Yelp suks! Only 2 bad reviews! (read Trish, and Bryant's reviews)...lol Trish is a PRO reviewer!…read more 84 on her profile! I read 2 others she made on restaurants (were she got her money back)! Lol Her complaint was being charged for an estimate (she wouldn't pay) she admits seeing the sign that says "they charge $25 for estimates". People get estimates for all kinds of reasons (some with no intention on having the work done). It takes time to 'look up' vehicles, and price damages. The other guy Bryant's complaint was he called 2 weeks earlier and because they weren't WAITING with 'bated breath' for his arrival 'HE'S piszed! People are NUTS. Yelp apparently doesn't care who reviews or why! These are top quality guys. (I don't work there, but am applying soon) maybe I get it, maybe not, but either way they should be 5 stars according to all the REAL reviews from the rest of their customers!

1 Star…read more Unfortunately, after using Highway 280 Paint & Body three different times, this will be my last. Our 2022 GMC Yukon was damaged by a deer on June 9. We brought it to Highway 280 Paint & Body in mid-June, and they inspected the vehicle and determined that the damaged door would need to be replaced. After filing the claim with Progressive, we had a three-way phone call with our insurance adjuster and the manager at Highway 280 Paint & Body. During that call, we specifically scheduled a date to drop the Yukon off for repairs. The appointment was made roughly two weeks in advance, giving the shop time to prepare for the vehicle and the repair. We dropped the Yukon off on July 20 as scheduled. When we arrived, the manager acted as though he wasn't expecting the vehicle and said he didn't have the insurance estimate. I pulled it up and sent it to him while standing there. The Yukon then sat at the shop for more than a month. During that time, we received different explanations about what they were waiting on--parts, emblems, insurance approval, and eventually that the door needed to be replaced, even though they were the ones who told us in June that the door needed replacing in the first place. After more than a month, we learned that the vehicle had essentially sat there and wasn't actually being worked on until last week. Even then, the repair was still not completed. My biggest issue isn't simply that the repair took longer than expected. Things happen, parts get delayed, and insurance companies can slow down repairs. My issue is the lack of communication, organization, accountability, and urgency throughout this entire process. We scheduled this repair in advance. They knew what vehicle was coming, knew what the damage was, and knew a door replacement was needed. Meanwhile, our insurance rental coverage was running out while our vehicle sat at their shop. I finally asked them to put our Yukon back together so we could pick it up and take it somewhere else. After being a repeat customer, I hate that this is the experience that caused me to leave a one-star review. But based on the way this repair was handled, I cannot recommend Highway 280 Paint & Body. The entire operation felt extremely disorganized, and the customer service and communication were nowhere near what I would expect from a professional body shop. If you're considering having work done here, I would strongly recommend asking very specific questions about when your vehicle will actually be worked on--not simply when they can accept it and let it sit on their property.

Highly recommend Irondale Collision Center if you're anywhere near the Birmingham vicinity. After…read morereceiving a quote for $3000+, I immediately stopped by Irondale Collision Center for a 2nd estimate. Drew was able to pop multiple parts of my bumper back in place and installed a new screw on the spot. Great people who do an even better job! It's so hard to find a true mom and pop shop who are honest and helpful, but here they are! Hopefully I won't have to visit them any time soon, but if I do this is where I'm going and you should too!

Absolutely my highest recommendation!!!! The owner, Robert Dempsey, and his crew do absolutely…read moreamazing work. He consistently receives rave online reviews. He will work with you, give you a more than fair price, and treat you right. We have used him for paint jobs on our vehicles on 3 separate occasions over the last 3 years, or so. You will be pleased with his craftsmanship.

My Mazda got hit by an object off the back of a pickup truck and caused some serious damage. We…read morecame here because we wanted to make sure Our Mazda was taken care of. Jason and Micheal worked with us so we could get what we wanted done without costing an arm and a leg. Great quality work and customer service, definitely recommend to anyone!

I have an Mazda, and this is the no brainer place to take your Mazda, since they have a close…read morerelationship with nearby Med Center Mazda. My car was returned to factory, but a few months down the road I noticed I had an issue with the repair, a leak on a seam (They diagnosed that). They took the car back in without costing me a penny, fixed the issue, detailed it inside and out, and returned it to me again looking as good as when I bought her. Great craftsmanship, EXCELLENT customer service!

