead with the attendant to apply it to my vehicle after the previous attendant charged me for it and failed to indicate as such on my window. They no longer provide hand-drying for the "express" wash, which has now gone from $5 to $10. So, less service for more money and my car was still dirty at the conclusion. I could have easily gotten the same service driving through a rain storm. Very disappointed, did not return with my second vehicle and will not return in the future. read more

Went to get an oil change and car wash. Walked into the waiting room with my young son and noticed a woman performing oral sex on a man on the tv. There was no one behind the counter to report this to for a few minutes, so while I'm waiting to tell any employee to turn off the tv, the scene continues with the man eating food out of one of the woman's orifices. When the manager comes into the room, I tell him what's going on. He did (after several minutes of fumbling with the remote) made a half hazard apology, but claimed he didn't have any control over the remote control or what his employees put on! He said in a perfect world he would, but "that's just not feasible!" read more

I took my car to be detailed and after I got home I've noticed that the center console cup holder insert divider barrier separator was missing. I contacted the business by email and phone and after many attempts the general manager, Christian, called me and sent me an e-mail. I explained to him what happened and he said he would take care of it and would buy a new console cup holder. He told me he was going to order through Amazon and it would take a couple of days to arrive. I was never informed if he got the console cup holder he ordered nor received any answers to my follow up e-mails. This business does not stand by the clients and the promises made to them. read more

Paid for the detailing service. Was told 45 minutes and ended up waiting over an hour for a half ass job. This is just one of many photos showing how dirty my car is. My car doesnt even look like it got a car wash. read more

Clean Machine Car Wash - Car Wash Near Me - Tampa, Florida

Pulled up to the station where my car was going to be washed only to be rushed to pick a service, tiered 1 through 5. I picked tier 4 (out of 5) and showed the service person that my kids had dirtied the doors in the back. He told me they "don't clean the doors" even if I picked the top tier! I reluctantly proceeded to also show him that my center console was also dirtied with dry food and he said they "might" do that. I ended up paying more than 35 dollars and received a half vacuumed car, no interior doors cleaned, no center console cleaned and the whole process took 11 minutes. They have around 7 people who receive the machined washed car, dry it, and call you to get you in your way. Speed: 10 Quality: 0 Service: 0 Cleanliness: 0 Price: 0 (too expensive for bad quality & service) NEVER, EVER will recommend or consider going back to this company. read more

I paid 27.00 for a tier 3 car wash and it was a total waste of money! I will never give this location my business again. They couldn't even do a proper vacuum. read more

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Chapel location is way better. I've never had issues taking my car in for a wash but here apparently they can't scan my stuff and they would like to put a new sticker on my windshield which I just don't want to peel and place a new sticker on my car when it works perfectly fine at the car wash close to my house. read more

It is not my first time at the place to have my car fully detailed. But this time it was the worst. I paid 190$ for a full detail. And I left my car over night so they can start on it the next day. When i came back to pickup the car. The manger came to deliver the car back to me. I told him there is some wax left on the car and this nun is not perfect and this is not what I paid for. So he said I have seen you hear making a lot of complain. But this is not true. I think you can't make any comment if there is something not right about the car they just want you to pick up the car and leave. So today I would say it straight forward this is not the right place to take care of your car. Maybe a quick car wash is ok but not full detailed. Bad manger. I would rate him -5 star. Not good with communicating with customer. And their service is very bad. read more

Clean Machine Car Wash - Don't get your car detailed here it is not worth it. - Car Wash Near Me - Tampa, Florida

I don't know what has happened to this place, but my experience today...not as good. The service was not as friendly plus I paid $31 for a car wash and my car is still dirty!! read more

Clean Machine Car Wash - Car Wash Near Me - Tampa, Florida

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We have probably been going to this car wash for at least 10 years. Yes, prices go up, but at least the quality of the work should remain constant. That's certainly not the case here: the prices went up while the quality of work went down. I've lost count of the number of times we've had to go to the supervisor to have issues rectified that should have been done in the first place. Not just done correctly, but actually done because they were totally missed! Franky, the lack of quality control combined with the price increases have insured that we will not be taking either our vehicles back. read more

$150 for this. The outside of the car was all stained as well. Last time we come here. Do yourself a favor a get your car cleaned somewhere else. read more

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DON'T RISK TAKING YOUR CAR HERE. After Paying almost $80.00 for an oil change I got home to find the car leaking a ridiculous amount of oil. Determined they used some type of universal closure for my oil pan and didn't even close it right. I then had to remove the oil to put in a proper drain plug, that is when I realized the oil was dirty and nasty and they had not even changed it. If I would have continued to drive my car would have been ruined. I called and complained and they said all that they could do is give me a free oil change next time, like I am ever going to let them touch my car again. read more

