I had my older truck repaired here. Not only were they nice and genuine, they keep their word…read more Most body shops are thieves and liars. After reading horror stories from several body shop reviews, I came across Quality Auto body. I read the reviews and was skeptical of all the good reviews. I called them to inquire about their services and to discuss my truck. They were accommodating and answred all my questions. I took my truck with my adjusters estimate, and they agreed to do it for the estimated price. They also told me if there was any other issues, they would contact my insurance and update me. They repaired my truck in 2 weeks, as they told me they would, and kept me updated. I have a 2011 chevy silverado. It's not easy to match the paint on an older truck, but these guys did it perfectly! You can't tell my truck ever had any damage. I have recommended this shop to everyone I can. Honest, Genuine, nice, no games, and most of all excellent work. Best experience ever for a body shop

The work they do is amazing . This is the second car I take there and you can not tell anything…read morehappened to either one of them. Very good service , they keep you updated . Fast service

Had my truck done here. They were quick simple and easy process. The quality was excellent on the…read morework that was done. And very attentive on what needed to be done and supportive especially after being in an accident.

Horrible body shop. Stay away!…read more The Downey location, led by the hapless store Manager Jeffrey Magnuson, is awful. This store manager, Jeffrey Magnuson, is a worthless, unsympathetic human who doesn't care about customer service. The behavior of the associate Abraham, followed up by a lack of responsiveness, led me to drive over an hour to another Crash Champions facility in Orange County, where I did receive excellent customer service. Unfortunately, Crash Champions Downey, West is a facility you should avoid at all costs. Forewarned is forearmed!

These guys are the real deal. Over the course of around half a year I was doing steady upgrades to…read moremy s2000 to make it look more like a Club Racer version. I took this car to this body shop twice for both upgrades; one for the bumper and lip and the other for the trunk and wing. Galaxy Auto Haus did a great job for all aspects of the upgrade, from paint matching to panel fitment. I really can't tell that the paint on the bumper, trunk, and body are not from the same painting run; the color match on these panels is that good. Pricing was pretty fair and Honorio was very meticulous when it came to getting all of the details right. If I have another kind of project for a car like this, I know that these guys will get it done right.

UPDATE: It's fascinating how some people can lie straight to…read moreyour face. I never said this job should cost only $200-$300. What I said was that it would take approximately 2-3 hours to respray a bumper that is already removed and disassembled, and that only requires scuffing with a Scotch-Brite pad to create proper adhesion before spraying. Second, your estimator attempted to upsell full respraying of both fenders on a practically new 2024 Mazda CX-5 for $1,600, so please don't claim the quote was based on the vehicle's condition or imply that it is in poor shape. The car is literally new. This is a classic upselling tactic--you wouldn't even fully respray the panels; you would blend them and increase your profit at an astronomical price. The bumper itself requires virtually no preparation and at most 6-7 coats with 5-minute flash times, so my 2-3 hour estimate was generous. At the midpoint, I stated that $100 would go toward materials such as paint and clear coat. That figure is based on what I can purchase it for myself, as I received several quotes. I am not buying in bulk or leveraging large volumes the way you do, so my estimate is not far from reality. It's a small bumper overall. As for spray booth time--you don't have one, and you would never rent one for a job this small. An important detail: I know how to paint and understand exactly how this work is done. Overall, I requested an online quote first and sent photos in advance. That request was dodged. Instead, I was pushed to come in person--so additional, unnecessary labor I never asked for could be "found" to justify the price. Lastly, I never said the bumper was painted twice. It was professionally painted, but the pearl component did not turn out to my liking. I came to your shop because you claimed you had matched this color before, yet your estimator was unable to name a single model you had matched it on. Nor did you provide any proof that you were capable of doing so. I don't mind paying extra for work that has already been done correctly, but after seeing these tactics and reading outright false statements, I'm glad I walked away. The "obstacles" your estimator tried to create included: 1. Searching for minor hairline scratches to justify repainting two additional panels on a new vehicle 2. Claiming shops don't like it when parts are already prepped or disassembled 3. Taking photos to point out alleged color differences between panels on a new car

Here's the updated Yelp review including the repairs:…read more --- After getting a few estimates around the Bell and Huntington Park area for my 2010 Honda Accord, they gave me the best price. I also explained that I needed my car by next week because my son is going back to college, and they made it happen! Sandra and the other gentleman (I didn't get his name) were both very friendly and explained everything in detail. After reading their Yelp reviews, I felt very comfortable bringing my car here. They repaired the front bumper, replaced the lights, and also took care of the mechanical work I needed--radiator, sensors, and everything else that had to be done. Not only did they meet my expectations--they delivered exactly what they promised. Highly recommend! ---

Husband and I came upon this shop and they have extremely great customer service. They are very…read moreupfront with cost and have excellent communications skills. Through the time of repair I would receive frequent updates and pictures to see the progress. Staff here is friendly and have an amazing warranty for the paint of 3 years! That is impressive being that most shops do not give a warranty. I would 1000 times recommend this shop!