This was a night and day experience I've had with other collision centers on Hwy 280. I got…read moreexcellent customer service from Raymond and Brittany. The facility was clean. At the end of the day they would call me to give an update on my vehicle. They also detailed the inside and outside of my car!

This location of Gerber Collision was highly recommended by a friend. My Mazda needed some light…read morerepair and I couldn't be happier with the customer service and work done here. Manager Marc, Eric and Ashley were all friendly and professional, and I wouldn't hesitate to utilize their services in the future.

Terrible customer service. The receptionist is unkind and unprofessional. I was a returning…read morecustomer due to convenience and the previous work done on my vehicle. I will not be returning, and have filed a complaint with my insurance company. People should be treated with dignity and respect. This company clearly does not value that.

Quick, efficient, and absolutely best work on my vehicles have used a few different times over the…read moreyears never had a problem

Very pleased with the repairs completed by Custom Paint Collision Center in Pelham. Paint work on…read moremy 2025 Toyota Tundra in Pearl White paint was spot on - excellent results! Highly recommend Rick and his team - 100% satisfied!

I would definitely recommend this body shop .They were fast making my repairs and done a excellent…read morejob.

Where do I start? This happened about a month ago. I chose this place through Metlife only because…read moreit was close to home and I had never been in this sort of situation before. Obviously, I wrecked my truck- a 2016 Ram 1500. After about 3 weeks, I was finally able to pick it up. When I picked it up, one of their young employees left a can of dip spit in the cup holder- dip spit was everywhere (should have been my first indication). Truck was put back together shoddily...missing trim pieces, bed was crooked, bumpers were crooked. Front headlight was barely hanging on, multiple gaps and paint issues. Apparently, a small animal had made it's way under the hood while it sat in their lot- chewed up the battery cover- when I asked them about it, they tried to say it was like that when they got it. Terrible job all around! Replaced the rear axle as part of the repair. Someone forgot to put gear oil in the replacement and the axle burned up while i was driving on the interstate- after putting less than 30 miles on the truck. I called the owner that morning and he ended up laughing about it and said he would chalk it up to a bad axle). Insurance company was obviously angry and made them tow it to their shop and provide a rental car (which they didn't want to do). After waiting 3 days, they did end up fixing all of my issues including replacing the rear axle again- this time filling it with oil. Why did they not do a good job the first time around? After picking up the truck the 2nd time, I've since noticed that trim pieces were put on incorrectly, There's screws missing in various places as well as the usage of incorrect screws, and they apparently love to use seam sealer on everything! "Plastic trim broken? Just glue it on with a ton of seam sealer!" I'm disgusted with their quality of work and I hate that I have to return the truck to them for any future warranty issues, per Metlife. I prefer now to either fix any problems myself or pay someone else to fix them. To sum it up, the paint and body portion is OK (as long as they do it right the first time), but they are absolutely HORRIBLE at putting a vehicle back together correctly. I'm going to assume that it's due to young, unqualified and inexperienced employees. I DO NOT recommend them.

I had new tires put on my travel trailer about a year ago. Seemed great at first, one day I went to…read morethe storage lot and two tires were flat. tried pumping them up but the valve stems leaked right back out. at 70 yrs old I had to crawl up under it, jack it up and remove the tires and take to have the valve stems replace. turns out Chelsea Tire put the cheap rubber valve stems rated for 60 psi in my new tires rated for 90 psi. This is an extreme lack of knowledge and carelessness that cost me time and money. now I have to fix my other two tires before using my camper again. I don't trust these people to ever do anything for me again.

I own a catering company and we drove an unusual far distance to get some new equipment. On the way…read moremy van's tires weren't right. We got a recommendation from a local and they said this place was the best, they'd treat us like family. Well just in case I checked Yelp and it seemed like the truth do off I went! My van had a nail in one tire and a bad ball joint on the front. Mike took care of everything, he new I was in a rush but wanted it done right. He said exactly when it would be done and recommended a place to grab some good while I waited. Got a call it was done half and hour early! Awesome people, awesome service! Thank you for treating me like family!