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    Clausen Ely - Results1Realty

    3.3 (3 reviews)
    Open Open 24 hours

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    MBR PROPERTY MANAGEMENT

    MBR PROPERTY MANAGEMENT

    (17 reviews)

    Federal Hill

    Marcus-Boyd has been our agency of choice since 2008- both on the sales and rental side. We have…read morepurchased three homes with them as our agent (two in Baltimore and one in Delaware) and they managed a rental property for us for 5+ years. We have had very positive experiences in all these transactions. Marcus-Boyd professionally advocated for us as buyers and were communicative and accessible to us throughout the process. As property managers, we had confidence that our property was in good hands with vetted tenants. Naturally there were repair expenses while rented- we were always contacted and were offered options and right of approval, while ensuring the tenants had their needs met. While there was some turnover in tenants throughout the period, the property was returned in very solid condition given the elapsed time. The final lease terminated on a Saturday and M-B agents were there that day for repairs and cleaning and then again on Sunday to meet us for a walkthrough / handoff. We believe them to be a vested and highly capable agency and will continue to use them for our real estate needs.

    DO NOT USE THESE GUYS. THEY HAVE NO CONCERN FOR ANYONE BUT THEMSELVES. THEY FOOL PEOPLE & DO NOT…read moreHAVE YOUR BEST INTEREST AT HEART! We used with Marcus Boyd Realty to manage our property in Baltimore City. Unfortunately we had to sever all ties due to several non-compliance issues. They have failed to respond to our numerous attempts at a resolution and are refusing to take responsibility for their misconduct. Including being condescending and instead of offering a solution, Bill proceeded to send us another bill for a repair that was done in the least amount of effort possible (they didn't even paint over the water stains). They claim that the security deposit from the previous tenant were used for repairs, but they have not provided any receipts for proof when asked. Marcus Boyd increased our rent without our knowledge & they failed to return the complete set of keys when we severed ties forcing us to get all the locks changed. We specifically asked that there would be no smoking in our house, but it reeked of cigarettes when you walked in. Their reply was that they didn't know who goes in and out of there when other realtors are showing the house(isn't that their job though?). Our electric bill skyrocketed, despite it being an empty house, due to all the lights being left on in between showings. Had we not decided to check on the house ourselves, we would never have known about the state it was in. We arrived to find that the fans in every room were turned on full, possibly causing a light bulb to break, hence the glass on the floor. All of the light socket covers missing, dead flies everywhere, lazy patch jobs, some holes not even bothered to be patched, storm door screens ripped apart, alarm panel dismantled, and numerous other issues. No wonder we didn't get any new tenants, our house was a wreck. Our home has now been vacant for 3+ months and in need of major renovations, costing us thousands of dollars to just to get it back to where it was when we left it in their very neglectful hands. ****A COMPLAINT HAS BEEN FILED WITH THE BBB WITHOUT A RESPONSE FROM THE COMPANY**** ****A COMPLAINT HAS BEEN FILED WITH THE MARYLAND REAL ESTATE COMMISSION**** ****A COMPLAINT WITH THE NATIONAL ASSOCIATION OF RESIDENTIAL PROPERTY MANAGERS HAS BEEN FILED**** ***A COMPLAINT HAS BEEN FILED WITH THE MARYLAND ATTORNEY GENERAL***

    Clausen Ely - Results1Realty - realestateagents - Updated May 2026

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