I love the Glass House in Mansfield. I always get great, informative information on questions I…read morehave no matter how trivial. Today I went in looking for a type of bowl that is hard to find these days and they had several styles . Luxx I think was her name, Very cheerful and most accommodating . their prices are very reasonable too. I didn't have to spend the day searching for what I wanted. Thank you again Luxx!!!

This place is fishy. I never even made it in there store. Didn't even get a chance to unbuckle…read moremyself before They ran me out of the parking lot. i parked and tried to finish smoking my cigarette before entering. The guy working the Mansfield location today came out and knocked on my window and started cussing me out for parking and not buying anything even tho i had literally just parked. So Despite being cussed out immediately, i tried to tell him i WAS coming in i had only just parked he....interrupted me and said he didn't want me to buy anything and just get the f outa here. Then said it was private property and "pretended" to call the police dept.... So i just smiled and left.... This cant seriously be how the glass house is maintained.... Hope they can correct the shitty customer service someday. Either way ill never go back.... if u are still considering shopping here call any location and you will get treated terrible without having to drive all the way there!

Amazing guy he was so gentle on my cover up on my lower back and he was very nice easy going the…read morebest tattoo ever

Alyssa was very friendly and professional with my daughter's nose piercing. Pricing is very…read morereasonable! It was easy communication and booking process. She gave great post care instructions and even a business card with her personal contact information.

My sister asked for the first pic and got the second pic. They said they could do it and couldn't!…read moreThey looked at her like a paycheck instead of owning up and saying hey I can't do realism. She messaged them upset and asking for a refund and the artist plus the shop blocked her. I've spoken with other artists in the area and showed them the pictures and asked for their opinion and advice and they said absolutely not and she should be pissed! Also said the artist who did it is now known to take on pieces he can't actually do just to get the money. I've been tattooed by the artist who did it and he has done great work but if your special is not realism don't take the client!!! Very unprofessional and I'll continue to spread the word!

All the artists that are there now(11/24/18) are amazing and do great work. Check out the Facebook…read morepage to see their amazing work. The atmosphere is super chill.

I came in here as an emergency stop to buy a piece of jewelry for one of my piercings. We waited…read more10 minutes at least for the one woman working on a Friday night to even address us. Then she was none too knowledgeable and took FOREVER to bring the jewelry or our change. If they can't handle some simple stuff like that... I know I will never step foot back into that shop. If you are in the area, you may as well go to Main Street in Ashland, they are, at the very least, professionals.

I came in to get outlines of a butterfly and a hummingbird. Everyone there was very friendly and…read moreprofessional. The tattoos turned out beautifully!

My daughter in-law recommended Diamond in the Rough for my nose piercing. I previously had this…read moredone at another establishment and it rejected, and was plainful from the very beginning. All i can say is what a difference my experience has been! I love my piercing, the parlor was cleaned and had its who vibe, the staff the friendly and kind. I will be returning for some work!!

My daughter has wanted her belly button pierced for a couple years. We have heard great things…read moreabout The Diamond in the Rough so we scheduled the appointment. Ashley the owner Is polite, knowledgeable, and makes the customer feel welcome and comfortable. The business is clean and stylish! we will be back for future piercings or tattoos. Thank you for the great service!