We've used Bolt Plumbing several times and have very good service from them. Always knows what to…read moredo. Had him fix a leaky main water faucet, a water heater that we couldn't get lit, and fixed our shower faucet cause all we got was hot water. He was on time and stayed until the job was done. We won't call anyone else cause he always get the job done.

I've use Bolt Plumbing for decades, and they always manage to solve my plumbing problems. They are…read more very experienced, do quality work and care about their customers. Our Decatur West End home was built in the 1920's. In our experience Bolt Plumbing has been able to fix challenging plumbing problems that come with older homes.

Did an excellent job. Fast, courteous, and friendly. Did not make a mess and cleaned up the work…read morearea. There was no price shock. I would highly recommend.

Nate is the best. Quick, efficient, does a great job and is reasonable prices. Our #1 Plumber.read more

Called for service. The plumber called early to confirm and was supposed to be here at 10am or…read morethere about. At 1pm I called the guy that was supposed to do the work on his cell phone to see when he was going to be here. Had to leave a message. He never called back and never showed up. We called the office at 4pm after waiting for 6 hours. We were told the plumber they assigned was not going to get here. Unless we had called we never would have known what happened. The guy said I had an attitude problem and hung up on us. No more Kirby Plumbing. We have used them before but no more. Extremely unprofessional!

Great and reliable service. Technician was on time, nice to work with, and worked quickly.read more

Family hired this company for some plumbing work. They sent two incompetent plumbers, overcharged…read morefor parts and labor, and when we didn't want to pay the full amount, they made some ridiculous threats. We've reported them to the attorney general and BBB. They're definitely scam artists, didn't even complete the job, and the owner and that other lady are awful and get defensive whenever you call them out on things. If you don't know anything about plumbing, they'll take your arm and your leg and treat you like you're an idiot. DO NOT HIRE!!!

When you have plumbing, heating air conditioning issues they are my first choice and only choice…read morebecause they are great professionals and do the job right the first time

After trying multiple companies prior to working with Summers, the contrast in quality was night…read moreand day. Unlike every other company in the Bloomington-Normal area, they never try to upsell you or fabricate findings just to make a sale. I also appreciated that they respect boundaries--there are no pesky follow-up calls from managers trying to badger you after you've already said no. Summers is truly genuine, cares about their customers, and treats you like family. Plus, their technicians are excellent. I have two HVAC units and a split unit, and the price is unbeatable with the quality of service. To stress again, they will not bother you for sales or services you do not need.

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Great experience! Late getting there, but delivered same day emergency service at reasonable…read moreprices!

From the owner: Burdick Plumbing & Heating Company provides heating, cooling & plumbing services to the Decatur, IL…read morearea.

Would NOT recommend this company to anyone. Came later than a set time they were supposed to & I…read morecalled & asked for a free estimate only over the phone. I confirmed with the man before he even entered my home that he was here for a free estimate he told me yes. They apparently sent a tech out who didn't lift a finger or pick up a tool. He was there 5 minutes tops said water heater is old & you probably need new pipes. A week later I received an invoice saying work was done & they tried to blow out the pipes, again not a finger was lifted or anything done to try to solve the issue at all. They are claiming I approved work that NEVER happened & signed signature for me I never signed a thing. & the lady on the phone was RUDE as ever & was calling me a sir on purpose multiple times. This company is a joke & they will scam you !!! Do not trust them especially if you're a female they will take advantage.

In Late August 2022, I called A. D. Binder Company to send out a technician to check out an…read moreexisting water softener to clean it and set it up. The gentleman came out and walk around the softener, did not clean it, did not check the water hardness as requested and did not add salt. Showed my wife more or less how to program it and that was it. Sadly I expected someone with knowledge to check it out, clean it, set it up, adjust it, but that did not happen. I was sent an invoice for services, which I paid in full, though I did mention that the service was not satisfactory.

Leith did an outstanding job getting our leak fixed! It stated with a collapse of the ceiling…read morebelow the upstairs bathroom. Doing the clean up we could tell it was the drain pipe but the lathe blocked our view. This was on a Sunday night so we called and left a message to be sure to get on it first thing Monday. They called us first thing and were out to the house by 8:30 AM. They opened things up and found the leak. The house is very old so the pipes and access were tricky. But the job was completely finished by 4:00 PM and everything was cleaned up and back in working order. Nate even came back the next morning to check on everything! What a great, friendly and responsive company. Thanks for all your help! We felt the cost was very reasonable to given the amount of work that was needed. Well done!

Most impressed! They responded and finished quickly. We had Just moved in... We had a popping…read moresound in water heater and knew it needed replaced along with a few other things. They were able to replace water heater with new tankless water heater, put in water softener all in a very tiny closet in bathroom. Installed reverse osmosis filter system in kitchen, install new toilet, tub/shower fixtures, and outdoor spigots. Price was fair but, it did include the Priceless Service Talent of Dakota, Amos, and Colby; who were outstanding! Always answering my questions, quick quotes, and great service. Job well done! Thank you. Would highly recommend them!