I requested a car door repair due to a car accident. The results were amazing and I was very…read morepleased. The car door was repaired and like brand new! I would highly recommend Watson's to anyone that needs car collision repairs. I value their excellent service.

Manny and the team are awesome. They executed on everything right away and got my repair started…read morewithin just a couple of days. Excellent communication and the quality of the repair is great. Looks new again. I would definitely recommend Watson's if you want honest, timely and quality service from a family owned business. Thanks, guys!

First, I must say we love the paint job that was done to my husbands Honda. Andrew was very…read moreattentive to our needs. He explained the process to us daily as to what phase the car was in. The team here care about their customers being satisfied. we really appreciate the care they took with our vehicle. Thank you again.

Kinda feels like a scam. Not explained well and when they actually call you back it comes with a…read morehalf hearted apology but then it also comes with a higher estimate with alot of jargon BS. I'd rather have a faded hood than deal with liars.

THE VERY BEST AUTO SHOP!!! I've brought several of my own cars here over the years and have also…read moresent friends and family, and every single time the experience has been great. What really stands out is the quality of their work, you can tell they genuinely care and don't cut corners. The paint matches perfectly, the bodywork is seamless, and everything looks like it did before the damage (if not better). They take their time to do things right, not just fast, and it shows in the final result. On top of that, they're easy to communicate with, keep you updated, and make the whole process feel stress-free. It's honestly hard to find a shop this consistent, and I wouldn't trust my car with anyone else!

I took my car to repair a few dents and some cracked paint. Miguel was very helpful and even…read moreswapped out my broken fog lights when I asked if it was possible. My car looks brand new and for a price you can't beat.

Took my 2015 cadillac ats with rear end damage…read more They were so good Got me a rental right away. Got all of the repairs authorized by insurance company. When I got car back Car looked like new. Repaired car correctly. Car looked like it was polished and they fixed a dent in front bumper and painted it too. They go beyond the original repair to make car look great Thank you Bob Anyone that needs body or paint work done to their vehicles Try them You will be happy with the repairs They the best They 10 stars

This shop caused multiple areas of damage to my car and I would not return…read more The damage was never disclosed to me, not when the work was completed, not when I picked up my car, and not when I paid for the repaint job. I only discovered it once I got home. When I confronted the shop owner, Pat, he admitted to the damages but communication from that point on became challenging and more difficult than it needed to be. There were long gaps without his response and at times the tone felt dismissive or unnecessarily tense, which made the situation even more stressful. I've made many attempts to work with Pat to find a fair and reasonable solution. To this day, I'm actually still waiting for a reply to my last message asking again to discuss a reasonable solution. After repeated non-responses and apathetic communication, it became clear that no compromise would be reached. The only option he is willing to offer is the one solution I clearly stated I'm not comfortable with: bringing my car back this same shop that damaged it in the first place. Given the damages my car received from 5 Stars Automotive, my hesitation is understandable. I even tried to negotiate a different solution by providing multiple repair estimates from other reputable auto shops and he responded by calling this practice "dishonest" (very ironic, I know). I'm leaving this review because I believe it's important to be transparent about my experience. I put my trust in this shop to restore my car's appearance, but instead I'm forced to deal with additional damages they caused.

Beautiful, clean, and professional facility. My insurance adjuster referred me here, so I didn't…read morereally have another option at the time. One thing I didn't like is that vehicles are transferred to other Caliber Collision locations just to have estimates completed, rather than everything being handled in one place. That process felt inconvenient and unnecessary. Ultimately, I decided not to have my vehicle repaired here due to the high cost of the estimate. That said, the staff was courteous and the overall experience was fair.

Some thief busted out my cars driver window while i was in the store for 10 minutes. Nothing to…read moretake, but now I need a window. I called AAA for guidance and they told me they can't help because my deductible was over what their computers said it should cost. I asked them to give me, at least, a referral for a shop in my city that does this. Cliber popped up. I called them (I think they are nationwide because the person I talked to sound like from the south) and we worked it out. BTW, thier cost was half of what AAA said it should cost. Young man showed up the next day (maybe Jose?) to my house, did the job in less than an hour, and it was perfect. So no complaints and a good lifetime warranty. I was just happy and did have to sit it the shattered glass and go to them.

Amazing service! 10/10 highly recommend this place My…read more4Runner looks perfect... I'm super happy and satisfied with all their work. Thank you Edwin and his team!

My vehicle was involved in an accident. Cracked suspension, drivers door wouldn't open the list…read moregoes on. They took great care of my car! Fresh paint everything is better than I expected! Price is very reasonable for the amount of work I needed done. my car literally looks BRAND NEW ! Definitely will be coming back