I wouldn't recommend this place for anyone. Claws and Paws don't crate, they just stick your babies in a kennel reminiscent of a kill shelter. I asked for a tour of the facility and I was treated as if it were an unusual request... then instead of showing me what goes on behind the door beyond the counter, she and I walked around back and I was only shown the kennels where the'aggressive' and non-neutered dogs are kept. It was shocking and I was very concerned that they would lock my baby in there. I was assured that this was only for the safety of the other more friendlier animals and that mine wouldn't be in there. Second day I dropped her off there as I was pulling away and in my rear view mirror I see an assistant walking my dog to the back where the kennels are. I called and this Debby person told me it was 'policy' that dogs should be introduced to the others through the kennel. Utter crap, that is NOT what they did the day before. She lied to me twice that morning and I spent the ENTIRE day at work worrying about my dog and belive me if I didn't HAVE to work I would have taken her from there immediately. This Debby Cozzie person is rude and has no idea how to conduct herself in a professional business manner. She literally told me to accost (take her down - as in tackle - to the floor) my dog for jumping and scorned me for not 'training' her, even though she is a very well behaved and very obediant dog. I told them the first day I dropped her off that they shouldn't let her watch me leave. I was told that it was thier policy and they made her stand there and watch me go. From that moment on she wanted to jump the counter... and it was made out to be my fault that she jumped THEIR counter. She doesn't jump counters at home! Neededless to say, I took her to the other place in Belmont.. the one that didn't have a problem taking me on a full tour, the one that doesn't have a kennel, the place that is so wonderful you literally have to schedule daycare now because they are the best place around for the money... you know, the one where everyone there is pleasant and are really true animal lovers. read more