I've been coming to Jess for a year now, and I have to say she is a miracle worker!…read more Jess is a complete professional. Her nail designs are creative if you're not sure what your after, and if you have a design in mind she will bring it to life, its truly astounding! The atmosphere is very quaint, a small business at home but with a large range of colours and designs available. There's also a small TV if you're not up for chat. If you're looking to book an appointment, make sure to do it well in advance as she usually fills spots quite quickly. Jess is my go-to for nails and I've never met anyone who can match her designs. Prices are extremely reasonable and you'll be sure to have a good laugh whilst you're there.

Considering that Brazilian Butterfly specialises almost entirely in, ahem, waxing of a certain…read moresensitive area, I'm going to keep this as discreet and general as I can whilst discussing that unique experience of having hot wax poured on you and then ripped off with exceptional speed and force. Berwick Brazilian Butterfly lost me as a customer because their staff were rough and impolite- two qualities one does NOT wish to encounter while they are naked from the waist down and being contorted into unnatural positions in a room flooded with harsh fluorescent light. While Brazilian Butterfly markets itself as being an "in and out in record time" type of place, the pain factor has to be accounted for and not everyone is going to be cool with a five minute wax. That s**t HURTS y'all. I would much rather spend a little extra and have a beauty therapist who doesn't clearly want me off her table and out of her life.

If I could give zero stars I would. I am (not anymore after today) a regular customer but I had the…read moreworst experience ever with Brazilian Butterfly Berwick this evening. Disgusting customer service. Unhelpful and impatient staff. Those don't really matter if the wax job was decent. However I received the WORST wax job ever. Large areas were missed. Got talc all over my leg (it wasn't even a leg wax). Wax residue all over my skin. I spent another half an hour at home plucking the remaining hair because the therapist did such a half arse job. I have visited other BB stores as well but the Berwick store got to be the worst. Never felt so unwelcomed and rushed in my life!! DO NOT WASTE YOUR MONEY THERE!! I have contacted their National office to reflect my experience and I will take my business elsewhere.

My Mum and I went to Zadoo to get our facial waxing done. I called up and booked the appointment…read moreabout an hour and a half before the scheduled time - very polite on the phone. We got down there and on saying the name of the booking, the pair at the counter looked vaguely at one another as the had no booking under my name. The atmosphere was slightly uncomfortable and felt that we were being watched. There was also no where to sit and wait when we first got in the salon. We were soon taken to the back of the shop where we were told to wait until the waxer got there. She then came, without an introduction, and ushered us into the 'waxing room' which was an old bathroom converted. The room had a horrible smell to it and visibly in the corner was an old shower with a table shoved underneath it. On laying on the bed, I looked around to see the filth of the products - the lids of the talcum powder was putrid, the products she used to cleanse the skin before waxing had no pump so she was having to tip the bottle upside down to get the fluid out - might I add, it smelt like acetone and slightly burnt the skin of my eyebrows and upper lip. On beginning the waxing, she put far too much wax on my face and when putting the strips on to rip off, was pushing far too hard. Both my mother and myself commented on the car ride home that it was an experience that we could not wait to be over and as frequent beauty salon patrons we are aware of what waxing entails. I can assure you that neither of us will ever trust Zadoo's hygiene and will never go back. Clearly they focus more on their hair rather than their hygiene.

From the owner: Your hair should be your most fabulous accessory - ladies, mens & kids.read more

Staff were 15 mins late for my Brazilian appointment (first appointment of the day!) Very cramped…read moreroom for waxing. After doing only one or two strips the staff member left the treatment room because she heard loud talking outside and wanted to see what was going on (there were two other staff members in the salon!). The whole waxing appointment was very slow because the staff member was busy trying to tell me about other services I could have done at the salon - very sales pitch type talk. When I got off the bed I noticed several hairs which were not mine on the bed - felt sick and went home to shower. Wax job was hopeless - had to touch up myself at home with tweezers and had sticky bits of wax left all over me. Not impressed at all.

I have been going to Michelle now for over two years and she is by far the best beauty therapist I…read morehave been too ( I have been to a few) she is a perfectionist who loves her job and never fails to make you feel beautiful !!! I would highly recommend Michelle to anyone! She is the best in the business !!! Lash queen xxx

From the owner: Lash extensions & tinting, Bio Sculpture Gel nails, oxygen facials, Dermalogica facials, waxing…read moreincl XXX, spray tanning, pedicure, manicure, massage, body scrubs/wraps, Jane Iredale mineral makeup including client colour matching and lessons, gift vouchers. Coming soon - injectables (Botox/fillers)