Clean Machine Car Wash - Where your oil goes when then do your oil change. - Car Wash Near Me - Tampa, Florida

Charging for Services Not available for months! In March I signed up for unlimited car wash service. My signing up was based on services provided including Vacuums, dry towels, window wash fluid, and car mat washing and air blowers coming soon. In May these services all shut down and went under construction. Expectations 1.5 months during which time I was paying them. Now it is mid June and they just said they are "hoping" for end of July to be done due to back ordered part. 3 months at least paying for a service not be delivered. No compensation from the company. read more

Thanks to JR he cancelled my plan and refunded me. I will return I don't drive much my car is mostly garaged. But when I need a wash I will return. read more

This company in Tampa is taking my money out of my account and has not been open since they charged my card for services. 3 payments monthly have been charged and they still aren't open. Now I have to shut down my account and stop my payments to other honest companies in order to stop them from billing me for services they haven't offered. Cheats!!!!!! read more

I sent JR an email as requested 2 weeks and not a single response ‍. To add to this, I have a $50 gift card I got right after this review. It said Bay Breeze which was the previous company. The gift card was bought after Clean Machine bought them. I waited in line at the other location used the gift card and the guy working the kiosk said I couldn't use the card there. I told him I just used it the day before. Even showed him my receipt.... 20 year customer lost!!!! read more

This place is awful. I continue to try and always leave completely unsatisfied with their cleaning. I paid extra for tires...each tire still has visible dirt in the middle. I paid extra for the bug service to get the dead love bugs off of the front of the car....there are still bugs. Not to mention the dog hair that wasn't vacuumed off the floor. I could do a better job myself! Never giving them another shot. GO ELSEWHERE read more

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Do not go here. The manager David is not customer service trained and the crew does not know what cleaning means. The only clean machine is the automated car wash. Change your name to Non cleaning machine. My car looks the exact same. The doors are dirty the seats not vacuumed and console still has sticky stuff from kids. It's so bad I wouldn't take free car washes from them just want my money back. This place does not deserve any stars and clean should not be in their name! I selected a star because I had to in order to leave a review. Even giving one star is a lie read more

This place has unfortunately gone down in service. I have a monthly car wash membership however most of the time I have to wait a while until someone comes out to scan my barcode instead of someone always attending the "Express" car wash lane. Also they stopped hand drying the car after the car wash and since there's no rags available for me to do this myself I'm left with water spots on my car. They really need to fix the services here cause the ratings keep going down. Luckily there's another Clean Machine car wash a few miles down the road which I use now cause the service is great and they provide free towels and vacuums. read more

DO NOT COME HERE. I am extremely disappointed and embarrassed I actually paid for what I got. I picked the #4 package and paid $5 extra for the console shine and $5 more for the love bugs. Not only did my windshield still have bug splatter on it-the inside looked like it was barely cleaned. I had my two toddlers with me so I obviously couldn't inspect until later. There was still popcorn from the weekend on my floor and sand from the beach. So much for trusting these employees for a job well done. Should've just put my $36 in the trash. What a waste of time and money. read more

This is a decent car wash, but would only suggest if you're not particular about how pristine your car looks and feels when it's done. I bought the $50+ car wash (the highest one on the price list) plus added the leather seat interior cleaning for extra $15....and I must say I was a bit disappointed. The car was "cleaned" I guess, but not to a detailing standard. Mats were still dirty and the interior wasn't wiped down properly. Long story short...if you want a quick average standard car wash then come here, but no need to get the most expensive option. However, if you want a car detailing then maybe try somewhere else that puts that time and effort into having your car look showroom floor new! read more

This is the worse place to get an oil change and a car wash in all of New Tampa and Wesley Chapel . I do not recommend. They will damage your vehicle and personal items and never follow through on compensating you for the damages. I would recommend going anywhere but here. Paul Hill doesn't follow through on his promises. Management is the worse at this location. Most Horrendous experience in 30 years of getting oil changes. read more

Usually is top notch. However, today they did a shit job on my Mercedes. Reason for the 5 star you ask? They made it right, redoing the entire car. read more

Mmmm. Can't say it's entirely worth it. Paid close to $40 for a detail. Getting into my car the passenger seat still had beach sand in the cracks and some additions, dead bugs. The interior was also not wiped down entirely & I needed to request a towel with spray to finish cleaning it myself. Positively annoyed. If I return, I will be selecting the lower end of the services offered, any uptick outside of your 19.99 special is not worth it. And here I was treating myself and my car while giving back to a community business ‍ read more

As someone mentioned, I've been coming here for years and the drop in quality is apparent. Went in for an oil change as I've done previously numerous times, pulled up to the bay, and told they were closed...at 2:00 PM during the middle of normal business hours, no explanation, just asked to leave. So I did...found another business to perform the work needed. This place is slowly but surely losing its customer base. read more