I've had really good experience with this company. They quickly responded to my need via the…read moreThumbtack app. I was able to schedule a tech within a reasonable amount of time, on a day and time that worked for me. The tech was ontime and friendly. He quickly identified the issue with my Range Hood, and fixed it. The price was in alignment with what had been quoted to me. Great experience and I'll continue to use this company for my appliance repairs--they're definitely reliable!!

Service tech arrived quickly and was very quick to diagnose. Needed a part (control board, isn't…read more that always the case?) Tech returned two days later, fixed washer quickly. As far as value, it cost $400 to fix, a brand new washer, exact model was first sake at Lowe's for $480. So hard to say if it was worth cost. Which the current washer is under 2 years old.

Came quickly, gave an unbiased analysis, followed upon our course of action. Really like these…read moreguys.

These guys are the best! Being 75 years old, I have dealt with a number of appliance repair folks…read more Absolutely none of them can compare to these folks. They are very prompt and have an uncanny knowledge about many different appliances and are very reasonably priced. They go right to work and do not quit until the job is done. Simply the BEST!

Great products, great service from the staff. You'll pay less than half of what big box stores…read morecharge. Maybe a little dent but the price makes up for it. Be sure to call before going there. I highly recommend Alpha.

Was able to repair my washer one day after contacting. Arrived within established window, with…read moreupdates prior to arrival. Great communication. Showed what the problem was and how to address in emergency. Cost was in line with expectations. Strong recommend.

Very happy, I couldn't ask for more excellent service. I recommend it to everyone. It was easy to…read moresolve my problem with the parts of my washing machine

Apparently, in this town even repairing broken appliances is a competition. And Race City…read moreAppliances can help you out here too. Fridge and oven at the same temperature? Washer drier then the dryer? If you're having an appliance problem one phone call can usually take care of it (unless after fixing the first thing you find another thing is broke but that should actually be a new problem.) Husband and wife team do nice work getting the necessary parts to keep the house working. Repair parts, consumables, and accessories: they know their business well enough to provide some guidance over the phone and they may even do a once over lightly in the shop if they have a comp available (especially helpful when attempting laundry repairs.) Lots of parts in stock, more available in a day or two, the rest will get here when it does... Race City Appliance, because Mooresville is the racest place ever! ;-)

I had a good experience with this company. I needed my fridge fixed. I made an appointment easily…read more They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable. I had a good experience with this company. I needed my fridge fixed. I made an appointment easily. They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable.

STAY AWAY FROM THIS COMPANY!!!!! If I could give negative stars I would. I have a dryer that does…read morefour way venting. I needed it switched from rear to side venting. When I called they said they could definitely do that and scheduled me. The person they sent was AWFUL!!! He had no idea what he was doing, pretended like he did until he got the whole dryer taken apart and then said "oh you can't side vent this because there's not a hole here" when there is a knock out clearly marked and it says it in the manual that you can do it. Then he tried to charge me $79 for not knowing what he was doing. When I refused he got very aggressive and more rude. He called me stupid and threatened me when he left, repeatedly saying he "would see me soon". As a women it was TERRIFYING. Im really glad my husband was here but I would be so scared if he was in the house with a woman by himself. Frankly, call literally ANYONE ELSE before you call these horrible people. Also, in case they try to say the dryer isn't four way venting the model is GTD58EBPVDG It literally says it in the manual.

We had an issue with our dishwasher and the service rep came out, discovered the problem and made…read morethe repair. He was punctual and very cordial and we have not had any problems since.

Service made 5 visits and each time they had the wrong part or the part was bad. This lasted about…read more100 days and I finally bought a new cooktop. I called accurate appliance to cancel work order and they said they had closed the work order without letting us know. I really can't believe they did that.

Our washing machine broke during the week of Christmas. Sean was very responsive, easy to work with…read moreand was honest.

I've used LKN Appliance Repair twice over the last ten years to repair an aging Kenmore washer and…read morenewer LG dryer, and am very pleased with the service that Sean provided. It's easy to get a service appointment (my last repair was same-day), and he was very knowledgeable and thorough. I thought his service charges are very reasonable, too. I'll definitely use him again!

Called on a Friday, Made appointment for dryer service the next Monday. Was told I would get a text…read moreon Sunday evening with the time. Waited all evening, No text. Called at 10 pm thinking I would leave a message. A man answered and said he could not check right then but someone would call the next morning early. No call. I called another company, got a low service fee. Very unprofessional.

Home Advisor sent me this referral and Mr. Appliance called first thing the next morning and I made…read morean appointment. Sean was my technician and did a quick replacement of the heating element in my dryer. However the charge was $280 and I agreed to pay it but feel I was completely overcharged. The part itself is only about $40 and he was here less than an hour. So after researching the part and talking with friends and family I feel I was completely taken advantage of. Everyone I've spoke with was like you should have only paid $150 at the most. We never stop learning!! Hope I can prevent others from being overcharged by Mr. Appliance.

Technician Oleksandr inspected my washer for approximately 20-30 minutes and concluded that the…read moreissue was the spin basket assembly, stating it would cost $800 to replace. As any reasonable customer would, I asked for a breakdown of the cost and an explanation of how he determined that this specific part was the cause of the problem. He was unable to explain and instead dismissed my questions by saying the washer was old. I followed up by calling the company directly and asked how the same part for a 2004 washer could be found online for around $200. The supervisor responded that they purchase parts from a "reputable website." When I explained that the part I found was an OEM part from a reputable source, no explanation was given for the significant price difference. I then requested to speak with a manager, owner, or someone higher up, but was repeatedly told that no one was available. At no point was a clear diagnosis, justification, or cost breakdown provided. This experience gave the impression that the company assigns inflated, arbitrary prices without being able to clearly explain the root cause of the issue or justify their diagnosis--yet expects customers to blindly trust them. After reading other reviews, I noticed a consistent pattern of similar complaints. At this point, it's clear the issue is not the customers.

I was referred to this company by a friend. I called Sunday and had a appointment for Monday…read moreevening. Yuri let me know when the tech was on the way of my house. The tech took off the front of my stackable washer and dryer and in less than 5 minutes said I had a loose washer belt. I asked him how he knew because he didn't run a diagnostic test or anything, he said he just did. The tech said it would cost $250 to fix it and this seemed very high to me. I called Yuri to inquire a price for the belt and a teacher discount. Yuri would not give me the price of the belt, so I quickly Googled washer belts and they are under $40. I asked why the price was so high and he said labor starts at $225 and that was baseline. I asked why that wasn't disclosed with me over the phone on Sunday and he said the company doesn't do that. So, overall a price for the belt was not provided and only a $5 teacher discount was offered. I decided not to move forward with this company. I do not recommend them and will not be telling friends to use them. I was informed, even with a receipt the cost of the product would not be provided.